Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Mantas Masalskis cae39caff9 Fixes #4386 - Agents cannot reopen tickets when group follow-up setting is set to "do not reopen" 2 лет назад
.coffeelint 4b3d5eb113 Fixes #2185 - Make conditions AND/OR and thus enable several conditions of same type. 2 лет назад
.cypress 31c5a445d5 Maintenance: Update dependency cypress to ^10.11.0 2 лет назад
.eslint-plugin-zammad fb7b01570a Maintenance: Update dependency mocha to ^10.2.0 2 лет назад
.github 86b449f509 Maintenance: Switch to GitHub issue form templates. 2 лет назад
.gitlab 959cd1bb5f Maintenance: Integrate zammad-auth service into CI. 2 лет назад
.rubocop 4b3d5eb113 Fixes #2185 - Make conditions AND/OR and thus enable several conditions of same type. 2 лет назад
app cae39caff9 Fixes #4386 - Agents cannot reopen tickets when group follow-up setting is set to "do not reopen" 2 лет назад
bin 0d11db6420 Maintenance: Uninvite spring from the party. 2 лет назад
config 42c3977f1e Maintenance: Update dependency rubocop-rails to v2.17.3 2 лет назад
contrib 8d45bcf62c fix rails env in docker container 2 лет назад
db c8075ae8df Fixes #4410 - Automatic third-party account linking notification. 2 лет назад
doc 81ab929739 Feature: Mobile - Add manifest to install as PWA 2 лет назад
i18n c8075ae8df Fixes #4410 - Automatic third-party account linking notification. 2 лет назад
lib 33fff229f8 Fixes #4403 - Can not use RSS feed in Microsoft Teams (invalid url). 2 лет назад
log 2a5d4954ab Init version. 13 лет назад
public 4b3d5eb113 Fixes #2185 - Make conditions AND/OR and thus enable several conditions of same type. 2 лет назад
script 81ab929739 Feature: Mobile - Add manifest to install as PWA 2 лет назад
spec cae39caff9 Fixes #4386 - Agents cannot reopen tickets when group follow-up setting is set to "do not reopen" 2 лет назад
test 959cd1bb5f Maintenance: Integrate zammad-auth service into CI. 2 лет назад
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 лет назад
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 лет назад
.codeclimate.yml c446bed0da Maintenance: disabled CodeClimate plugins that are actually used in the CI toolchain (brakeman to be added later). 3 лет назад
.dockerignore f28ac171ba Follow-up d879c679d3137288d74de26b018efb238fd2a14b - fix docker login. 2 лет назад
.editorconfig 4b97d9e5d0 Added .editorconfig file 6 лет назад
.eslintignore 169e05bd5f Maintenance: Mobile - Use Histoire 2 лет назад
.eslintrc 97d14a93b3 Initial knowledge base support. 5 лет назад
.eslintrc.js 472ba72a26 Feature: Mobile - Use inner Form value for rendering files 2 лет назад
.gitattributes 63e5ec5654 Fixes #3099 - Email address falsely converted on pasting into article body 2 лет назад
.gitignore 81ab929739 Feature: Mobile - Add manifest to install as PWA 2 лет назад
.gitlab-ci.yml d69a191737 Maintenance: Refactored GitLab CI configuration for better maintainability (phase 2). 2 лет назад
.graphql_code_generator.yml 18a98c40db Feature: Mobile - Implement ticket create mutation. 2 лет назад
.graphqlrc.json 147c90ae70 Feature: Mobile - Use GraphQL query for search 2 лет назад
.overcommit.sh fb34e2af55 Maintenance: Reorganize Zammad Rails generators. 2 лет назад
.overcommit.yml 8454dd58c1 Maintenance: Improve overcommit to run multiple custom commands. 2 лет назад
.pkgr.yml ab8255139c Closes #4205 - Switch some URLs to HTTPs 2 лет назад
.prettierignore 31c2c31ed3 Feature: Mobile - Updating ticket attributes. 2 лет назад
.prettierrc.json 5c333430ca Maintenance: Updated stylelint to version 14 and added prettier as a better preparation for future steps. 3 лет назад
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 лет назад
.rubocop.yml f83fe46c91 Maintenance: Introduce dedicated .rubocop directory (without '.rubocop'-prefixed file names) to make excludes relative to the calling directort (custom development). 4 лет назад
.ruby-version 93361204c2 Maintenance: Switch to Ruby 3.0.4. 2 лет назад
.stylelintrc.json c85e78656f Maintenance: Updated package dependencies. 2 лет назад
.yarnrc e743ab78f3 Maintenance: Refactored GitLab cache handling and added cache for yarn. 2 лет назад
CHANGELOG.md 4aab454381 Maintenance: Update VERSION. 2 лет назад
CODE_OF_CONDUCT.md 22378c14ca Maintenance: Add code of conduct document. 2 лет назад
Dockerfile 8d45bcf62c fix rails env in docker container 2 лет назад
Gemfile bbfac62c12 Maintenance: Switch to 'mail' gem v2.8 rather than a custom patched version. 2 лет назад
Gemfile.lock bbfac62c12 Maintenance: Switch to 'mail' gem v2.8 rather than a custom patched version. 2 лет назад
LICENSE 720d32e30b Maintenance: Update license to original text to make GitHub recognize it - closes #3398. 4 лет назад
LICENSE-3RD-PARTY.txt 63e5ec5654 Fixes #3099 - Email address falsely converted on pasting into article body 2 лет назад
LICENSE-ICONS-3RD-PARTY.json 4b3d5eb113 Fixes #2185 - Make conditions AND/OR and thus enable several conditions of same type. 2 лет назад
Procfile e0f939bacf Maintenance: Rename background worker service in service definition files to work around a packager.io issue. 2 лет назад
Procfile.dev 935fc9b976 Fixes: Mobile - Restarting dev server redirects the app to error page. 2 лет назад
Procfile.dev-https 81ab929739 Feature: Mobile - Add manifest to install as PWA 2 лет назад
README.md ab8255139c Closes #4205 - Switch some URLs to HTTPs 2 лет назад
Rakefile 24c3bdfd87 Maintenance: Update copyright header. 3 лет назад
SECURITY.md 95280dbcfe Maintenance: Update version information in SECURITY.md. 2 лет назад
VERSION 4aab454381 Maintenance: Update VERSION. 2 лет назад
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 лет назад
coffeelint.json 64a87b1c67 Fixes #2709, fixes #2666, fixes #2665, fixes #556, fixes #3275 - Refactoring: Implement new translation toolchain based on gettext. 3 лет назад
config.ru 24c3bdfd87 Maintenance: Update copyright header. 3 лет назад
histoire.config.ts 87ba9e5bbf Maintenance: Mobile - Turn off HMR in Histoire for build command. 2 лет назад
package.json bca1aad14a Maintenance: Update dependency prosemirror-commands to ^1.5.0 2 лет назад
postcss.config.js 2b9c6937c9 Maintenance: Moved storybook to an own subfolder. 2 лет назад
tailwind.config.js 1c9c3245e5 Feature: Mobile - Mark dirty fields in forms 2 лет назад
tsconfig.base.json 81ab929739 Feature: Mobile - Add manifest to install as PWA 2 лет назад
tsconfig.json 1f19dc23a7 Maintenance: Mobile - Move object attributes to shared context 2 лет назад
vite.config.ts 76825d35aa Maintenance: Update Tiptap packages to ^2.0.0-beta.207 2 лет назад
yarn.lock bca1aad14a Maintenance: Update dependency prosemirror-commands to ^1.5.0 2 лет назад

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • Toolchain: ci build-docker-compose-images build-docker-image Code Climate Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

Developer Manual

Developer Manual

REST API

https://docs.zammad.org/en/latest/api/intro.html

Security Policy

For reporting security vulnerabilities, please see SECURITY.md.

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team