 Dusan Vuckovic
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40f32aa102
Fixes #5308 - Ticket creation with Send Email turns into Net::SMTPSyntaxError if customer has no email address.
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1 month ago |
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Florian Liebe
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e54fd4a36a
Fixes #5010 - WhatsApp-Business Channel (third iteration).
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8 months ago |
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Dusan Vuckovic
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b4c761d8fb
Fixes #5010 - WhatsApp Business Channel (second iteration)
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9 months ago |
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Dominik Klein
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e054d6ca79
Maintenance: Update copyright information.
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11 months ago |
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Mantas Masalskis
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63e0778489
Maintenance: Improve Mentions error messages and error handling
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1 year ago |
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Dominik Klein
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4b25d558db
Maintenance: Add the possibility to skip the initial contact import from freshdesk and other general import improvements.
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1 year ago |
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Florian Liebe
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99c1694015
Fixes #1103 - 'time_unit' attribute is not propagated over ticket articles API.
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1 year ago |
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Rolf Schmidt
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fc47594188
Fixes #4596 - Articles are not indexed properly.
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1 year ago |
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Tobias Schäfer
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3dfebda705
Fixes: Mobile - IsModelObject concern handling and usage.
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1 year ago |
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Martin Gruner
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a69fc3a451
Maintenance: Force usage of 'reorder' instead of 'order'.
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1 year ago |
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Martin Gruner
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328cafa55a
Feature: Mobile - Improve handling of article author information.
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1 year ago |
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Florian Liebe
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9dfc232536
Maintenance: Update copyright information.
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1 year ago |
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Mantas Masalskis
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0b2bdd62ba
Maintenance: Mentions permissions handling enhancements
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1 year ago |
|
renovatebot
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42c3977f1e
Maintenance: Update dependency rubocop-rails to v2.17.3
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2 years ago |
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Martin Gruner
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9495b14c62
Feature: Mobile - Improve subscription handling for article updates.
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2 years ago |
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Rolf Schmidt
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ae2c5244fb
Performance: Cache html sanitizer for article assets which slows down ticket show (#2706).
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2 years ago |
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Florian Liebe
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a431fff819
Fixes #3991 - Triggers are not executed if article contains a mention and variable `article.body_as_html` is used.
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2 years ago |
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Rolf Schmidt
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534efbb5fe
Maintenance: Drop Store.add and use rails way creation instead.
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2 years ago |
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Martin Gruner
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24c3bdfd87
Maintenance: Update copyright header.
|
2 years ago |
|
Rolf Schmidt
|
2d6d15f9be
Fixes #3514 - csv import example file download (organizations) is empty.
|
3 years ago |
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Mantas Masalskis
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0668e17d18
Fixes #1653 - Default value not set for attributes of type input, select,...
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3 years ago |
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Thorsten Eckel
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916bb77066
Maintenance: Activated rubocop Layout/SpaceInsideParens.
|
3 years ago |
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Martin Gruner
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5df98684da
Maintenance: Update copyright information and add a new rubocop cop to watch over it.
|
3 years ago |
|
Martin Gruner
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fdbf501be0
Maintenance: Refactor the remaining observers to concerns and drop the rails-observers dependency.
|
3 years ago |
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Mantas Masalskis
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041bf51b52
Maintenance: Rubocop enforces %r{} regular expression style
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3 years ago |
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Rolf Schmidt
|
ae4c601d1c
Fixes #3489 - mention in email body breaks email parsing.
|
3 years ago |
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Rolf Schmidt
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2354b5f53f
Fixes #208 - Notify / Mention other agents / Subscribe to Tickets.
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3 years ago |
|
Thorsten Eckel
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cb2286fae4
Refactoring: Migrate Rails Observers to Concerns.
|
3 years ago |
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Mantas Masalskis
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1aa4e68c6c
Refactoring: SLA and Escalation logic. Fixes #3410, fixes #3140, fixes #2579.
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3 years ago |
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Rolf Schmidt
|
164bf0068b
Fixes #2620 - Deleting articles with accounted time to not affect accounted time.
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4 years ago |
|
Thorsten Eckel
|
623b17be6b
Maintenance: Updated rubocop(-* gems) to latest version (0.92.0).
|
4 years ago |
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Mantas Masalskis
|
52a44abc2d
Fixes #2672 - Changing article visibility will not update ticket view for customers
|
4 years ago |
|
Rolf Schmidt
|
fe5a9cfcc1
Fixes #2107 - Too large article body fails imports.
|
4 years ago |
|
Thorsten Eckel
|
2ffca390a9
Fixes #1961 - S/MIME integration.
|
4 years ago |
|
Thorsten Eckel
|
163dbc4e9e
Updated rubocop(-* gems) to latest version (0.83.0).
|
4 years ago |
|
Mantas Masalskis
|
880f1d5e3a
Fixes #2644 - Including Knowledge Base Answers into Ticket Articles doesn't attach Attachments
|
4 years ago |
|
Ryan Lue
|
becbdb1baa
Refactoring: Replaced home-rolled authorization logic in Controllers with Pundit.
|
4 years ago |
|
Olivier Sallou
|
69600b0b7c
Fix typos in Unprocessable Entity error message
|
5 years ago |
|
Thorsten Eckel
|
d354dee74c
Refactoring: Move Ruby class definitions to dedicated files to improve orientation and expressiveness.
|
5 years ago |
|
Thorsten Eckel
|
1c63e96675
Bumps [rubocop-performance](https://github.com/rubocop-hq/rubocop-performance) from 1.1.0 to 1.4.1.
|
5 years ago |
|
Thorsten Eckel
|
5745fa46bd
Bumps [rails](https://github.com/rails/rails) from 5.1.7 to 5.2.3.
|
5 years ago |
|
Martin Edenhofer
|
ffd7ae99b1
Fixes issue #2530 - Not used SQL index with PostgreSQL in certain cases on very large setups.
|
5 years ago |
|
Thorsten Eckel
|
444e48e377
Fixed issues #1259 and #1598 by adding ObjectManager::Attribute validations.
|
5 years ago |
|
Billy Zhou
|
f080a144e0
Fixed #2483 - #{article.body_as_html} now includes attachments (e.g. PDFs). Fixes #2487 - Forwarding: Attachment is missing if original HTML Mail contains an image.
|
5 years ago |
|
Martin Edenhofer
|
5dedd6ecfc
Implemented preview feature as default feature.
|
5 years ago |
|
Billy Zhou
|
487f36a5a5
Fixed #2399 - Attached images are broken on trigger reply with #{article.body_as_html}
|
5 years ago |
|
Ryan Lue
|
46615333f9
Refactoring: Eliminate explicit coupling of classes in ChecksImport concern
|
5 years ago |
|
Thorsten Eckel
|
e8a57517f4
Updated rubocop - applied custom Layout/AlignHash style.
|
6 years ago |
|
Martin Edenhofer
|
22b2f44ba0
Initial SMS integration for trigger notifications and additional channel. Thanks to sys4 AG!
|
6 years ago |
|
Thorsten Eckel
|
9af50f2a4e
Updated rubocop to latest version (0.59.2) and applied required changes.
|
6 years ago |
