Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Mantas Masalskis a69aebcd0c Fixes #2964 - Ensure email channel authentication to be ASCII-8Bit 4 years ago
.github e865826810 Maintenance: Updated Ruby dependency to 2.6.5. 5 years ago
.gitlab 1c160abf7a Maintenance: removes legacy MAILBOX_AUTO and MAILBOX_MANUAL tests 4 years ago
app a69aebcd0c Fixes #2964 - Ensure email channel authentication to be ASCII-8Bit 4 years ago
bin 5745fa46bd Bumps [rails](https://github.com/rails/rails) from 5.1.7 to 5.2.3. 5 years ago
config 880f1d5e3a Fixes #2644 - Including Knowledge Base Answers into Ticket Articles doesn't attach Attachments 4 years ago
contrib 57f40539f2 Restoring Zammad from backup: Workaround for missing `DROP TABLE IF EXISTS` statement in DB dumps created with an older `pgdump` version. 4 years ago
db 62a6d5e2ca Maintenance: improves Websocket stability in CI 4 years ago
lib b7afa91cc0 Refactoring: Remove unused method 4 years ago
log 2a5d4954ab Init version. 13 years ago
public ed830f61b2 PR #3055 - adds Hungarian translation to chat. Thank you @bartfaics! 4 years ago
script 1aeb0a9ba5 Performance: Parallelize Session.jobs if ENV 'ZAMMAD_SESSION_JOBS_CONCURRENT' is provided with number of dedicated worker node processes to spawn. 5 years ago
spec a69aebcd0c Fixes #2964 - Ensure email channel authentication to be ASCII-8Bit 4 years ago
test 1c160abf7a Maintenance: removes legacy MAILBOX_AUTO and MAILBOX_MANUAL tests 4 years ago
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 years ago
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 years ago
.codeclimate.yml 7a8559e678 refactored postinstall.sh 8 years ago
.csslintrc 7a8559e678 refactored postinstall.sh 8 years ago
.editorconfig 4b97d9e5d0 Added .editorconfig file 6 years ago
.eslintignore 7a8559e678 refactored postinstall.sh 8 years ago
.eslintrc 97d14a93b3 Initial knowledge base support. 5 years ago
.github_changelog_generator 492f6f994c Updated lables. 6 years ago
.gitignore e48256c130 Refactoring: Removed use of unnecessary exception wrapper method `response_access_deny`. 6 years ago
.gitlab-ci.yml d99c596ab8 Follow up - 7aeeb6ed1a8327194d2ed5123436038351b2dfc1 - removed unnecessary TODO. 4 years ago
.pkgr.yml 2317537f0e Added CentOS 8 support for packager.io 5 years ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 years ago
.rubocop.yml 3f453c31e9 Updated rubocop(-* gems) to latest version (0.82.0). 4 years ago
.rubocop_todo.rspec.yml b0c4c0cb3f Enhancement: Reflect current_user in ticket_customer lookup. 5 years ago
.rubocop_todo.yml 1aeb0a9ba5 Performance: Parallelize Session.jobs if ENV 'ZAMMAD_SESSION_JOBS_CONCURRENT' is provided with number of dedicated worker node processes to spawn. 5 years ago
.ruby-version e865826810 Maintenance: Updated Ruby dependency to 2.6.5. 5 years ago
CHANGELOG.md f4084fb011 Prepared for 3.4.x. 5 years ago
CREDITS 8041685508 added some missing Github accounts to credits file 8 years ago
Gemfile c4c372c976 Maintenance: Ruby on Rails bump to 5.2.4.3 due to several CVEs 4 years ago
Gemfile.lock c4c372c976 Maintenance: Ruby on Rails bump to 5.2.4.3 due to several CVEs 4 years ago
Guardfile 6e2a507353 Applied rubocop. 9 years ago
LICENSE e7ca5cbbaf Updated doc. 8 years ago
LICENSE-3RD-PARTY.txt 7faa4c310d Implemented CTI ticket create screen popup on answering call. 5 years ago
LICENSE-ICONS-3RD-PARTY.json 97d14a93b3 Initial knowledge base support. 5 years ago
Procfile 80a516fc82 - added ports to pkgr.yml 8 years ago
Procfile.frontend aa6dd3f2ca Add Guard to Procfile (to simplify using livereload plugins) 6 years ago
README.md e42d62d1c6 Fix broken references to Zammad documentation pages 5 years ago
Rakefile 7c3a289103 Add bootstrapping rake tasks (bs:init & bs:reset) 6 years ago
VERSION f4084fb011 Prepared for 3.4.x. 5 years ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json df61622e3e Next coffeelint level. 9 years ago
config.ru 438bd42b8d Set config after env ins running to use an existing config namespace. 9 years ago
gulpfile.js 97d14a93b3 Initial knowledge base support. 5 years ago
package.json 180d3c31c4 update more icons, also ticket zoom edit controls 9 years ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • Build: Build Status
  • Code: Code Climate Coverage Status
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api/intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team