Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Dusan Vuckovic a61806350e Fixes #5347 - Saved organization selection in ticket create screen is not restored properly. 1 month ago
.dev baaf6ed433 Maintenance: Update dependency cypress to ^13.14.2 2 months ago
.eslint-plugin-zammad a445777cba Maintenance: Fixed eslint warning and code deprecations 2 months ago
.github 2bb18fd316 Maintenance: Fix github actions that invoke docker compose. 2 months ago
.gitlab d73a27d6e0 Maintenance: Update rails from 7.0 to 7.1 1 month ago
app a61806350e Fixes #5347 - Saved organization selection in ticket create screen is not restored properly. 1 month ago
bin d73a27d6e0 Maintenance: Update rails from 7.0 to 7.1 1 month ago
config ad88397e63 Maintenance: Ensure that invalid content type identifier image/jpg can still be used 1 month ago
contrib c099dbae4c Raise SSL apache2 and nginx to intermediate 1 month ago
db d73a27d6e0 Maintenance: Update rails from 7.0 to 7.1 1 month ago
doc 27f5de887b Maintenance: Improve translatable strings to avoid 'we' when referring to the Zammad software itself. 4 months ago
i18n 5a82c35197 Maintenance: Makes attachment matchwords easier to translate 1 month ago
lib 304d47d74b Maintenance: Update dependency rubocop-performance to v1.22.1 1 month ago
log 2a5d4954ab Init version. 12 years ago
public 5a82c35197 Maintenance: Makes attachment matchwords easier to translate 1 month ago
script 0cef3efcf3 Maintenance: Improve docker images 2 months ago
spec a61806350e Fixes #5347 - Saved organization selection in ticket create screen is not restored properly. 1 month ago
test d73a27d6e0 Maintenance: Update rails from 7.0 to 7.1 1 month ago
tmp 9f94aff088 Maintenance: Improved storage of unprocessable / oversized emails. 1 year ago
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 years ago
.buildpacks d5f7505a70 Maintenance: Switch from yarn to pnpm package manager for Node.js. 4 months ago
.dockerignore 4381cf8f70 Maintenance: Ignore .git folder during 'docker build' for smaller image size. 1 year ago
.editorconfig 4b97d9e5d0 Added .editorconfig file 5 years ago
.eslintignore c55d1807e6 Maintenance: Validate GraphQL operation variables in tests. 9 months ago
.eslintrc 97d14a93b3 Initial knowledge base support. 5 years ago
.eslintrc.js 6b3ad783d3 Maintenance: Add eslint rule for symbol description 3 months ago
.gitattributes d361b8d60f Feature: Integrate a built-in code editor for custom webhook payloads. 1 year ago
.gitignore cc6a780b07 Maintenance: Ignore personal initializers. 2 months ago
.gitlab-ci.yml d69a191737 Maintenance: Refactored GitLab CI configuration for better maintainability (phase 2). 2 years ago
.gitleaks.toml 166fe5cfa3 Maintenance: Fix false gitleaks positives 5 months ago
.graphql_code_generator.js 87cc2c92fb Maintenance: Generate mock function for each graphql operation 10 months ago
.graphqlrc.json 147c90ae70 Feature: Mobile - Use GraphQL query for search 2 years ago
.npmrc 78f5507fcc Fixes #5273 - Activating preserve symlinks option fails the build every time. 3 months ago
.overcommit.yml e275d4ee4c Maintenance: Improve stylelint handling in overcommit. 4 months ago
.pkgr.yml d265d57954 Fixes #5269 Several problems with postinstall script's function enforce_redis () 2 months ago
.prettierignore 015a19a67a Desktop view: Add user registration and password reset to the login screen. 10 months ago
.prettierrc.json 011b0b1d08 Maintenance: Improve TailwindCSS class name order. 6 months ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 years ago
.rubocop.yml 706fe83998 Maintenance: Move rubocop support files to the new .dev folder. 6 months ago
.ruby-version da6f38e939 Maintenance: Apply Ruby 3.2.4 security update. 5 months ago
.stylelintrc.json 7f822cb04c Maintenance: Switch stylelint SCSS checks to recommended rules. 2 months ago
.yardopts 722d2c2fc2 Maintenance: Move yard support file to the new .dev folder. 6 months ago
CHANGELOG.md f46943497b Maintenance: Switch version to 6.4. 7 months ago
CODE_OF_CONDUCT.md 22378c14ca Maintenance: Add code of conduct document. 2 years ago
Dockerfile d8b5e65399 Maintenance: Fix docker build warning 1 month ago
Gemfile d73a27d6e0 Maintenance: Update rails from 7.0 to 7.1 1 month ago
Gemfile.lock 54193e2ed1 Maintenance: Update dependency whatsapp_sdk to v0.13.0 1 month ago
LICENSE 720d32e30b Maintenance: Update license to original text to make GitHub recognize it - closes #3398. 3 years ago
LICENSE-3RD-PARTY.txt e3d3463ead Fixes #4616 - Two-factor authentication (2FA): Security Keys 1 year ago
LICENSE-ICONS-3RD-PARTY.json b4c761d8fb Fixes #5010 - WhatsApp Business Channel (second iteration) 8 months ago
Procfile e0f939bacf Maintenance: Rename background worker service in service definition files to work around a packager.io issue. 2 years ago
Procfile.dev 935fc9b976 Fixes: Mobile - Restarting dev server redirects the app to error page. 2 years ago
Procfile.dev-https c8a66fc610 Maintenance: Update dependency localhost to v1.3.0 6 months ago
README.md 5a8f531beb Maintenance: Clean-up and update badges in README.md. 7 months ago
Rakefile e054d6ca79 Maintenance: Update copyright information. 10 months ago
SECURITY.md 05f6aa2eef Maintenance: Add a short security process overview. 4 months ago
VERSION f46943497b Maintenance: Switch version to 6.4. 7 months ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json 64a87b1c67 Fixes #2709, fixes #2666, fixes #2665, fixes #556, fixes #3275 - Refactoring: Implement new translation toolchain based on gettext. 3 years ago
config.ru e054d6ca79 Maintenance: Update copyright information. 10 months ago
package.json df6dddd178 Maintenance: Update dependency typescript to ^5.6.2 1 month ago
pnpm-lock.yaml df6dddd178 Maintenance: Update dependency typescript to ^5.6.2 1 month ago
postcss.config.js 9f6651b632 Maintenance: Add plugin for multiple Tailwind configs. 9 months ago
rake 34c258868d Maintenance: Update Tailwind/Styling packages 1 year ago
tsconfig.base.json 06f44c7f38 Maintenance: Fix silent and no-op type checking. 4 months ago
tsconfig.json 3c6c126a64 Maintenance: Move cypress folder to the new .dev directory. 5 months ago
vite.config.mjs cb97b49623 Fixes #4886 - Checklist follow-up improvements 2 months ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and emails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • Toolchain: docker-release workflow build-docker-image workflow documentation status
  • Download DEB/RPM: binary packages for Zammad stable binary packages for Zammad develop
  • Docker container images: Docker images for Zammad
  • Helm chart for Kubernetes: Zammad Helm chart for Kubernetes
  • License: AGPL license

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

Developer Manual

Developer Manual

REST API

https://docs.zammad.org/en/latest/api/intro.html

Security Policy

For reporting security vulnerabilities, please see SECURITY.md.

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team