Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Mantas Masalskis 9ef701e6d5 Maintenance: Refactored script for background service processing (a.k.a scheduler). 2 years ago
.coffeelint 64a87b1c67 Fixes #2709, fixes #2666, fixes #2665, fixes #556, fixes #3275 - Refactoring: Implement new translation toolchain based on gettext. 3 years ago
.cypress 1e428e67a3 Feature: Mobile - Add a basic editor field 2 years ago
.eslint-plugin-zammad c85e78656f Maintenance: Updated package dependencies. 2 years ago
.github 93361204c2 Maintenance: Switch to Ruby 3.0.4. 2 years ago
.gitlab 9d19ba9cff Maintenance: Fix false positives in shellcheck. 2 years ago
.rubocop 9ef701e6d5 Maintenance: Refactored script for background service processing (a.k.a scheduler). 2 years ago
.storybook e384e1d360 Feat: Mobile - add plus sign for quick tickt creation, and dummy search input 2 years ago
app 9ef701e6d5 Maintenance: Refactored script for background service processing (a.k.a scheduler). 2 years ago
bin 7b48e5e5e1 Feature: Mobile - Added main tool chain for the new tech stack (with vite as the build tool). 2 years ago
config fd444996c4 Fixes #3141 - Multiple LDAP server configurations. 2 years ago
contrib f678083c35 Maintenance: Move searchindex tasks to zammad:searchindex namespace. 2 years ago
db fd444996c4 Fixes #3141 - Multiple LDAP server configurations. 2 years ago
i18n 9ef701e6d5 Maintenance: Refactored script for background service processing (a.k.a scheduler). 2 years ago
lib 9ef701e6d5 Maintenance: Refactored script for background service processing (a.k.a scheduler). 2 years ago
log 2a5d4954ab Init version. 13 years ago
public e384e1d360 Feat: Mobile - add plus sign for quick tickt creation, and dummy search input 2 years ago
script 9ef701e6d5 Maintenance: Refactored script for background service processing (a.k.a scheduler). 2 years ago
spec 9ef701e6d5 Maintenance: Refactored script for background service processing (a.k.a scheduler). 2 years ago
test 9ef701e6d5 Maintenance: Refactored script for background service processing (a.k.a scheduler). 2 years ago
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 years ago
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 years ago
.codeclimate.yml c446bed0da Maintenance: disabled CodeClimate plugins that are actually used in the CI toolchain (brakeman to be added later). 3 years ago
.editorconfig 4b97d9e5d0 Added .editorconfig file 6 years ago
.eslintignore 284926d1de Maintenance: Reimplement form submit throttling. 2 years ago
.eslintrc 97d14a93b3 Initial knowledge base support. 5 years ago
.eslintrc.js 7920b5315c Maintenance: Mobile - Add eslint rule for Enum names 2 years ago
.gitattributes 76e1e247cf Maintenance: Ignore libaries from github linguist. 2 years ago
.gitignore e743ab78f3 Maintenance: Refactored GitLab cache handling and added cache for yarn. 2 years ago
.gitlab-ci.yml e743ab78f3 Maintenance: Refactored GitLab cache handling and added cache for yarn. 2 years ago
.graphql_code_generator.yml 08e9c07f3e Refactoring: Mobile - Improved frontend folder structure. 2 years ago
.overcommit.yml 31a6c36810 Fixes #4095 - Trigger autocomplete when clicking the "Tags" field also without a search term. 2 years ago
.pkgr.yml fb32d57308 Maintenance: Add Debian 11 support to packager.io processes 3 years ago
.prettierrc.json 5c333430ca Maintenance: Updated stylelint to version 14 and added prettier as a better preparation for future steps. 3 years ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 years ago
.rubocop.yml f83fe46c91 Maintenance: Introduce dedicated .rubocop directory (without '.rubocop'-prefixed file names) to make excludes relative to the calling directort (custom development). 4 years ago
.ruby-version 93361204c2 Maintenance: Switch to Ruby 3.0.4. 2 years ago
.stylelintrc.json c85e78656f Maintenance: Updated package dependencies. 2 years ago
.yarnrc e743ab78f3 Maintenance: Refactored GitLab cache handling and added cache for yarn. 2 years ago
CHANGELOG.md f8786f822c Maintenance: Switch version to upcoming 5.2. 3 years ago
CREDITS 8041685508 added some missing Github accounts to credits file 8 years ago
Gemfile 3cd6f245ea Maintenance: Drop obsolete mini_racer gem. 2 years ago
Gemfile.lock 3cd6f245ea Maintenance: Drop obsolete mini_racer gem. 2 years ago
Guardfile 24c3bdfd87 Maintenance: Update copyright header. 3 years ago
LICENSE 720d32e30b Maintenance: Update license to original text to make GitHub recognize it - closes #3398. 4 years ago
LICENSE-3RD-PARTY.txt c80ea0bbc6 - Maintenance: Ticket Macro QUnit test works regardless of upcoming DST changes. 4 years ago
LICENSE-ICONS-3RD-PARTY.json b5fac9a19c Fixes #4091 - Preview of *.ics files in ticket zoom attachments. 2 years ago
Procfile 9ef701e6d5 Maintenance: Refactored script for background service processing (a.k.a scheduler). 2 years ago
Procfile.dev 9ef701e6d5 Maintenance: Refactored script for background service processing (a.k.a scheduler). 2 years ago
README.md 602308801e Maintenance: Fix badges in Readme. 3 years ago
Rakefile 24c3bdfd87 Maintenance: Update copyright header. 3 years ago
VERSION f8786f822c Maintenance: Switch version to upcoming 5.2. 3 years ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json 64a87b1c67 Fixes #2709, fixes #2666, fixes #2665, fixes #556, fixes #3275 - Refactoring: Implement new translation toolchain based on gettext. 3 years ago
config.ru 24c3bdfd87 Maintenance: Update copyright header. 3 years ago
package.json 82064e6956 Maintenance: Bump @vueuse/shared from 8.5.0 to 8.6.0 2 years ago
postcss.config.js 2b9c6937c9 Maintenance: Moved storybook to an own subfolder. 2 years ago
tailwind.config.js e384e1d360 Feat: Mobile - add plus sign for quick tickt creation, and dummy search input 2 years ago
tsconfig.base.json 1e428e67a3 Feature: Mobile - Add a basic editor field 2 years ago
tsconfig.json 1e428e67a3 Feature: Mobile - Add a basic editor field 2 years ago
vite.config.ts 1e428e67a3 Feature: Mobile - Add a basic editor field 2 years ago
yarn.lock 82064e6956 Maintenance: Bump @vueuse/shared from 8.5.0 to 8.6.0 2 years ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • CI: ci
  • Build Docker images: build-docker-compose-images build-docker-image
  • Code: Code Climate
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api/intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team