Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Weblate eb5038a3bc Maintenance: Translations update from translations.zammad.org. 11 months ago
.coffeelint 4b3d5eb113 Fixes #2185 - Make conditions AND/OR and thus enable several conditions of same type. 2 years ago
.cypress d0c0e723cd Maintenance: Update dependency cypress to ^13.7.1 11 months ago
.eslint-plugin-zammad e2ab0a1788 Maintenance: Update dependency mocha to ^10.4.0 11 months ago
.github 3361809243 Maintenance: Update actions/cache action to v4 1 year ago
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.rubocop 61365ac394 Follow up 0628b78 - Fixes #5091 - New timezone is not immediately available in active sessions 11 months ago
.yard 9f1b57ab1b Maintenance: Fixes Yard documentation generation 1 year ago
app 0dfdf6e10c Follow-up b8ad2d91 - Feature: Desktop-View - Added new common popover component. 11 months ago
bin e054d6ca79 Maintenance: Update copyright information. 1 year ago
config cffdc2c66e Fixes #4875 - Translation Management Improvements. 11 months ago
contrib c4d0f943ca Maintenance: Drop zammad.ready file from docker entrypoint. 11 months ago
db 1f3c1ff293 Maintenance: Mark strings as not translatable. 11 months ago
doc c94444d847 Maintenance: Switch to Ruby 3.2.3 1 year ago
i18n eb5038a3bc Maintenance: Translations update from translations.zammad.org. 11 months ago
lib fd2ca28ccb Maintenance: Fix an issue with importing of failed emails. 11 months ago
log 2a5d4954ab Init version. 13 years ago
public 9e30112d0d Maintenance: Update translated files. 11 months ago
script 9f1b57ab1b Maintenance: Fixes Yard documentation generation 1 year ago
spec 7a35377a95 Maintenance: Add tests for registration in desktop view. 11 months ago
test 259aaf067d Maintenance: Stabilize OSM test. 11 months ago
tmp 9f94aff088 Maintenance: Improved storage of unprocessable / oversized emails. 1 year ago
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 years ago
.codeclimate.yml c446bed0da Maintenance: disabled CodeClimate plugins that are actually used in the CI toolchain (brakeman to be added later). 3 years ago
.dockerignore 4381cf8f70 Maintenance: Ignore .git folder during 'docker build' for smaller image size. 2 years ago
.editorconfig 4b97d9e5d0 Added .editorconfig file 6 years ago
.eslintignore c55d1807e6 Maintenance: Validate GraphQL operation variables in tests. 1 year ago
.eslintrc 97d14a93b3 Initial knowledge base support. 5 years ago
.eslintrc.js e054d6ca79 Maintenance: Update copyright information. 1 year ago
.gitattributes d361b8d60f Feature: Integrate a built-in code editor for custom webhook payloads. 1 year ago
.gitignore 58ec7e9f25 Fixes: #5022 - Zammad should not write to the var/ folder 11 months ago
.gitlab-ci.yml d69a191737 Maintenance: Refactored GitLab CI configuration for better maintainability (phase 2). 2 years ago
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.graphqlrc.json 147c90ae70 Feature: Mobile - Use GraphQL query for search 2 years ago
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.prettierignore 015a19a67a Desktop view: Add user registration and password reset to the login screen. 1 year ago
.prettierrc.json 5c333430ca Maintenance: Updated stylelint to version 14 and added prettier as a better preparation for future steps. 3 years ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 years ago
.rubocop.yml f83fe46c91 Maintenance: Introduce dedicated .rubocop directory (without '.rubocop'-prefixed file names) to make excludes relative to the calling directort (custom development). 4 years ago
.ruby-version c94444d847 Maintenance: Switch to Ruby 3.2.3 1 year ago
.stylelintrc.json 85d1379fe1 Maintenance: Prepare for desktop app 1 year ago
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CHANGELOG.md f46943497b Maintenance: Switch version to 6.4. 11 months ago
CODE_OF_CONDUCT.md 22378c14ca Maintenance: Add code of conduct document. 2 years ago
Dockerfile c94444d847 Maintenance: Switch to Ruby 3.2.3 1 year ago
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LICENSE 720d32e30b Maintenance: Update license to original text to make GitHub recognize it - closes #3398. 4 years ago
LICENSE-3RD-PARTY.txt e3d3463ead Fixes #4616 - Two-factor authentication (2FA): Security Keys 1 year ago
LICENSE-ICONS-3RD-PARTY.json b4c761d8fb Fixes #5010 - WhatsApp Business Channel (second iteration) 1 year ago
Procfile e0f939bacf Maintenance: Rename background worker service in service definition files to work around a packager.io issue. 2 years ago
Procfile.dev 935fc9b976 Fixes: Mobile - Restarting dev server redirects the app to error page. 2 years ago
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VERSION f46943497b Maintenance: Switch version to 6.4. 11 months ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
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yarn.lock 377322bb25 Maintenance: Update dependency minimatch to ^9.0.4 11 months ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and emails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • Toolchain: docker-release build-docker-image Code Climate Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker container images:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

Developer Manual

Developer Manual

REST API

https://docs.zammad.org/en/latest/api/intro.html

Security Policy

For reporting security vulnerabilities, please see SECURITY.md.

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team