Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Martin Gruner 5ce0a49d32 Feature: Mobile - Add missing OverviewPolicy. 2 years ago
.coffeelint 64a87b1c67 Fixes #2709, fixes #2666, fixes #2665, fixes #556, fixes #3275 - Refactoring: Implement new translation toolchain based on gettext. 3 years ago
.cypress 1e428e67a3 Feature: Mobile - Add a basic editor field 2 years ago
.eslint-plugin-zammad 8d1c5b6a34 Maintenance: Update dependency eslint-plugin-eslint-plugin to v5 2 years ago
.github 220c29057e Maintenance: Port Package minitest to RSpec. 2 years ago
.gitlab c40af71e8a Maintenance: Port otrs_import_test.rb to rspec. 2 years ago
.rubocop c40af71e8a Maintenance: Port otrs_import_test.rb to rspec. 2 years ago
.storybook 3108f7d2f3 Feature: Mobile - Add Dialog handling 2 years ago
app 5ce0a49d32 Feature: Mobile - Add missing OverviewPolicy. 2 years ago
bin 7b48e5e5e1 Feature: Mobile - Added main tool chain for the new tech stack (with vite as the build tool). 2 years ago
config 139379ea8b Maintenance: Update dependency rails to v6.1.6.1 2 years ago
contrib e0f939bacf Maintenance: Rename background worker service in service definition files to work around a packager.io issue. 2 years ago
db f0698e99b9 Fixes #3829 - User avatars are missing if authentication is done via Google. 2 years ago
i18n 5247aa8d86 Feature: Mobile - Improved ticket overview handling. 2 years ago
lib 3413c28933 Fixes #4134 - Elasticsearch forgets results from attachments over time. 2 years ago
log 2a5d4954ab Init version. 13 years ago
public e1ccab7240 Feature: Mobile - Add custom autocomplete form field 2 years ago
script e4b3399ebc Maintenance: Simplify GitHub sync script and include renovate branch exception. 2 years ago
spec 5ce0a49d32 Feature: Mobile - Add missing OverviewPolicy. 2 years ago
test c40af71e8a Maintenance: Port otrs_import_test.rb to rspec. 2 years ago
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 years ago
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 years ago
.codeclimate.yml c446bed0da Maintenance: disabled CodeClimate plugins that are actually used in the CI toolchain (brakeman to be added later). 3 years ago
.editorconfig 4b97d9e5d0 Added .editorconfig file 6 years ago
.eslintignore 284926d1de Maintenance: Reimplement form submit throttling. 2 years ago
.eslintrc 97d14a93b3 Initial knowledge base support. 5 years ago
.eslintrc.js a156876516 Feature: Mobile - Add Notifications page 2 years ago
.gitattributes 8df11ef924 Fixes #4012 - Textarea size should not increase in ticket zoom sidebar. 2 years ago
.gitignore e743ab78f3 Maintenance: Refactored GitLab cache handling and added cache for yarn. 2 years ago
.gitlab-ci.yml d69a191737 Maintenance: Refactored GitLab CI configuration for better maintainability (phase 2). 2 years ago
.graphql_code_generator.yml 08e9c07f3e Refactoring: Mobile - Improved frontend folder structure. 2 years ago
.overcommit.sh 8454dd58c1 Maintenance: Improve overcommit to run multiple custom commands. 2 years ago
.overcommit.yml 8454dd58c1 Maintenance: Improve overcommit to run multiple custom commands. 2 years ago
.pkgr.yml d38f6314a9 Maintenance: Disable Ubuntu 22.04 until dependencies are met 2 years ago
.prettierrc.json 5c333430ca Maintenance: Updated stylelint to version 14 and added prettier as a better preparation for future steps. 3 years ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 years ago
.rubocop.yml f83fe46c91 Maintenance: Introduce dedicated .rubocop directory (without '.rubocop'-prefixed file names) to make excludes relative to the calling directort (custom development). 4 years ago
.ruby-version 93361204c2 Maintenance: Switch to Ruby 3.0.4. 2 years ago
.stylelintrc.json c85e78656f Maintenance: Updated package dependencies. 2 years ago
.yarnrc e743ab78f3 Maintenance: Refactored GitLab cache handling and added cache for yarn. 2 years ago
CHANGELOG.md 799bf39b1b Maintenance: Switch version. 2 years ago
Gemfile 60a53eca4b Maintenance: Improve custom gemfile loading to support multiple gem files. 2 years ago
Gemfile.lock bc8608beab Maintenance: Update dependency rubocop-performance to v1.14.3 2 years ago
LICENSE 720d32e30b Maintenance: Update license to original text to make GitHub recognize it - closes #3398. 4 years ago
LICENSE-3RD-PARTY.txt 8df11ef924 Fixes #4012 - Textarea size should not increase in ticket zoom sidebar. 2 years ago
LICENSE-ICONS-3RD-PARTY.json b5fac9a19c Fixes #4091 - Preview of *.ics files in ticket zoom attachments. 2 years ago
Procfile e0f939bacf Maintenance: Rename background worker service in service definition files to work around a packager.io issue. 2 years ago
Procfile.dev e0f939bacf Maintenance: Rename background worker service in service definition files to work around a packager.io issue. 2 years ago
README.md c8454fb18f Fixes #4142 - Security policy is missing. 2 years ago
Rakefile 24c3bdfd87 Maintenance: Update copyright header. 3 years ago
SECURITY.md c8454fb18f Fixes #4142 - Security policy is missing. 2 years ago
VERSION 799bf39b1b Maintenance: Switch version. 2 years ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json 64a87b1c67 Fixes #2709, fixes #2666, fixes #2665, fixes #556, fixes #3275 - Refactoring: Implement new translation toolchain based on gettext. 3 years ago
config.ru 24c3bdfd87 Maintenance: Update copyright header. 3 years ago
package.json 628ebf941e Maintenance: Update dependency stylelint-config-standard-scss to v5 2 years ago
postcss.config.js 2b9c6937c9 Maintenance: Moved storybook to an own subfolder. 2 years ago
tailwind.config.js d4dac912fc Maintenance: Mobile - Remove headlessui in favor of our own Dialog implementation 2 years ago
tsconfig.base.json 4ebd9f31ce Maintenance: Mobile - Added selenium and frontent integration tests for the login. 2 years ago
tsconfig.json f472210451 Maintenance: Update Vite packages to v3 (major) 2 years ago
vite.config.ts f472210451 Maintenance: Update Vite packages to v3 (major) 2 years ago
yarn.lock 628ebf941e Maintenance: Update dependency stylelint-config-standard-scss to v5 2 years ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • CI: ci
  • Build Docker images: build-docker-compose-images build-docker-image
  • Code: Code Climate
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api/intro.html

Security Policy

For reporting security vulnerabilities, please see SECURITY.md.

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team