Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Martin Edenhofer 27dfeacf1d Fixed calendar test with timezones. 6 years ago
.github 6a288edc3f changed issue template 7 years ago
app 75230c3db3 Fixed issue #2327 - Websocket messages are not working correctly via Ajax long polling (e. g. multiple browser tabs can get opened with one session). 6 years ago
bin 6718d2eb7c Invited spring to the party 🎉 Taking development speed to the next level 🚀- Enable via ENV 'ENABLE_SPRING'. 6 years ago
config a97e261ac7 Improved monitoring controller with amount_check (e. g. monitoring will alert about unusual amount of ticket creation). 6 years ago
contrib 22b2f44ba0 Initial SMS integration for trigger notifications and additional channel. Thanks to sys4 AG! 6 years ago
db a2c52538be Enabled Placetel integration. Added user info via Placetel API lookup (optional). 6 years ago
lib 75230c3db3 Fixed issue #2327 - Websocket messages are not working correctly via Ajax long polling (e. g. multiple browser tabs can get opened with one session). 6 years ago
log 2a5d4954ab Init version. 13 years ago
public 41ef5fa789 Follow up for issue #2324 - improved comments and test - Improved error handling of invalid tag for text modules and add current time format (to not use 2018-10-31T08:02:21.917Z format). 6 years ago
script a960cdf422 Fixed issue #2042 - incorrect notification when closing a tab after setting up an object (fixes #2042) 6 years ago
spec 27dfeacf1d Fixed calendar test with timezones. 6 years ago
test a97e261ac7 Improved monitoring controller with amount_check (e. g. monitoring will alert about unusual amount of ticket creation). 6 years ago
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 years ago
vendor 336ac67898 Closes #1465 7 years ago
.codeclimate.yml 7a8559e678 refactored postinstall.sh 8 years ago
.csslintrc 7a8559e678 refactored postinstall.sh 8 years ago
.eslintignore 7a8559e678 refactored postinstall.sh 8 years ago
.eslintrc 7a8559e678 refactored postinstall.sh 8 years ago
.github_changelog_generator 492f6f994c Updated lables. 6 years ago
.gitignore a6d554cfb3 Organize gitignore 6 years ago
.gitlab-ci.yml 7972ec9b6c Added twilio test jobs. 6 years ago
.pkgr.yml 45854246da some rework on database config, packager.io & cleanup scripts 6 years ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 years ago
.rubocop.yml 9af50f2a4e Updated rubocop to latest version (0.59.2) and applied required changes. 6 years ago
.rubocop_todo.yml 9af50f2a4e Updated rubocop to latest version (0.59.2) and applied required changes. 6 years ago
.ruby-version 822db47014 Upgrade to rails 5.1.5 and ruby 2.4.2. 7 years ago
.travis.yml fbc167944c Update .travis.yml 6 years ago
CHANGELOG.md 004d3c1cbb Updated for 2.8.0. 6 years ago
CREDITS 8041685508 added some missing Github accounts to credits file 8 years ago
Gemfile 8b554e9d66 Use zammad-deps github repos for custom-patched dependencies 6 years ago
Gemfile.lock d53a848331 Updated loofah gem (CVE-2018-16468). 6 years ago
Guardfile 6e2a507353 Applied rubocop. 9 years ago
LICENSE e7ca5cbbaf Updated doc. 8 years ago
LICENSE-3RD-PARTY.txt e04f9ee74d Cleanup. 8 years ago
LICENSE-ICONS-3RD-PARTY.json 6ce85513f9 Icons: add missing license information 8 years ago
Procfile 80a516fc82 - added ports to pkgr.yml 8 years ago
Procfile.frontend 807a1d88ef Update Procfile.frontend because it was buggy 7 years ago
README.md 4c38d7a719 Improved checks on 'Follow Up Possible' on frontend/backend API if set in user group 7 years ago
Rakefile 7c3a289103 Add bootstrapping rake tasks (bs:init & bs:reset) 6 years ago
VERSION 004d3c1cbb Updated for 2.8.0. 6 years ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json df61622e3e Next coffeelint level. 9 years ago
config.ru 438bd42b8d Set config after env ins running to use an existing config namespace. 9 years ago
gulpfile.js c74e0dac46 forward icon, adjust ticket action icons height 7 years ago
package.json 180d3c31c4 update more icons, also ticket zoom edit controls 9 years ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under the GNU AFFERO General Public License (AGPL).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • Build: Build Status
  • Code: Code Climate Coverage Status
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api-intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team