Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Martin Gruner b7f0340f39 Maintenance: Updated translated files. 1 year ago
.coffeelint 4b3d5eb113 Fixes #2185 - Make conditions AND/OR and thus enable several conditions of same type. 2 years ago
.cypress f0a90d77ee Maintenance: Update Test related packages (major) 1 year ago
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app b7f0340f39 Maintenance: Updated translated files. 1 year ago
bin 402ddee664 Maintenance: Update copyright information. 2 years ago
config 8d39f68f59 Maintenance: Update to Rails 7.0 1 year ago
contrib 9744f69426 Fixes #4822 - Backup script does not delete old Backups if Debug mode is disabled 1 year ago
db 8d39f68f59 Maintenance: Update to Rails 7.0 1 year ago
doc 4a237e9d11 Fixes #4679 - PGP integration. 1 year ago
i18n eac72b479e Maintenance: Translations update from translations.zammad.org. 1 year ago
lib 3efc403157 Fixes #4851 - Object manager attributes with type "datetime" are not sortable in API queries. 1 year ago
log 2a5d4954ab Init version. 13 years ago
public 5b6ad994b2 Fixes #4790 - Improve groups to support a more complex hierarchy. 1 year ago
script f0a90d77ee Maintenance: Update Test related packages (major) 1 year ago
spec 4bf9885066 Fixes #4871 - Tags/Mention conditions performance optimizations. 1 year ago
test 5b6ad994b2 Fixes #4790 - Improve groups to support a more complex hierarchy. 1 year ago
tmp 9f94aff088 Maintenance: Improved storage of unprocessable / oversized emails. 1 year ago
var 3cbccb54fd Closes #4727 - Do not store oversized emails any more 1 year ago
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 years ago
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.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 years ago
.rubocop.yml f83fe46c91 Maintenance: Introduce dedicated .rubocop directory (without '.rubocop'-prefixed file names) to make excludes relative to the calling directort (custom development). 4 years ago
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CHANGELOG.md c985e5ec70 Maintenance: Switch to Zammad 6.2 for develop. 1 year ago
CODE_OF_CONDUCT.md 22378c14ca Maintenance: Add code of conduct document. 2 years ago
Dockerfile 0d6bc7cc44 Maintenance: Switch docker build to Node.js 20. 1 year ago
Gemfile 8d39f68f59 Maintenance: Update to Rails 7.0 1 year ago
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LICENSE 720d32e30b Maintenance: Update license to original text to make GitHub recognize it - closes #3398. 4 years ago
LICENSE-3RD-PARTY.txt e3d3463ead Fixes #4616 - Two-factor authentication (2FA): Security Keys 1 year ago
LICENSE-ICONS-3RD-PARTY.json ac191b5d00 Fixes #4533 - Time Accounting Types. 1 year ago
Procfile e0f939bacf Maintenance: Rename background worker service in service definition files to work around a packager.io issue. 2 years ago
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SECURITY.md 9c250aa912 Maintenance: Update for Zammad 6.2.0. 1 year ago
VERSION c985e5ec70 Maintenance: Switch to Zammad 6.2 for develop. 1 year ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json 64a87b1c67 Fixes #2709, fixes #2666, fixes #2665, fixes #556, fixes #3275 - Refactoring: Implement new translation toolchain based on gettext. 3 years ago
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rake 34c258868d Maintenance: Update Tailwind/Styling packages 2 years ago
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README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • Toolchain: docker-release build-docker-image Code Climate Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker container images:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

Developer Manual

Developer Manual

REST API

https://docs.zammad.org/en/latest/api/intro.html

Security Policy

For reporting security vulnerabilities, please see SECURITY.md.

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team