Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Florian Liebe 5074f76f37 Maintenance: Enable RSpec/AlignLeftLetBrace cop 2 years ago
.coffeelint 64a87b1c67 Fixes #2709, fixes #2666, fixes #2665, fixes #556, fixes #3275 - Refactoring: Implement new translation toolchain based on gettext. 3 years ago
.cypress 1e428e67a3 Feature: Mobile - Add a basic editor field 2 years ago
.eslint-plugin-zammad aeb762755a Maintenance: Update package dependencies. 2 years ago
.github 93361204c2 Maintenance: Switch to Ruby 3.0.4. 2 years ago
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.storybook 4ebd9f31ce Maintenance: Mobile - Added selenium and frontent integration tests for the login. 2 years ago
app 4ebd9f31ce Maintenance: Mobile - Added selenium and frontent integration tests for the login. 2 years ago
bin 7b48e5e5e1 Feature: Mobile - Added main tool chain for the new tech stack (with vite as the build tool). 2 years ago
config 731a350a19 Maintenance: Translations update from translations.zammad.org. 2 years ago
contrib e0f939bacf Maintenance: Rename background worker service in service definition files to work around a packager.io issue. 2 years ago
db c0c3da9d26 Fixes #4126 - Upgrade to Zammad 5.2 not possible (undefined method `view' for nil:NilClass). 2 years ago
i18n e13a70a3b8 Maintenance: Translations update from translations.zammad.org. 2 years ago
lib 84288c664e Fixes #4135 - Zendesk import ignores active flag for user during the import. 2 years ago
log 2a5d4954ab Init version. 13 years ago
public 134b419fd7 Fixes #4124 - OS detection crashes if OS name cannot be parsed 2 years ago
script aaa501819b Maintenance: Fix shellcheck error. 2 years ago
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test 2ce686bab3 Fixes #4128 - Zendesk import for users and organizations works not correctly when custom fields are created with a sanitized name. 2 years ago
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 years ago
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 years ago
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LICENSE-ICONS-3RD-PARTY.json b5fac9a19c Fixes #4091 - Preview of *.ics files in ticket zoom attachments. 2 years ago
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coffeelint.json 64a87b1c67 Fixes #2709, fixes #2666, fixes #2665, fixes #556, fixes #3275 - Refactoring: Implement new translation toolchain based on gettext. 3 years ago
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tailwind.config.js e384e1d360 Feat: Mobile - add plus sign for quick tickt creation, and dummy search input 2 years ago
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README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • CI: ci
  • Build Docker images: build-docker-compose-images build-docker-image
  • Code: Code Climate
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api/intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team