Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Zammad Renovate Bot 33cbfa9dac Maintenance: Update Tiptap packages 10 months ago
.coffeelint 4b3d5eb113 Fixes #2185 - Make conditions AND/OR and thus enable several conditions of same type. 2 years ago
.cypress fcd4e3987b Maintenance: Stabilize field datetime visual regression tests. 10 months ago
.eslint-plugin-zammad bdf77fa95c Maintenance: Update Eslint packages 11 months ago
.github 59b5334e46 Maintenance: Improve gem installation configuration. 10 months ago
.gitlab bde8b8da3b Maintenance: #478: Verify vite bundle size 10 months ago
.rubocop b08d6c91a6 Maintenance: Update dependency rubocop to v1.63.0 11 months ago
.yard 9f1b57ab1b Maintenance: Fixes Yard documentation generation 1 year ago
app 3f61aa61e1 Maintenance: Drop Daisy UI library 10 months ago
bin e054d6ca79 Maintenance: Update copyright information. 1 year ago
config 8ad0fd4087 Feature: Desktop view - Implement Two-factor Authentication personal setting. 10 months ago
contrib 59b5334e46 Maintenance: Improve gem installation configuration. 10 months ago
db 8ad0fd4087 Feature: Desktop view - Implement Two-factor Authentication personal setting. 10 months ago
doc c8a66fc610 Maintenance: Update dependency localhost to v1.3.0 11 months ago
i18n 4c98b08130 Maintenance: Improve Two-Factor disabled methods handling. 10 months ago
lib 4c98b08130 Maintenance: Improve Two-Factor disabled methods handling. 10 months ago
log 2a5d4954ab Init version. 13 years ago
public 8ad0fd4087 Feature: Desktop view - Implement Two-factor Authentication personal setting. 10 months ago
script c3f9a5c9fd Follow-up: 5a8f531bebd540eeca78d5d4fefb74ff24a58f40 - fix cleanup.sh. 11 months ago
spec 92f2d3a4a6 Fixes #5145 - Public Knowledge Base Bread crumbs unexpectly translated 10 months ago
test 67061df59d Maintenance: Update IP address in blocked-by-country test 10 months ago
tmp 9f94aff088 Maintenance: Improved storage of unprocessable / oversized emails. 1 year ago
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 years ago
.dockerignore 4381cf8f70 Maintenance: Ignore .git folder during 'docker build' for smaller image size. 2 years ago
.editorconfig 4b97d9e5d0 Added .editorconfig file 6 years ago
.eslintignore c55d1807e6 Maintenance: Validate GraphQL operation variables in tests. 1 year ago
.eslintrc 97d14a93b3 Initial knowledge base support. 5 years ago
.eslintrc.js 818035e30d Maintenance: Lint Rule: A11y with recommended settings 10 months ago
.gitattributes d361b8d60f Feature: Integrate a built-in code editor for custom webhook payloads. 1 year ago
.gitignore 58ec7e9f25 Fixes: #5022 - Zammad should not write to the var/ folder 11 months ago
.gitlab-ci.yml d69a191737 Maintenance: Refactored GitLab CI configuration for better maintainability (phase 2). 2 years ago
.gitleaks.toml a0f712a27a Maintenance: Fix gitleaks false positive. 1 year ago
.graphql_code_generator.js 87cc2c92fb Maintenance: Generate mock function for each graphql operation 1 year ago
.graphqlrc.json 147c90ae70 Feature: Mobile - Use GraphQL query for search 2 years ago
.overcommit.sh 2a082f4d7e Maintenance: Improve source strings by using ellipsis rather than ... 1 year ago
.overcommit.yml b8fd2ad273 Maintenance: Invoke rubocop within bundler context. 11 months ago
.pkgr.yml deb2c4e32c Maintenance: Switch to newer heroku buildpack. 11 months ago
.prettierignore 015a19a67a Desktop view: Add user registration and password reset to the login screen. 1 year ago
.prettierrc.json 011b0b1d08 Maintenance: Improve TailwindCSS class name order. 10 months ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 years ago
.rubocop.yml f83fe46c91 Maintenance: Introduce dedicated .rubocop directory (without '.rubocop'-prefixed file names) to make excludes relative to the calling directort (custom development). 4 years ago
.ruby-version c94444d847 Maintenance: Switch to Ruby 3.2.3 1 year ago
.stylelintrc.json 85d1379fe1 Maintenance: Prepare for desktop app 1 year ago
.yardopts 9f1b57ab1b Maintenance: Fixes Yard documentation generation 1 year ago
.yarnrc e743ab78f3 Maintenance: Refactored GitLab cache handling and added cache for yarn. 2 years ago
CHANGELOG.md f46943497b Maintenance: Switch version to 6.4. 11 months ago
CODE_OF_CONDUCT.md 22378c14ca Maintenance: Add code of conduct document. 2 years ago
Dockerfile c94444d847 Maintenance: Switch to Ruby 3.2.3 1 year ago
Gemfile c4fedde979 Added System Report feature v1. 10 months ago
Gemfile.lock 106415fc4f Maintenance: Update dependency aws-sdk-s3 to v1.149.1 10 months ago
LICENSE 720d32e30b Maintenance: Update license to original text to make GitHub recognize it - closes #3398. 4 years ago
LICENSE-3RD-PARTY.txt e3d3463ead Fixes #4616 - Two-factor authentication (2FA): Security Keys 1 year ago
LICENSE-ICONS-3RD-PARTY.json b4c761d8fb Fixes #5010 - WhatsApp Business Channel (second iteration) 1 year ago
Procfile e0f939bacf Maintenance: Rename background worker service in service definition files to work around a packager.io issue. 2 years ago
Procfile.dev 935fc9b976 Fixes: Mobile - Restarting dev server redirects the app to error page. 2 years ago
Procfile.dev-https c8a66fc610 Maintenance: Update dependency localhost to v1.3.0 11 months ago
README.md 5a8f531beb Maintenance: Clean-up and update badges in README.md. 11 months ago
Rakefile e054d6ca79 Maintenance: Update copyright information. 1 year ago
SECURITY.md ae6455fe14 Maintenance: Update for Zammad 6.4.0. 10 months ago
VERSION f46943497b Maintenance: Switch version to 6.4. 11 months ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json 64a87b1c67 Fixes #2709, fixes #2666, fixes #2665, fixes #556, fixes #3275 - Refactoring: Implement new translation toolchain based on gettext. 3 years ago
config.ru e054d6ca79 Maintenance: Update copyright information. 1 year ago
package.json 33cbfa9dac Maintenance: Update Tiptap packages 10 months ago
postcss.config.js 9f6651b632 Maintenance: Add plugin for multiple Tailwind configs. 1 year ago
rake 34c258868d Maintenance: Update Tailwind/Styling packages 2 years ago
tsconfig.base.json 85d1379fe1 Maintenance: Prepare for desktop app 1 year ago
tsconfig.json 99f28af55c Maintenance: Remove stories 1 year ago
vite.config.mjs 74ea8444a9 Maintenance: Add preserve symlinks to support package linking in development environments. 10 months ago
yarn.lock 33cbfa9dac Maintenance: Update Tiptap packages 10 months ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and emails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • Toolchain: docker-release workflow build-docker-image workflow documentation status
  • Download DEB/RPM: binary packages for Zammad stable binary packages for Zammad develop
  • Docker container images: Docker images for Zammad
  • Helm chart for Kubernetes: Zammad Helm chart for Kubernetes
  • License: AGPL license

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

Developer Manual

Developer Manual

REST API

https://docs.zammad.org/en/latest/api/intro.html

Security Policy

For reporting security vulnerabilities, please see SECURITY.md.

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team