Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Vladimir Sheremet 2ad3911e0d Fixes: Mobile - Improve new line handling for HTML output in the editor 2 years ago
.coffeelint 4b3d5eb113 Fixes #2185 - Make conditions AND/OR and thus enable several conditions of same type. 2 years ago
.cypress 886cba2383 Maintenance: Update dependency cypress to ^12.7.0 2 years ago
.eslint-plugin-zammad 32b58b6a8e Maintenance: Update dependency eslint to ^8.35.0 2 years ago
.github b3c45f578f Maintenance: Ported test/integration/object_manager_test.rb 2 years ago
.gitlab 94ba1e6325 Maintenance: Exclude migration tests for cherry pick branches. 2 years ago
.rubocop d3f122dd0f Maintenance: Remove websocket spool messages to new client connection. 2 years ago
app 2ad3911e0d Fixes: Mobile - Improve new line handling for HTML output in the editor 2 years ago
bin 402ddee664 Maintenance: Update copyright information. 2 years ago
config b0bd467fa9 Maintenance: Improve handling and translatability of custom Rails model error messages. 2 years ago
contrib d873b2a04b Feature: Mobile - Add action cable support with reverse proxies. 2 years ago
db d3f122dd0f Maintenance: Remove websocket spool messages to new client connection. 2 years ago
doc 160ae1d7e1 Feature: Mobile - Add forward article action 2 years ago
i18n bcea18ad96 Fixes #4525 - Can't skip wizard any more with sendmail when error message occurs. 2 years ago
lib d3f122dd0f Maintenance: Remove websocket spool messages to new client connection. 2 years ago
log 2a5d4954ab Init version. 13 years ago
public b81059f7e0 Maintenance: Enforce ordering in generated chat assets. 2 years ago
script 5a9cdd48a6 Maintenance: Port test for incorrect dirty state after object attribute creation. 2 years ago
spec 2ad3911e0d Fixes: Mobile - Improve new line handling for HTML output in the editor 2 years ago
test 3e830937b0 Maintenance: Port ticket_csv_import_test.rb to rspec. 2 years ago
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 years ago
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 years ago
.codeclimate.yml c446bed0da Maintenance: disabled CodeClimate plugins that are actually used in the CI toolchain (brakeman to be added later). 3 years ago
.dockerignore 4381cf8f70 Maintenance: Ignore .git folder during 'docker build' for smaller image size. 2 years ago
.editorconfig 4b97d9e5d0 Added .editorconfig file 6 years ago
.eslintignore 169e05bd5f Maintenance: Mobile - Use Histoire 2 years ago
.eslintrc 97d14a93b3 Initial knowledge base support. 5 years ago
.eslintrc.js 7fcee65e10 Feature: Mobile - Add submitting for new article dialog 2 years ago
.gitattributes 39442899a9 Feature: Mobile - General mobile detection and continue to desktop functionality. 2 years ago
.gitignore 81ab929739 Feature: Mobile - Add manifest to install as PWA 2 years ago
.gitlab-ci.yml d69a191737 Maintenance: Refactored GitLab CI configuration for better maintainability (phase 2). 2 years ago
.gitleaks.toml d9c8aa1dc1 Maintenance: Add detection of secrets in the codebase. 2 years ago
.graphql_code_generator.yml 18a98c40db Feature: Mobile - Implement ticket create mutation. 2 years ago
.graphqlrc.json 147c90ae70 Feature: Mobile - Use GraphQL query for search 2 years ago
.overcommit.sh fb34e2af55 Maintenance: Reorganize Zammad Rails generators. 2 years ago
.overcommit.yml 8454dd58c1 Maintenance: Improve overcommit to run multiple custom commands. 2 years ago
.pkgr.yml fabd11cad6 Maintenance: Add support for building SLES 15 packages. 2 years ago
.prettierignore 31c2c31ed3 Feature: Mobile - Updating ticket attributes. 2 years ago
.prettierrc.json 5c333430ca Maintenance: Updated stylelint to version 14 and added prettier as a better preparation for future steps. 3 years ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 years ago
.rubocop.yml f83fe46c91 Maintenance: Introduce dedicated .rubocop directory (without '.rubocop'-prefixed file names) to make excludes relative to the calling directort (custom development). 4 years ago
.ruby-version 3505024b29 Maintenance: Switch to Ruby 3.1.3 2 years ago
.stylelintrc.json c85e78656f Maintenance: Updated package dependencies. 2 years ago
.yarnrc e743ab78f3 Maintenance: Refactored GitLab cache handling and added cache for yarn. 2 years ago
CHANGELOG.md 4edbee4e9a Updated for Zammad 5.5.0. 2 years ago
CODE_OF_CONDUCT.md 22378c14ca Maintenance: Add code of conduct document. 2 years ago
Dockerfile 3505024b29 Maintenance: Switch to Ruby 3.1.3 2 years ago
Gemfile fa536e274c Revert "Maintenance: Downgrade the mysql2 gem to the previous v0.5.4 to see if this fixes segfaults in CI." 2 years ago
Gemfile.lock 74c76bf0be Maintenance: Update dependency rubocop-graphql to v1.0.1 2 years ago
LICENSE 720d32e30b Maintenance: Update license to original text to make GitHub recognize it - closes #3398. 4 years ago
LICENSE-3RD-PARTY.txt 39442899a9 Feature: Mobile - General mobile detection and continue to desktop functionality. 2 years ago
LICENSE-ICONS-3RD-PARTY.json 4b3d5eb113 Fixes #2185 - Make conditions AND/OR and thus enable several conditions of same type. 2 years ago
Procfile e0f939bacf Maintenance: Rename background worker service in service definition files to work around a packager.io issue. 2 years ago
Procfile.dev 935fc9b976 Fixes: Mobile - Restarting dev server redirects the app to error page. 2 years ago
Procfile.dev-https 81ab929739 Feature: Mobile - Add manifest to install as PWA 2 years ago
README.md 29f454f66d Maintenance: Fix outdated badges in Readme.md. 2 years ago
Rakefile 9dfc232536 Maintenance: Update copyright information. 2 years ago
SECURITY.md 4edbee4e9a Updated for Zammad 5.5.0. 2 years ago
VERSION 4edbee4e9a Updated for Zammad 5.5.0. 2 years ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json 64a87b1c67 Fixes #2709, fixes #2666, fixes #2665, fixes #556, fixes #3275 - Refactoring: Implement new translation toolchain based on gettext. 3 years ago
config.ru 9dfc232536 Maintenance: Update copyright information. 2 years ago
histoire.config.ts 402ddee664 Maintenance: Update copyright information. 2 years ago
package.json 1e1af933d4 Fixes: Mobile - Add actual line breaks on "Enter" 2 years ago
postcss.config.js 402ddee664 Maintenance: Update copyright information. 2 years ago
rake 34c258868d Maintenance: Update Tailwind/Styling packages 2 years ago
tailwind.config.js 3fde07900c Feature: Mobile - align usage of common ticket indicator. 2 years ago
tsconfig.base.json 81ab929739 Feature: Mobile - Add manifest to install as PWA 2 years ago
tsconfig.json 2ad3911e0d Fixes: Mobile - Improve new line handling for HTML output in the editor 2 years ago
vite.config.mjs 2ea5ac3927 Feature: Mobile - Add redirects from desktop routes to mobile ones 2 years ago
yarn.lock eef37d66f6 Maintenance: Update Vue packages 2 years ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • Toolchain: docker-release build-docker-image Code Climate Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

Developer Manual

Developer Manual

REST API

https://docs.zammad.org/en/latest/api/intro.html

Security Policy

For reporting security vulnerabilities, please see SECURITY.md.

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team