Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Thorsten Eckel 674fd99aa6 Follow up - bc356b4c0fbca076b480b37b6348237cfaa37096 - packager.io build needs shared-mime-info as a declared build dependency. 3 years ago
.github a3d4071e36 Follow up bfcca2fe79fb3a7c16bfeaf114bc5545a27d3df5 - Fixes #3372 - build-docker-image GitHub action builds from wrong (debug) branch. 3 years ago
.gitlab 93cffffa60 Maintenance: 'slack-api' Ruby gem and 'channels.*' Slack API commands are deprecated and break CI. 3 years ago
.rubocop 444c3a5dfa Fixes #3346 - Initial configure step after adding XOAUTH account not functional. 3 years ago
app d032025e28 Maintenance: Updated activerecord-session_store gem dependency to 2.0.0. 3 years ago
bin 5745fa46bd Bumps [rails](https://github.com/rails/rails) from 5.1.7 to 5.2.3. 5 years ago
config 9ee664d6dd Fixes #3416: Scheduler dies if Trigger, Ticket or Article of a Webhook job got deleted before job got executed. 3 years ago
contrib 7e17b88bf9 Fixes #3253 - Remove ServerTokens from apache configurations 3 years ago
db d032025e28 Maintenance: Updated activerecord-session_store gem dependency to 2.0.0. 3 years ago
lib da47868656 Fixes #3436 - Unable to sync Exchange contracts (if one contact is unable to process). 3 years ago
log 2a5d4954ab Init version. 12 years ago
public 10e1a4f52f Fixes #3414 - Cursor locked in and can't leave date select field in Safari. 3 years ago
script 623b17be6b Maintenance: Updated rubocop(-* gems) to latest version (0.92.0). 4 years ago
spec 9a3a289ac7 Fixes #2980 - Article Notes added via Macro are not HTML formatted 3 years ago
test 905e5612d2 Maintenance: Not yet arrived email in inbox of email integration tests causes flaky results on CI. 3 years ago
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 7 years ago
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 years ago
.codeclimate.yml 7a8559e678 refactored postinstall.sh 7 years ago
.csslintrc 7a8559e678 refactored postinstall.sh 7 years ago
.editorconfig 4b97d9e5d0 Added .editorconfig file 5 years ago
.eslintignore 7a8559e678 refactored postinstall.sh 7 years ago
.eslintrc 97d14a93b3 Initial knowledge base support. 5 years ago
.github_changelog_generator 492f6f994c Updated lables. 6 years ago
.gitignore e48256c130 Refactoring: Removed use of unnecessary exception wrapper method `response_access_deny`. 5 years ago
.gitlab-ci.yml 557a40a017 Fixes #3411 - Microsoft 365: The refresh token has expired due to inactivity. The token was issued on 2020-11-17T13:30:55.3656422Z and was inactive for 90.00:00:00. 3 years ago
.pkgr.yml 674fd99aa6 Follow up - bc356b4c0fbca076b480b37b6348237cfaa37096 - packager.io build needs shared-mime-info as a declared build dependency. 3 years ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 7 years ago
.rubocop.yml f83fe46c91 Maintenance: Introduce dedicated .rubocop directory (without '.rubocop'-prefixed file names) to make excludes relative to the calling directort (custom development). 4 years ago
.ruby-version 06b717bbda Maintenance: Updated Ruby dependency to 2.6.6. 4 years ago
CHANGELOG.md 9211a4ecf5 Updated with 3.6.1 changes. 3 years ago
CREDITS 8041685508 added some missing Github accounts to credits file 8 years ago
Gemfile 557a40a017 Fixes #3411 - Microsoft 365: The refresh token has expired due to inactivity. The token was issued on 2020-11-17T13:30:55.3656422Z and was inactive for 90.00:00:00. 3 years ago
Gemfile.lock c7a4b2bb54 Maintenance: Updated mimemagic gem dependency to 0.3.7. 3 years ago
Guardfile 6e2a507353 Applied rubocop. 9 years ago
LICENSE e7ca5cbbaf Updated doc. 8 years ago
LICENSE-3RD-PARTY.txt 7faa4c310d Implemented CTI ticket create screen popup on answering call. 5 years ago
LICENSE-ICONS-3RD-PARTY.json 8d140037e4 Fixes #3128 - Add SSO login button to login page. 4 years ago
Procfile 80a516fc82 - added ports to pkgr.yml 7 years ago
Procfile.frontend aa6dd3f2ca Add Guard to Procfile (to simplify using livereload plugins) 5 years ago
README.md 3376037561 Maintenance: Replaced build badges of CircleCI (obsolete) with the ones of GitHub Actions. 4 years ago
Rakefile 7c3a289103 Add bootstrapping rake tasks (bs:init & bs:reset) 6 years ago
VERSION 2823afd77b Prepared for 3.6 release. 4 years ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json df61622e3e Next coffeelint level. 9 years ago
config.ru b37e80df9a Updated rubocop(-* gems) to latest version (0.87.0). 4 years ago
gulpfile.js 97d14a93b3 Initial knowledge base support. 5 years ago
package.json 180d3c31c4 update more icons, also ticket zoom edit controls 9 years ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • CI: ci
  • Build Docker images: build-docker-compose-images build-docker-image
  • Code: Code Climate Coverage Status
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api/intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team