 Jens Pfeifer
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953d902a74
Refactoring: Migrated TicketOnlineNotificationSeenJob from Delayed::Job to Active Job.
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5 years ago |
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Thorsten Eckel
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e8a57517f4
Updated rubocop - applied custom Layout/AlignHash style.
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5 years ago |
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Thorsten Eckel
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eed5fe1459
Refactoring: Improved logging of exceptions by using standardized way.
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5 years ago |
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Martin Edenhofer
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22b2f44ba0
Initial SMS integration for trigger notifications and additional channel. Thanks to sys4 AG!
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6 years ago |
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Thorsten Eckel
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9af50f2a4e
Updated rubocop to latest version (0.59.2) and applied required changes.
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6 years ago |
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Martin Edenhofer
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cc326ad93b
Follow up for issue #2171 - Overview not showing unassigned tickets "if not defined" (e. g. for owner but also for select or input fields).
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6 years ago |
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Martin Edenhofer
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0c7c33b64c
Fixed issue #2171 - Overview not showing unassigned tickets "if not defined".
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6 years ago |
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Martin Edenhofer
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699804f945
Added logger if ticket got deleted via trigger.
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6 years ago |
|
Martin Edenhofer
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673b7c3d65
Fixed issue #2125 - Auto responder is not set from correct group.
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6 years ago |
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Ryan Lue
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901cc3fadf
Improve NULL handling to Ticket#selector2sql (fixes #1316)
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6 years ago |
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Muhammad Nuzaihan
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9f559276e4
improve email filters by adding a tag option - closes #1991
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6 years ago |
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Thorsten Eckel
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11e63fe21a
Migrated after_* callbacks to after_commit to avoid race conditions between cache creation and database insert/update. See: http://api.rubyonrails.org/classes/ActiveRecord/Transactions/ClassMethods.html\#module-ActiveRecord::Transactions::ClassMethods-label-Callbacks .
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6 years ago |
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Martin Edenhofer
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b403432c76
Initial support of recursive triggers for tickets - issue #2035.
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6 years ago |
|
Ryan Lue
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5dd699ce6f
Fix sequential execution of multiple email notification triggers
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6 years ago |
|
Ryan Lue
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3034ff7e97
REALLY revert last fix
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6 years ago |
|
Ryan Lue
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461505545a
Revert previous fix (pending specs)
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6 years ago |
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Thorsten Eckel
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ddd7cb315a
Fixed rubocop complains by restoring the deactivation of Rails/InverseOf.
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6 years ago |
|
Ryan Lue
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04055f7095
Replace unless with if ! (project-wide)
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6 years ago |
|
Ryan Lue
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79d4284365
Fix rubocop violations
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6 years ago |
|
Thorsten Eckel
|
5f3c793f37
Refactoring: Fixed autoloading issues and workarounds by doing dependency requirement the "Rails Way".
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6 years ago |
|
Thorsten Eckel
|
fbeccbc85c
Updated to latest rubocop version.
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6 years ago |
|
Muhammad Nuzaihan
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f8adf31ec6
make sure any attachments should be attached with a content-id
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6 years ago |
|
Martin Edenhofer
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050f5527e6
Fixed issue #1920 - Sometimes notifications are note marked as seen if somebody else already closed the ticketed.
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6 years ago |
|
Thorsten Eckel
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bf6192113a
Improved overall performance by using logger.debug { ... } instead of logger.debug(...). This decreases the LDAP import dry runtime by ~33%.
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6 years ago |
|
Martin Edenhofer
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6a0f5d4c25
Initial generic csv based import of text modules, users, organizations and tickets for model and controller.
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6 years ago |
|
Martin Edenhofer
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ab9e503b2b
Do not validate owner id in import mode (needed for historical reasons).
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6 years ago |
|
Martin Edenhofer
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7dc2875a49
Enhancement to issue #1816 - also reset owner if agent isn't agent anymore.
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6 years ago |
|
Muhammad Nuzaihan
|
09caba6aed
Improve auto assignment for inactive agents or agents in inactive groups to default "-" user for issue #1816
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6 years ago |
|
Rolf Schmidt
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4bd9dcf518
Fixed issue #1769 - Ticket shown multiple times in overview.
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6 years ago |
|
Martin Edenhofer
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4b99614503
Revert "Fixed issue #1769 - Ticket shown multiple times in overview."
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6 years ago |
|
Rolf Schmidt
|
371a0494b7
Fixed issue #1769 - Ticket shown multiple times in overview.
|
6 years ago |
|
Muhammad Nuzaihan
|
7c19f175ff
fix conflicts
|
6 years ago |
|
Muhammad Nuzaihan
|
62b3d7ddcb
#1683 fix trigger with "contains one not" not ignoring the tag(s) set
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6 years ago |
|
Martin Edenhofer
|
22c5b24fb7
Fixed issue #1749 - Unable to send auto reply if from contains 2 or more senders with invalid email address.
|
6 years ago |
|
Muhammad Nuzaihan
|
84121e9fda
#1741 do not show merged issues in reports
|
6 years ago |
|
Thorsten Eckel
|
705487154c
Applied changes for Rubocop 0.51.
|
6 years ago |
|
Martin Edenhofer
|
460182e663
Small code cleanup.
|
6 years ago |
|
Martin Edenhofer
|
b82b0375f0
Improved error handling for strange/invalid email addresses.
|
6 years ago |
|
Martin Edenhofer
|
725f21337d
Fixed issue #1375 - Improved handling assignment_timeout.
|
6 years ago |
|
Martin Edenhofer
|
b35ff0fef2
Fixed issue #1579 - leading and tailing utf8 spaces are not removed for email addresses are not removed.
|
7 years ago |
|
Thorsten Eckel
|
757f0ac9bd
Applied RuboCop Style/BlockDelimiters to improve readability.
|
7 years ago |
|
Martin Edenhofer
|
ff56f294f3
Rails 5.1 migration.
|
7 years ago |
|
Martin Edenhofer
|
003d60d6b1
Improved tests for out of office feature and related controllers.
|
7 years ago |
|
Martin Edenhofer
|
3da31ee6e1
Improved regex for preventing auto responses.
|
7 years ago |
|
Martin Edenhofer
|
fffca5b549
Fixed issue #1375 - assignment_timeout in group settings has no effect.
|
7 years ago |
|
Thorsten Eckel
|
92f227786f
Fixed bug: Invalid new states should be handled by ActiveRecord and don't cause Ticket#reset_pending_time to fail.
|
7 years ago |
|
Martin Edenhofer
|
8f049225b1
Prevent ActiveRecord::StatementInvalid: PG::InFailedSqlTransaction: ERROR: current transaction is aborted, commands ignored until end of transaction block issues (isolate Ticket.selector statements in own sub transaction).
|
7 years ago |
|
Martin Edenhofer
|
4ba2744689
Notify agent if mail delivery failed. Enhancement to issue #1198.
|
7 years ago |
|
Martin Edenhofer
|
6004e48cbd
Small improvement for issue #1216 (moved same ticket check into model, show error message in ui).
|
7 years ago |
|
Rolf Schmidt
|
51d4162775
Fixed issue #1216 - Race condition if agents merge ticket at same time but in different directions.
|
7 years ago |
