Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Martin Edenhofer cd5e64f7db Updated gems regarding CVE-2018-8048 and CVE-2018-3741. 6 years ago
.github 7884d86480 added database & elasticsearch fields to github issue template 6 years ago
app f99f30e61e Fixed issue #1829 - The column widths of a table are shifted after manual change and use of pagination. 6 years ago
bin 507439e12f Improved setup performance by using multiple bundle jobs to install dependencies. 7 years ago
config 712acdfe2a Fixed issue #573 - email forward of article (like regular email client forward - e. g. forward customers message to third party contact). 6 years ago
contrib 8200862127 added executable bit to travis bash script 6 years ago
db 5604e5fe8c Added support to ignore system id for follow up checks. 6 years ago
lib 428136120f Fixed bug: OTRS import - User queue/group permissions are not transfered. 6 years ago
log 2a5d4954ab Init version. 12 years ago
public c44ebc166a Chat: fix open/close icon and status alignment 6 years ago
script ce1135a55c Fixed issue #1670 - Reset customer selection in ticket create screen if input field cleared. 6 years ago
spec fe3a739a58 #1674 make sure login data is downcased. included tests to check as well 6 years ago
test 5604e5fe8c Added support to ignore system id for follow up checks. 6 years ago
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 7 years ago
vendor 336ac67898 Closes #1465 6 years ago
.codeclimate.yml 7a8559e678 refactored postinstall.sh 7 years ago
.csslintrc 7a8559e678 refactored postinstall.sh 7 years ago
.eslintignore 7a8559e678 refactored postinstall.sh 7 years ago
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.github_changelog_generator 7a8559e678 refactored postinstall.sh 7 years ago
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.gitlab-ci.yml 967f814ff3 Stabilised tests. 6 years ago
.pkgr.yml 967f814ff3 Stabilised tests. 6 years ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 7 years ago
.rubocop.yml 705487154c Applied changes for Rubocop 0.51. 6 years ago
.ruby-version 5051c9bdc5 Upgrade to ruby 2.4.1. 7 years ago
.travis.yml 626911e52c added univention docker image build trigger for travis-ci 6 years ago
CHANGELOG.md 1a9af7dbe6 Updated for 2.2.2. 6 years ago
CREDITS 8041685508 added some missing Github accounts to credits file 7 years ago
Gemfile 705487154c Applied changes for Rubocop 0.51. 6 years ago
Gemfile.lock cd5e64f7db Updated gems regarding CVE-2018-8048 and CVE-2018-3741. 6 years ago
Guardfile 6e2a507353 Applied rubocop. 8 years ago
LICENSE e7ca5cbbaf Updated doc. 7 years ago
LICENSE-3RD-PARTY.txt e04f9ee74d Cleanup. 8 years ago
LICENSE-ICONS-3RD-PARTY.json 6ce85513f9 Icons: add missing license information 7 years ago
Procfile 80a516fc82 - added ports to pkgr.yml 7 years ago
Procfile.frontend 807a1d88ef Update Procfile.frontend because it was buggy 6 years ago
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Rakefile 705487154c Applied changes for Rubocop 0.51. 6 years ago
VERSION aa50375356 Updated. 6 years ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json df61622e3e Next coffeelint level. 8 years ago
config.ru 438bd42b8d Set config after env ins running to use an existing config namespace. 8 years ago
gulpfile.js c74e0dac46 forward icon, adjust ticket action icons height 6 years ago
package.json 180d3c31c4 update more icons, also ticket zoom edit controls 9 years ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under the GNU AFFERO General Public License (AGPL) and tested on Linux, Solaris, AIX, FreeBSD, OpenBSD and Mac OS 10.x. Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • Build: Build Status
  • Code: Code Climate Coverage Status
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api-intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team