zammad/CHANGELOG.md

Change Log

4.0.1 (2021-06-08)

Full Changelog

Implemented enhancements:

• Accept 2xx as response for requests in UserAgent 3573 [enhancement]
• Don't fail job is deletable_id is no longer available 3536 [data privacy] [enhancement]
• Increase text modules box height for high resolutions 3544 [UX/UI] [enhancement] [prioritised by payment] [text modules]
• nginx zammad.conf file can not handle IPv6 3371 [enhancement]

Fixed bugs:

• Escalation calculation breaks data privacy ticket deletion 3588 [bug] [data privacy]
• DataPrivacy may fail to clear user relations 3585 [bug] [data privacy]
• Package migrations fail on package installation or update due to codebase self-modification 3580 [bug] [core]
• Invalid html signature detection for exchange warning boxes 3571 [UX/UI] [bug] [prioritised by payment]
• Attachments sent by Zammad not shown in Outlook 3529 [bug] [prioritised by payment]
• First response doesn't get solved after answering and state change to pending reminder 3551 [bug] [escalation logic] [ticket]
• CTI Log performance bad because of reformatting of the phone number 3550 [CTI] [bug] [integration] [performance]
• Wrong Variable-Reference for Tags (Trigger, Scheduler) 2769 [bug] [prioritised by payment] [trigger]
• Ticket selector for first_response_escalation_at, update_escalation_at, close_escalation_at missing 3547 [bug] [prioritised by payment] [ticket] [trigger]
• new _plugin dir introduces auth:login events which will never get triggered 3508 [bug] [core]
• Broken UI - Create Reporting profile 3499 [UX/UI] [bug] [prioritised by payment] [regression]
• Translate link text of link template in organization sidebar in ticket zoom 3543 [UX/UI] [bug] [prioritised by payment]
• Ensure Google Calendars are fetched via HTTPS 3545 [bug] [prioritised by payment]
• Opening user edit dialog with admin.user causes WebApp freeze for 10-20 sec. with 100+ roles 3541 [UX/UI] [bug] [performance] [prioritised by payment]
• POST /api/v1/users/avatar with empty input -> undefined method `substr' for nil:NilClass 3492 [bug]
• Outgoing emails with tables have borders (do not contain design elements in email reset css) 3506 [UX/UI] [bug]
• Escalation overview and all escalation related triggers/schedulers broken in Zammad 4.0 3523 [bug] [prioritised by payment] [regression]
• prevent "CSRF token verification failed!" error 3531
• Customer overview doesn't load on change 3479 [UX/UI] [bug] [overviews] [prioritised by payment]
• Google and Microsoft 365 are missing filter & signature page content 3522 [bug] [channel] [frontend / JS app] [prioritised by payment]
• local gitlab without https is only partially supported 3512 [bug] [integration]
• Unable to verify S/MIME mail signature signed with certificate chain 3517 [bug] [mail processing]
• KB Edit / Save entries results in JS errors and unsaved articles 3486 [bug] [knowledge base]
• Caller Log: Incoming calls move tabs out of Browser context 3444 [CTI] [UX/UI] [prioritised by payment]
• Admin sidebar scrolls up on click on translations menu 3445 [UX/UI] [admin area] [bug]
• Full quote shows " wrote:" instead of " wrote" when agent toggled article visibility 2629 [bug] [prioritised by payment] [ticket]
• Not authorized error using Im X-On-Behalf-Of 3468 [API] [authentication] [prioritised by payment] [ticket]
• Error 500:{"error":"undefined method `+' for nil:NilClass"} - Creating Overview 3490 [bug] [overviews]
• Invalid null value for user's last name 3488 [admin area] [bug] [data privacy]
• mention in email body breaks email parsing 3489 [bug] [mail processing] [ticket]
• Macros are not displayed within the Mobile View 3473 [UX/UI] [bug] [prioritised by payment]
• read permission is not enough to display subscribed tickets in overviews 3482 [bug] [overviews] [prioritised by payment]
• Bulk Action Bar is not displayed properly on responsive design 3475 [bug] [prioritised by payment]
• UX problem with scheduler and postmaster condition filter is user selection is used 3480 [UX/UI] [bug]
• Mention does not notify users without full permission on group 3471 [bug] [notification] [prioritised by payment]
• Mentions migration fails because of unexpected User notification_config matrix state. 3472 [bug] [update]
• Invalid elasticsearch(-oss) alternative dependency format breaks package installation/update for RPM based installations. 3470 [bug] [update]
• Startup fails with "Circular dependency detected while autoloading constant Tag::WritesToTicketHistory (RuntimeError)" 3469 [blocker] [bug]

4.0.0 (2021-03-25)

Full Changelog

Implemented enhancements:

• No indication in ticket sidebar when a subscribed user no longer has access to a ticket 3454 [enhancement]
• New created overviews should be at the end of the overview list 3451 [enhancement]
• Mixed naming regarding mentioned and subscribed in UI 3462 [enhancement]
• Using inbound outbound email account from google 342 [enhancement] [works as designed / wontfix]
• Webhook action should display hint in Scheduler and Trigger 3421 [UX/UI] [enhancement] [trigger]
• Broken counter check for attributes examples causes exchange integration wizard to check all entries instead of 50 3435 [enhancement] [integration]
• Software error when Elasticsearch is not configured and rake searchindex:rebuild 3276 [enhancement]
• Reasoning about Webhooks activity 3372 [UX/UI] [admin area] [enhancement] [integration]
• Login always redirected to dashboard after third party / OAuth2 login (e.g. Google) 2266 [UX/UI] [authentication] [enhancement] [frontend / JS app] [prioritised by payment]
• Support for Tablets/Mobile (Responsive) 223 [UX/UI] [enhancement] [frontend / JS app] [mobile]
• Tree select has no mutli select on ticket selector for overview, triggers, ... 3333 [enhancement] [prioritised by payment]
• Allow mailto links in knowledge base (KB) and email signatures. 3344 [enhancement]
• Renaming a Group should trigger reindexing 3234 [enhancement] [prioritised by payment]
• Logging of email postmaster filter is to extensive with many more then 10 filters 3382 [enhancement]
• Unclear why entities are skipped in import(s) 3360 [enhancement] [import]
• Allow font colors in articles (not only in tables) 3345 [enhancement]
• Fix empty msgid 2063 [enhancement]
• Direct Article URL / Link in Zoom 3331 [UX/UI] [enhancement] [frontend / JS app] [prioritised by payment]
• Consistently handle the 'disabled' attr in inputs 2929 [enhancement] [frontend / JS app]
• Change behavior how Zammad handles detected link in "Getting started"-Wizard 2651 [enhancement]
• Make it possible to only send with agent name 3319 [enhancement]
• Date and Datetime widgets can not be disabled 3291 [UX/UI] [enhancement]
• Allow reauthentication of Google / Microsoft 365 accounts 3240 [channel] [enhancement]
• Change-Right allows creation of new tickets 2568 [bug] [enhancement] [prioritised by payment]

Fixed bugs:

• Gitlab and Github integration cause application reload when using [Enter] 3455 [UX/UI] [bug] [integration]
• elasticsearch index rebuild will log warnings to log/production.log 3466 [bug]
• Removal of referenced webhooks does not provide error toast within UI 3453 [UX/UI] [bug]
• After calling the delete or clone dialog three times, two modal dialogs appear in succession 3463 [bug]
• Migration of webhooks stop unexpectedly 3465 [bug]
• GitLab Integration 435 [feature backlog] [integration] [prioritised by payment]
• Dashboard stats widgets are sometimes lost/empty 3461 [bug] [regression]
• Ticket Zoom is not working correctly with iPhone 3457 [bug]
• Able to select agents in @@mention feature which do not have access to tickets 3452 [bug]
• Generic oAuth2 login provider is unusable 2951 [authentication]
• #3080 changes scopes to API versions > 6 3256
• Webhook http log overflows out of browser borders 3448 [UX/UI] [bug] [frontend / JS app]
• Unable to sync Exchange contracts (if one contact is unable to process) 3436 [bug]
• Notify / Mention other agents / Subscribe to Tickets 208 [collaboration] [feature backlog]
• GitHub integration 1575 [feature backlog] [integration]
• Zammad 3.6.0 cannot configure proxy 3362 [bug]
• Cursor locked in and can't leave date select field in Safari 3414 [UX/UI] [bug] [regression]
• DataPrivacy Task fails in some situations 3402 [bug] [data privacy] [prioritised by payment]
• Unable to close sidebar in ticket create screen after ticket split 3419 [bug] [frontend / JS app]
• "Go back" button in mapping wizard screen in exchange integrations leads to wrong screen (folder selection should be shown, access information) 3434 [bug] [frontend / JS app]
• Unable to see full folder name in Exchange integration. Folder names are longer as space in display area. 3433 [bug] [frontend / JS app]
• rake searchindex:rebuild reports 400 Bad Request 334
• Unable to process ticket bulk action from overview 3415 [bug] [bulk] [overviews]
• Microsoft 365: The refresh token has expired due to inactivity. The token was issued on 2020-11-17T13:30:55.3656422Z and was inactive for 90.00:00:00. 3411 [authentication] [bug] [channel]
• Don't display dot(s) next to state circles 3262 [UX/UI] [bug] [overviews] [prioritised by payment]
• Editing @Login message is hard with invisible text 3238 [UX/UI] [bug] [prioritised by payment]
• Backslash "\" causes tree select to disappear during selection 3162 [UX/UI] [bug] [object manager attribute]
• Forms are not well displayed (width is to small) if firefox 86 (latest stable) is used 3420 [bug] [regression]
• Scheduler dies if Trigger, Ticket or Article of a Webhook job got deleted before job got executed 3416 [bug] [prioritised by payment]
• SLA update statistics wrong 3410 [bug]
• Relational report filters do not work (ticket.organization., ticket.article., ticket.customer.*) 3243 [bug] [prioritised by payment] [reporting]
• HTML structure that is not parseable by jQuery causes JavaScript error that breaks Ticket Zoom view. 3393 [bug]
• Drag&Drop from Outlook to Zammad removes message from Outlook 3165 [UX/UI] [bug] [prioritised by payment]
• French "see more / see less" escaped apostrophe 3401 [UX/UI] [ticket]
• Button link attribute too wide (ticket articles) 3274 [UX/UI] [prioritised by payment] [ticket]
• Trigger based notifications are not sent (Send no trigger based notification to bob.smith@example.com because email is marked as mail_delivery_failed for -157 days) 3389 [bug] [trigger]
• Channel distribution widget in Dashboard sometimes borken 3403 [bug] [dashboard] [frontend / JS app]
• update license to original text 3398
• Unable to open object manager select field modal if options contains invalid data (like undefined or null) 3391 [bug]
• HTTP 401 responses causing issues with Basic Authentication 2983 [API] [bug]
• Added elasticsearch-oss as an dependency 3355
• Long tag list in manage overviews/SLAs/triggers/report profiles/time accounting doesn't wrap 2536 [UX/UI] [bug] [prioritised by payment]
• Japanese character is garbled. 3368 [bug] [mail processing]
• Zendesk import doesn't consider all tickets 2694 [bug] [import] [regression]
• Execution timeout while performing request to Zendesk API fails import for current resource 3381 [bug] [import]
• chat-no-jquery(.min).js is logging an javascript exception (Uncaught ReferenceError: node is not defined) 3377 [bug]
• Data in DB and elasticsearch (e.g. ticket overview) out of sync. 3257 [bug] [prioritised by payment] [search]
• chat-no-jquery(.min).js is dropping click binds/event listener after from web page 3375 [bug]
• LDAP users marked as inactive 3373 [LDAP] [regression]
• Initial configure step after adding XOAUTH account not functional if account is disabled 3346 [bug] [channel] [prioritised by payment]
• Ticket follow ups does not always provide "see more" link on new articles 3052 [UX/UI] [bug] [prioritised by payment] [ticket]
• High system load, "StatusCode: 500 - execution expired", ActiveRecord::Deadlocked issues, and scheduler problems prevent Zammad from working well/quickly 3336 [bug] [regression]
• Update french translation 3354
• Japanese emails incorrectly converted 3096 [bug] [mail processing] [prioritised by payment]
• Remove ServerTokens from apache configurations 3253 [bug]
• Reports do not show week 53 3341 [bug]
• Group by selection field has wrong counters if no value 2751 [bug] [prioritised by payment]
• nested "view from user perspective" yield to only being able to return to last viewed session 3315 [UX/UI] [bug]
• Scrolling to Article by passing ID to URL is broken 3330 [bug] [frontend / JS app] [prioritised by payment]
• Trigger-conditions 'Email' required the @ sign 3334 [bug] [prioritised by payment]
• Object Manager: Max length attribut has no impact on the validation in the browser 738 [bug] [frontend / JS app] [object manager attribute]
• Reporting: CSV-Export contains Tags twice (once empty) 2793 [bug] [prioritised by payment] [reporting]
• Deletion via API impossible when user logged in at some point 2605 [works as designed / wontfix]
• Quotation marks are encoded when displayed 3322 [bug] [translation]
• Macros with notes not working on overview "drop bar" 2925 [bug] [frontend / JS app] [overviews] [prioritised by payment]
• Article Notes added via Macro are not HTML formatted 2980 [bug] [macros] [prioritised by payment] [ticket]
• Customer invitation doesn't work if "customer" role is name wise missing 3007 [UX/UI] [bug] [dashboard] [notification] [prioritised by payment]
• Simply improve french translation for chat 3277
• Ticket zoom: do not toggle detail view when deselecting text (fixes #2589) 2590
• Problem with Adding new Rows in Tree-Select 3320 [bug] [object manager attribute] [prioritised by payment]
• Migrating to another host causes Login to fail 3324 [backup] [bug] [prioritised by payment]
• X-On-Behalf-Of does not downcase input 3316 [API] [bug] [prioritised by payment]
• Ticket selector "within last (relative)" and "within next (relative)" not working correctly 3270 [bug] [prioritised by payment]
• Closing bracket in Ticket Selector preview is displayed wrong / when it shouldn't 3323 [UX/UI] [bug]
• Unable to process email (because of very long meta headers) 3293 [bug]
• Unable to unassign owner via macro or trigger 3321 [bug]
• Rocket.Chat 878 [channel] [documentation] [integration]
• No icon / thumbnail for attached files when added via API 3309 [bug]
• Relative fields get copied on macro 3213 [bug] [macros]
• macro button the text cropped in RTL lang 3300 [UX/UI] [bug]
• Zendesk import fails if not supported field types are present 3314 [bug] [import]
• Zendesk import fails if fields with unsupported chars in its name are present 3310 [bug] [import]
• Zendesk migration of textareas fails 3307 [bug] [import]
• Removing image in text field with backspaces causes browser to go back 3281 [bug] [frontend / JS app]
• Having more active Agents using the Chat decreases performance linearly 3299 [bug] [chat] [prioritised by payment]
• Pending till can be changed by customer via web interface 2671 [UX/UI] [bug] [ticket]
• history entries of ObjectManager::Attribute changes display wrong change information when value is removed 3135 [bug] [history] [prioritised by payment]
• Sessions::Node don't do any work if ZAMMAD_SESSION_JOBS_CONCURRENT was higher and got lowered 3304 [bug] [overviews]
• Unable to manage Microsoft365 accounts if oauth token is not able to get refreshed 3292 [bug] [channel]
• Deletion of notes impossible if internal and communication = true 2853 [bug] [prioritised by payment] [regression] [ticket]
• Attachments get lost on forward in specific conditions 2942 [UX/UI] [bug] [prioritised by payment] [ticket]
• Setting used objects (overviews, triggers, scheduler) to inactive works 2560 [bug] [overviews] [prioritised by payment]
• HTML chars in message visible 3171 [UX/UI] [bug]
• Videos embedded in Knowledge Base do not allow full screen mode 3297 [bug] [knowledge base]
• Channel::EmailParser.process_unprocessable_mails doesn't find matching Group because of key insensitive mismatch in email address 3296 [bug] [mail processing] [prioritised by payment]
• Can't delete Applications (OAuth Authentication) 3287 [authentication] [bug]
• "Next in overview" doesn't update the URL and breaks Shift+Ctrl+... 3260 [bug]
• Unable to upgrade from Zammad 3.3 to 3.6 3282 [bug]
• Issue opened in overview doesn't have previous/next buttons if it was opened before 3267 [UX/UI] [bug]
• "Next ticket in overview" is clickable for the last ticket in the overview 3279 [UX/UI] [bug]
• Webhooks 290 [core] [feature backlog] [integration]
• Factual Macro title shown in ticket update dropdown 3266 [UX/UI] [bug]
• Timeaccounting ignores tags in conditions 3042 [UX/UI] [bug] [prioritised by payment] [time accounting]
• Merging two Tickets with link to same other Ticket fails 2347 [bug] [prioritised by payment]
• Calendar counts 24/7 business hours as closed for 1 minute at midnight 3180 [bug]
• ProtonMail Bridge error: Can’t use Channel::Driver::Imap: # 3233 [bug] [channel]