Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Dusan Vuckovic d361b8d60f Feature: Integrate a built-in code editor for custom webhook payloads. 1 year ago
.coffeelint 4b3d5eb113 Fixes #2185 - Make conditions AND/OR and thus enable several conditions of same type. 2 years ago
.cypress 35fb48c5fd Maintenance: Update dependency cypress to ^12.9.0 1 year ago
.eslint-plugin-zammad 0e34d82d0c Maintenance: Update dependency eslint to ^8.38.0 1 year ago
.github 2615853856 Maintenance: Fix Github Action CI workflow by adding redis service container. 1 year ago
.gitlab 6ef2f54b41 Maintenance: Introduced Zammad safe mode. 1 year ago
.rubocop ac64d768aa Maintenance: Removed deprecated backwards compatibility methods. 1 year ago
app d361b8d60f Feature: Integrate a built-in code editor for custom webhook payloads. 1 year ago
bin 402ddee664 Maintenance: Update copyright information. 2 years ago
config d361b8d60f Feature: Integrate a built-in code editor for custom webhook payloads. 1 year ago
contrib e1cf198a70 Maintenance: Renamed confusing fields in EmailAddresses table 1 year ago
db e1cf198a70 Maintenance: Renamed confusing fields in EmailAddresses table 1 year ago
doc 160ae1d7e1 Feature: Mobile - Add forward article action 2 years ago
i18n 5c293f21f3 Maintenance: Webhook custom payload - Improve notification usage. 1 year ago
lib 6ef2f54b41 Maintenance: Introduced Zammad safe mode. 1 year ago
log 2a5d4954ab Init version. 13 years ago
public d361b8d60f Feature: Integrate a built-in code editor for custom webhook payloads. 1 year ago
script f208e039a1 Maintenance: Add possibility to log websocket-server messages to files. 1 year ago
spec d361b8d60f Feature: Integrate a built-in code editor for custom webhook payloads. 1 year ago
test 0e48eba759 Maintenance: Apply security update for nokogiri gem. 1 year ago
tmp 9f94aff088 Maintenance: Improved storage of unprocessable / oversized emails. 1 year ago
var 9f94aff088 Maintenance: Improved storage of unprocessable / oversized emails. 1 year ago
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 years ago
.codeclimate.yml c446bed0da Maintenance: disabled CodeClimate plugins that are actually used in the CI toolchain (brakeman to be added later). 3 years ago
.dockerignore 4381cf8f70 Maintenance: Ignore .git folder during 'docker build' for smaller image size. 2 years ago
.editorconfig 4b97d9e5d0 Added .editorconfig file 6 years ago
.eslintignore 020420c868 Maintenance: Mobile - Define a chunk strategy 1 year ago
.eslintrc 97d14a93b3 Initial knowledge base support. 5 years ago
.eslintrc.js af32c3a475 Maintenance: Mobile - Add a rule to force "ltr/rtl" when using positioning classes 2 years ago
.gitattributes d361b8d60f Feature: Integrate a built-in code editor for custom webhook payloads. 1 year ago
.gitignore 9f94aff088 Maintenance: Improved storage of unprocessable / oversized emails. 1 year ago
.gitlab-ci.yml d69a191737 Maintenance: Refactored GitLab CI configuration for better maintainability (phase 2). 2 years ago
.gitleaks.toml d9c8aa1dc1 Maintenance: Add detection of secrets in the codebase. 2 years ago
.graphql_code_generator.yml 18a98c40db Feature: Mobile - Implement ticket create mutation. 2 years ago
.graphqlrc.json 147c90ae70 Feature: Mobile - Use GraphQL query for search 2 years ago
.overcommit.sh 6ef2f54b41 Maintenance: Introduced Zammad safe mode. 1 year ago
.overcommit.yml 8454dd58c1 Maintenance: Improve overcommit to run multiple custom commands. 2 years ago
.pkgr.yml fabd11cad6 Maintenance: Add support for building SLES 15 packages. 2 years ago
.prettierignore 31c2c31ed3 Feature: Mobile - Updating ticket attributes. 2 years ago
.prettierrc.json 5c333430ca Maintenance: Updated stylelint to version 14 and added prettier as a better preparation for future steps. 3 years ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 years ago
.rubocop.yml f83fe46c91 Maintenance: Introduce dedicated .rubocop directory (without '.rubocop'-prefixed file names) to make excludes relative to the calling directort (custom development). 4 years ago
.ruby-version 3505024b29 Maintenance: Switch to Ruby 3.1.3 2 years ago
.stylelintrc.json d361b8d60f Feature: Integrate a built-in code editor for custom webhook payloads. 1 year ago
.yarnrc e743ab78f3 Maintenance: Refactored GitLab cache handling and added cache for yarn. 2 years ago
CHANGELOG.md 4edbee4e9a Updated for Zammad 5.5.0. 2 years ago
CODE_OF_CONDUCT.md 22378c14ca Maintenance: Add code of conduct document. 2 years ago
Dockerfile 3505024b29 Maintenance: Switch to Ruby 3.1.3 2 years ago
Gemfile 585c9cfeb6 Maintenance: Replace dead writeexcel dependency with write_xlsx. 1 year ago
Gemfile.lock 0e48eba759 Maintenance: Apply security update for nokogiri gem. 1 year ago
LICENSE 720d32e30b Maintenance: Update license to original text to make GitHub recognize it - closes #3398. 4 years ago
LICENSE-3RD-PARTY.txt d361b8d60f Feature: Integrate a built-in code editor for custom webhook payloads. 1 year ago
LICENSE-ICONS-3RD-PARTY.json 5f68d34675 Fixes #4473 - Navigation sidebar does not collapse on tablet devices 2 years ago
Procfile e0f939bacf Maintenance: Rename background worker service in service definition files to work around a packager.io issue. 2 years ago
Procfile.dev 935fc9b976 Fixes: Mobile - Restarting dev server redirects the app to error page. 2 years ago
Procfile.dev-https 81ab929739 Feature: Mobile - Add manifest to install as PWA 2 years ago
README.md 29f454f66d Maintenance: Fix outdated badges in Readme.md. 2 years ago
Rakefile 9dfc232536 Maintenance: Update copyright information. 2 years ago
SECURITY.md 4edbee4e9a Updated for Zammad 5.5.0. 2 years ago
VERSION 4edbee4e9a Updated for Zammad 5.5.0. 2 years ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json 64a87b1c67 Fixes #2709, fixes #2666, fixes #2665, fixes #556, fixes #3275 - Refactoring: Implement new translation toolchain based on gettext. 3 years ago
config.ru 9dfc232536 Maintenance: Update copyright information. 2 years ago
histoire.config.ts 402ddee664 Maintenance: Update copyright information. 2 years ago
package.json fcac4ec024 Maintenance: Update Tiptap packages to ^2.0.2 1 year ago
postcss.config.js 402ddee664 Maintenance: Update copyright information. 2 years ago
rake 34c258868d Maintenance: Update Tailwind/Styling packages 2 years ago
tailwind.config.js e911a75a66 Fixes: Mobile - Login - Thirdparty buttons not completley aligned. 1 year ago
tsconfig.base.json 81ab929739 Feature: Mobile - Add manifest to install as PWA 2 years ago
tsconfig.json 346967d0df Fixes: Mobile - Don't hide focusable elements 2 years ago
vite.config.mjs 020420c868 Maintenance: Mobile - Define a chunk strategy 1 year ago
yarn.lock fcac4ec024 Maintenance: Update Tiptap packages to ^2.0.2 1 year ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • Toolchain: docker-release build-docker-image Code Climate Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

Developer Manual

Developer Manual

REST API

https://docs.zammad.org/en/latest/api/intro.html

Security Policy

For reporting security vulnerabilities, please see SECURITY.md.

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team