Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Martin Edenhofer 88e3d9e574 Improved error handling of emails with invalid byte sequence for utf8 encoding. 7 years ago
.github 5a0372cc1f Updated github issue template to ask the issuer how Zammad was installed. 8 years ago
app 88e3d9e574 Improved error handling of emails with invalid byte sequence for utf8 encoding. 7 years ago
bin e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 years ago
config fb8130da18 Added tree selection attribute for object manager. 7 years ago
contrib 8235cd5959 set env vars 7 years ago
db fb8130da18 Added tree selection attribute for object manager. 7 years ago
lib 691b63d011 Improved twitter length calculation. If streaming api is used, fetch parent tweet via REST api. Added initials support as article feature. 7 years ago
log 2a5d4954ab Init version. 13 years ago
public 691b63d011 Improved twitter length calculation. If streaming api is used, fetch parent tweet via REST api. Added initials support as article feature. 7 years ago
script 9220ad1008 Small improvement for logging. 7 years ago
spec 18a9eed038 Added general check for Group access based on agent.ticket permission. 7 years ago
test 88e3d9e574 Improved error handling of emails with invalid byte sequence for utf8 encoding. 7 years ago
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 years ago
vendor 9e00143134 Fixed issue #596 - Gitlab Auth not working. 8 years ago
.codeclimate.yml 7a8559e678 refactored postinstall.sh 8 years ago
.csslintrc 7a8559e678 refactored postinstall.sh 8 years ago
.eslintignore 7a8559e678 refactored postinstall.sh 8 years ago
.eslintrc 7a8559e678 refactored postinstall.sh 8 years ago
.github_changelog_generator 7a8559e678 refactored postinstall.sh 8 years ago
.gitignore 63b0e4fe31 Show incoming images if local content. External images or links with images are still removed. 8 years ago
.gitlab-ci.yml aa37dc02ca Added expire_in to gitlab config. 7 years ago
.pkgr.yml 80a516fc82 - added ports to pkgr.yml 8 years ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 years ago
.rubocop.yml c82622913a Fixed issue #214 - Delete tickets. 7 years ago
.ruby-version ddb8885023 Add ruby version as recommended in the docs. 8 years ago
.travis.yml 4df2325669 fix apache config & beautified travis.yml 8 years ago
CHANGELOG.md 17830fea0c Updated for 1.6.x. 8 years ago
CREDITS 8041685508 added some missing Github accounts to credits file 8 years ago
Gemfile de925979b7 Updated to tails 4.2.8. 7 years ago
Gemfile.lock e76422952c Avoid "RuntimeError: can't modify frozen Time". 7 years ago
Guardfile 6e2a507353 Applied rubocop. 9 years ago
LICENSE e7ca5cbbaf Updated doc. 8 years ago
LICENSE-3RD-PARTY.txt e04f9ee74d Cleanup. 8 years ago
LICENSE-ICONS-3RD-PARTY.json 6ce85513f9 Icons: add missing license information 8 years ago
Procfile 80a516fc82 - added ports to pkgr.yml 8 years ago
Procfile.frontend 29531460f6 Procfile.frontend 8 years ago
README.md 95d0b5bc7b changed readme 7 years ago
Rakefile 57d0b22e09 removed metric_fu 12 years ago
VERSION 17830fea0c Updated for 1.6.x. 8 years ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json df61622e3e Next coffeelint level. 9 years ago
config.ru 438bd42b8d Set config after env ins running to use an existing config namespace. 9 years ago
gulpfile.js 2b47677fea make checkboxes and radios focusable 9 years ago
package.json 180d3c31c4 update more icons, also ticket zoom edit controls 9 years ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under the GNU AFFERO General Public License (AGPL) and tested on Linux, Solaris, AIX, FreeBSD, OpenBSD and Mac OS 10.x. Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • Build: Build Status
  • Code: Code Climate Coverage Status
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api-intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team