Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Dusan Vuckovic 070561bbba Fixes #4421 - CC field cannot be customized in the new ticket templates. 2 years ago
.coffeelint 4b3d5eb113 Fixes #2185 - Make conditions AND/OR and thus enable several conditions of same type. 2 years ago
.cypress 31c5a445d5 Maintenance: Update dependency cypress to ^10.11.0 2 years ago
.eslint-plugin-zammad 0e83ac3ad0 Maintenance: Update Eslint packages 2 years ago
.github 86b449f509 Maintenance: Switch to GitHub issue form templates. 2 years ago
.gitlab 5f2ad0f497 Fixes #4431 - Missing rake task to fix json values migrated from maria/mysql to postgres. 2 years ago
.rubocop 5f2ad0f497 Fixes #4431 - Missing rake task to fix json values migrated from maria/mysql to postgres. 2 years ago
app 070561bbba Fixes #4421 - CC field cannot be customized in the new ticket templates. 2 years ago
bin 0d11db6420 Maintenance: Uninvite spring from the party. 2 years ago
config 0b2bdd62ba Maintenance: Mentions permissions handling enhancements 2 years ago
contrib 8d45bcf62c fix rails env in docker container 2 years ago
db 34df8b3984 Feature: Add hosted support for AND/OR feature. 2 years ago
doc 43f37f9338 Feature: Mobile - Capybara test helpers for form fields in the mobile view. 2 years ago
i18n 9d76b38c98 Fixes #4434 - Use third-party application name in automatic linking notifications. 2 years ago
lib 5f2ad0f497 Fixes #4431 - Missing rake task to fix json values migrated from maria/mysql to postgres. 2 years ago
log 2a5d4954ab Init version. 13 years ago
public 070561bbba Fixes #4421 - CC field cannot be customized in the new ticket templates. 2 years ago
script 81ab929739 Feature: Mobile - Add manifest to install as PWA 2 years ago
spec 070561bbba Fixes #4421 - CC field cannot be customized in the new ticket templates. 2 years ago
test 6478a6a7f7 Fixes #4411 - SAML: Support of custom attribute in name identifier. 2 years ago
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 years ago
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 years ago
.codeclimate.yml c446bed0da Maintenance: disabled CodeClimate plugins that are actually used in the CI toolchain (brakeman to be added later). 3 years ago
.dockerignore 4381cf8f70 Maintenance: Ignore .git folder during 'docker build' for smaller image size. 2 years ago
.editorconfig 4b97d9e5d0 Added .editorconfig file 6 years ago
.eslintignore 169e05bd5f Maintenance: Mobile - Use Histoire 2 years ago
.eslintrc 97d14a93b3 Initial knowledge base support. 5 years ago
.eslintrc.js 472ba72a26 Feature: Mobile - Use inner Form value for rendering files 2 years ago
.gitattributes 63e5ec5654 Fixes #3099 - Email address falsely converted on pasting into article body 2 years ago
.gitignore 81ab929739 Feature: Mobile - Add manifest to install as PWA 2 years ago
.gitlab-ci.yml d69a191737 Maintenance: Refactored GitLab CI configuration for better maintainability (phase 2). 2 years ago
.graphql_code_generator.yml 18a98c40db Feature: Mobile - Implement ticket create mutation. 2 years ago
.graphqlrc.json 147c90ae70 Feature: Mobile - Use GraphQL query for search 2 years ago
.overcommit.sh fb34e2af55 Maintenance: Reorganize Zammad Rails generators. 2 years ago
.overcommit.yml 8454dd58c1 Maintenance: Improve overcommit to run multiple custom commands. 2 years ago
.pkgr.yml ab8255139c Closes #4205 - Switch some URLs to HTTPs 2 years ago
.prettierignore 31c2c31ed3 Feature: Mobile - Updating ticket attributes. 2 years ago
.prettierrc.json 5c333430ca Maintenance: Updated stylelint to version 14 and added prettier as a better preparation for future steps. 3 years ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 years ago
.rubocop.yml f83fe46c91 Maintenance: Introduce dedicated .rubocop directory (without '.rubocop'-prefixed file names) to make excludes relative to the calling directort (custom development). 4 years ago
.ruby-version 93361204c2 Maintenance: Switch to Ruby 3.0.4. 2 years ago
.stylelintrc.json c85e78656f Maintenance: Updated package dependencies. 2 years ago
.yarnrc e743ab78f3 Maintenance: Refactored GitLab cache handling and added cache for yarn. 2 years ago
CHANGELOG.md 4aab454381 Maintenance: Update VERSION. 2 years ago
CODE_OF_CONDUCT.md 22378c14ca Maintenance: Add code of conduct document. 2 years ago
Dockerfile 8d45bcf62c fix rails env in docker container 2 years ago
Gemfile 1ff3e0f99c Revert "Maintenance: Switch to 'mail' gem v2.8 rather than a custom patched version." 2 years ago
Gemfile.lock e23d706c18 Maintenance: Update dependency graphql to v2.0.16 2 years ago
LICENSE 720d32e30b Maintenance: Update license to original text to make GitHub recognize it - closes #3398. 4 years ago
LICENSE-3RD-PARTY.txt 63e5ec5654 Fixes #3099 - Email address falsely converted on pasting into article body 2 years ago
LICENSE-ICONS-3RD-PARTY.json 4b3d5eb113 Fixes #2185 - Make conditions AND/OR and thus enable several conditions of same type. 2 years ago
Procfile e0f939bacf Maintenance: Rename background worker service in service definition files to work around a packager.io issue. 2 years ago
Procfile.dev 935fc9b976 Fixes: Mobile - Restarting dev server redirects the app to error page. 2 years ago
Procfile.dev-https 81ab929739 Feature: Mobile - Add manifest to install as PWA 2 years ago
README.md ab8255139c Closes #4205 - Switch some URLs to HTTPs 2 years ago
Rakefile 24c3bdfd87 Maintenance: Update copyright header. 3 years ago
SECURITY.md 95280dbcfe Maintenance: Update version information in SECURITY.md. 2 years ago
VERSION 4aab454381 Maintenance: Update VERSION. 2 years ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json 64a87b1c67 Fixes #2709, fixes #2666, fixes #2665, fixes #556, fixes #3275 - Refactoring: Implement new translation toolchain based on gettext. 3 years ago
config.ru 24c3bdfd87 Maintenance: Update copyright header. 3 years ago
histoire.config.ts 87ba9e5bbf Maintenance: Mobile - Turn off HMR in Histoire for build command. 2 years ago
package.json b060dbf33c Maintenance: Update Tiptap packages 2 years ago
postcss.config.js 2b9c6937c9 Maintenance: Moved storybook to an own subfolder. 2 years ago
rake 34c258868d Maintenance: Update Tailwind/Styling packages 2 years ago
tailwind.config.js 1c9c3245e5 Feature: Mobile - Mark dirty fields in forms 2 years ago
tsconfig.base.json 81ab929739 Feature: Mobile - Add manifest to install as PWA 2 years ago
tsconfig.json 1f19dc23a7 Maintenance: Mobile - Move object attributes to shared context 2 years ago
vite.config.ts 76825d35aa Maintenance: Update Tiptap packages to ^2.0.0-beta.207 2 years ago
yarn.lock b060dbf33c Maintenance: Update Tiptap packages 2 years ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • Toolchain: ci build-docker-compose-images build-docker-image Code Climate Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

Developer Manual

Developer Manual

REST API

https://docs.zammad.org/en/latest/api/intro.html

Security Policy

For reporting security vulnerabilities, please see SECURITY.md.

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team