Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Florian Liebe a85d811dbb Maintenance: Trigger build for packager.io. 7 months ago
.coffeelint 4b3d5eb113 Fixes #2185 - Make conditions AND/OR and thus enable several conditions of same type. 1 year ago
.cypress 5c85a2c980 Fixes #4876 - In mobile view the loading animation is not in the middle of the screen 8 months ago
.eslint-plugin-zammad 99ff8dd1aa Maintenance: Update Eslint packages 11 months ago
.github 0622c77cc6 Fixed auto wizard configuration for docker tests. 1 year ago
.gitlab 06e8f58efb Maintenance: Improve MySQL connection settings in CI. 9 months ago
.rubocop 36e6598632 Fixes #4795 - Unsupported characters for operators "starts with one of" and "ends with one of 10 months ago
app 96ac5a607b Maintenance: updated translated files 7 months ago
bin 402ddee664 Maintenance: Update copyright information. 1 year ago
config 57f64891ea Fixes #4829 - Tables in mails are very high. 9 months ago
contrib ea3f3f04a7 Fixes #4822 - Backup script does not delete old Backups if Debug mode is disabled 9 months ago
db 2ce41a7d8f Fixes #4885 - Trigger does not send emails when target user gets more than 30... 8 months ago
doc 4a237e9d11 Fixes #4679 - PGP integration. 11 months ago
i18n cf0713cbcd Maintenance: Translations update from translations.zammad.org. 7 months ago
lib 5a81e629ee Maintenance: Improved and fixed problems with Freshdesk migration. 7 months ago
log 2a5d4954ab Init version. 12 years ago
public 96ac5a607b Maintenance: updated translated files 7 months ago
script ac191b5d00 Fixes #4533 - Time Accounting Types. 1 year ago
spec 5a81e629ee Maintenance: Improved and fixed problems with Freshdesk migration. 7 months ago
test 5a81e629ee Maintenance: Improved and fixed problems with Freshdesk migration. 7 months ago
tmp 9f94aff088 Maintenance: Improved storage of unprocessable / oversized emails. 1 year ago
var 9f94aff088 Maintenance: Improved storage of unprocessable / oversized emails. 1 year ago
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 4 years ago
.codeclimate.yml c446bed0da Maintenance: disabled CodeClimate plugins that are actually used in the CI toolchain (brakeman to be added later). 3 years ago
.dockerignore 4381cf8f70 Maintenance: Ignore .git folder during 'docker build' for smaller image size. 1 year ago
.editorconfig 4b97d9e5d0 Added .editorconfig file 5 years ago
.eslintignore 455b97c04b Maintenance: Mobile - Add script to generate types for Settings 11 months ago
.eslintrc 97d14a93b3 Initial knowledge base support. 5 years ago
.eslintrc.js b2b4d5b70d Maintenance: Mobile - Don't allow importing files in "shared" from other apps 10 months ago
.gitattributes d361b8d60f Feature: Integrate a built-in code editor for custom webhook payloads. 1 year ago
.gitignore 0003d3c66d Maintenance: Relocate vite build files and fonts.css for better caching from reverse proxy. 1 year ago
.gitlab-ci.yml d69a191737 Maintenance: Refactored GitLab CI configuration for better maintainability (phase 2). 2 years ago
.gitleaks.toml 4a237e9d11 Fixes #4679 - PGP integration. 11 months ago
.graphql_code_generator.yml 9ee166da67 Maintenance: Automatically generate GraphQL response in tests 10 months ago
.graphqlrc.json 147c90ae70 Feature: Mobile - Use GraphQL query for search 1 year ago
.overcommit.sh 455b97c04b Maintenance: Mobile - Add script to generate types for Settings 11 months ago
.overcommit.yml 3a518623ff Maintenance: Update translated files 8 months ago
.pkgr.yml 7ca341f0b8 Maintenance: Add support for Debian 12. 1 year ago
.prettierignore 9ee166da67 Maintenance: Automatically generate GraphQL response in tests 10 months ago
.prettierrc.json 5c333430ca Maintenance: Updated stylelint to version 14 and added prettier as a better preparation for future steps. 2 years ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 7 years ago
.rubocop.yml f83fe46c91 Maintenance: Introduce dedicated .rubocop directory (without '.rubocop'-prefixed file names) to make excludes relative to the calling directort (custom development). 4 years ago
.ruby-version 3505024b29 Maintenance: Switch to Ruby 3.1.3 1 year ago
.stylelintrc.json 0003d3c66d Maintenance: Relocate vite build files and fonts.css for better caching from reverse proxy. 1 year ago
.yarnrc e743ab78f3 Maintenance: Refactored GitLab cache handling and added cache for yarn. 2 years ago
CHANGELOG.md a85d811dbb Maintenance: Trigger build for packager.io. 7 months ago
CODE_OF_CONDUCT.md 22378c14ca Maintenance: Add code of conduct document. 1 year ago
Dockerfile 19c60c6866 Maintenance: Remove rsync from Docker files. 1 year ago
Gemfile bb96e260d3 Performance: Use all cores to reindex models in elasticsearch. 8 months ago
Gemfile.lock bb96e260d3 Performance: Use all cores to reindex models in elasticsearch. 8 months ago
LICENSE 720d32e30b Maintenance: Update license to original text to make GitHub recognize it - closes #3398. 3 years ago
LICENSE-3RD-PARTY.txt e3d3463ead Fixes #4616 - Two-factor authentication (2FA): Security Keys 1 year ago
LICENSE-ICONS-3RD-PARTY.json ac191b5d00 Fixes #4533 - Time Accounting Types. 1 year ago
Procfile e0f939bacf Maintenance: Rename background worker service in service definition files to work around a packager.io issue. 2 years ago
Procfile.dev 935fc9b976 Fixes: Mobile - Restarting dev server redirects the app to error page. 1 year ago
Procfile.dev-https db872be668 Maintenance: Switch capybara testing to use HTTPS. 1 year ago
README.md e7474965d8 Maintenance: Update Readme.md docker info. 1 year ago
Rakefile 9dfc232536 Maintenance: Update copyright information. 1 year ago
SECURITY.md 1ce892b58b Maintenance: Update SECURITY.md. 10 months ago
VERSION ec4ddb8ae6 Release Zammad 6.1.0. 🚀 9 months ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json 64a87b1c67 Fixes #2709, fixes #2666, fixes #2665, fixes #556, fixes #3275 - Refactoring: Implement new translation toolchain based on gettext. 2 years ago
config.ru 9dfc232536 Maintenance: Update copyright information. 1 year ago
histoire.config.ts 0003d3c66d Maintenance: Relocate vite build files and fonts.css for better caching from reverse proxy. 1 year ago
package.json d6eba9853c Maintenance: Update Histoire packages 10 months ago
postcss.config.js 402ddee664 Maintenance: Update copyright information. 1 year ago
rake 34c258868d Maintenance: Update Tailwind/Styling packages 1 year ago
tailwind.config.js 22ba71175a Maintenance: Removed no longer needed tailwind line-clamp plugin (merged in main module). 1 year ago
tsconfig.base.json 3d4226dbaf Maintenance: Bring imports closer to standards. 1 year ago
tsconfig.json 1e7f9f19cc Fixes: Mobile - "Show password" icons is visible 1 year ago
vite.config.mjs d6caa46902 Fixes #4759 - Show as an addition also accounted time by types in ticket detail. 10 months ago
yarn.lock d6eba9853c Maintenance: Update Histoire packages 10 months ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • Toolchain: docker-release build-docker-image Code Climate Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker container images:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

Developer Manual

Developer Manual

REST API

https://docs.zammad.org/en/latest/api/intro.html

Security Policy

For reporting security vulnerabilities, please see SECURITY.md.

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team