Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Martin Gruner c4fbc9893e Maintenance: Fix clearbit tests. 3 years ago
.github 585bc5e0ea Follow up bfcca2fe79fb3a7c16bfeaf114bc5545a27d3df5 - Fixes #3372 - build-docker-image GitHub action builds from wrong (debug) branch. 3 years ago
.gitlab b00cae59ad Maintenance: switch to Docker based OTRS import testing rather than using external services. 3 years ago
.rubocop dd301da77f Maintenance: Improved test coverage of link requests. 3 years ago
app fc98a7942f Maintenance: Ensure Content-Type 'text/html' for error pages. 3 years ago
bin 5745fa46bd Bumps [rails](https://github.com/rails/rails) from 5.1.7 to 5.2.3. 5 years ago
config c1f3419929 Fixes #3545 - Ensure Google Calendars are fetched via HTTPS 3 years ago
contrib 4e2ae391cc Fixes #3531 - Nginx SSL configuration improvement to prevent "CSRF token verification failed!" error 3 years ago
db e4ac4a27b8 Fixes #3550 - CTI Log performance bad because of reformatting of the phone number. 3 years ago
lib 7aab718b0b Fixes #3593 - Zendesk import creates new ticket numbers rather than using the Zendesk ticket IDs also as ticket numbers in Zammad. 3 years ago
log 2a5d4954ab Init version. 12 years ago
public 47f2e57ab5 Fixes #3571 - Invalid html signature detection for exchange warning boxes. 3 years ago
script b00cae59ad Maintenance: switch to Docker based OTRS import testing rather than using external services. 3 years ago
spec 1c87e5c534 Maintenance: Re-recorded Twitter VCR cassets. 3 years ago
test c4fbc9893e Maintenance: Fix clearbit tests. 3 years ago
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 7 years ago
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 4 years ago
.codeclimate.yml 7a8559e678 refactored postinstall.sh 7 years ago
.csslintrc 7a8559e678 refactored postinstall.sh 7 years ago
.editorconfig 4b97d9e5d0 Added .editorconfig file 5 years ago
.eslintignore 7a8559e678 refactored postinstall.sh 7 years ago
.eslintrc 97d14a93b3 Initial knowledge base support. 5 years ago
.github_changelog_generator 492f6f994c Updated lables. 6 years ago
.gitignore e48256c130 Refactoring: Removed use of unnecessary exception wrapper method `response_access_deny`. 5 years ago
.gitlab-ci.yml 25c123b84d Maintenance: Switch to zammad-ci:2.6.6. 3 years ago
.pkgr.yml af90ce761f Follow up - bc356b4c0fbca076b480b37b6348237cfaa37096 - packager.io build needs shared-mime-info as a declared build dependency. 3 years ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 7 years ago
.rubocop.yml f83fe46c91 Maintenance: Introduce dedicated .rubocop directory (without '.rubocop'-prefixed file names) to make excludes relative to the calling directort (custom development). 4 years ago
.ruby-version 06b717bbda Maintenance: Updated Ruby dependency to 2.6.6. 3 years ago
CHANGELOG.md 855591d2b1 Updated 4.0.1 changes. 3 years ago
CREDITS 8041685508 added some missing Github accounts to credits file 7 years ago
Gemfile f61d06bcc0 Maintenance: Bumped puma to 4.3.8 (CVE-2021-29509). 3 years ago
Gemfile.lock 34786fd77d Maintenance: Bumped nokogiri to 1.11.5 (CVE-2019-20388, CVE-2020-24977, CVE-2021-3517, CVE-2021-3518, CVE-2021-3537, CVE-2021-3541). 3 years ago
Guardfile 6e2a507353 Applied rubocop. 8 years ago
LICENSE 720d32e30b Maintenance: Update license to original text to make GitHub recognize it - closes #3398. 3 years ago
LICENSE-3RD-PARTY.txt c80ea0bbc6 - Maintenance: Ticket Macro QUnit test works regardless of upcoming DST changes. 3 years ago
LICENSE-ICONS-3RD-PARTY.json 12a5e9dba3 Fixes #1575 - GitHub integration. 3 years ago
Procfile 80a516fc82 - added ports to pkgr.yml 7 years ago
Procfile.frontend aa6dd3f2ca Add Guard to Procfile (to simplify using livereload plugins) 5 years ago
README.md 3376037561 Maintenance: Replaced build badges of CircleCI (obsolete) with the ones of GitHub Actions. 4 years ago
Rakefile 7c3a289103 Add bootstrapping rake tasks (bs:init & bs:reset) 6 years ago
VERSION 4841f2b723 Prepared for 4.0.0 3 years ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json df61622e3e Next coffeelint level. 8 years ago
config.ru b37e80df9a Updated rubocop(-* gems) to latest version (0.87.0). 4 years ago
gulpfile.js 97d14a93b3 Initial knowledge base support. 5 years ago
package.json 180d3c31c4 update more icons, also ticket zoom edit controls 9 years ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • CI: ci
  • Build Docker images: build-docker-compose-images build-docker-image
  • Code: Code Climate Coverage Status
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api/intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team