Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Martin Edenhofer 816c67ab95 Updated changes to 3.1.1. 4 years ago
.circleci b232e9fb4c Fixed issue #2742 - Removing a record drops whole index on Elasticsearch 6 and later. 5 years ago
.github 6a288edc3f changed issue template 6 years ago
.gitlab 73472484a9 Rephrase GitLab MR template to encourage more complete reporting 5 years ago
app 3f54835b4e Fixed issue #2808 - Unprocessable mail if follow up search is enabled for attachments with contains invalid charsets (postmaster_follow_up_search_in with attachment). 4 years ago
bin 5745fa46bd Bumps [rails](https://github.com/rails/rails) from 5.1.7 to 5.2.3. 5 years ago
config 6fa1378f3c Fixed issue #2750 - Can't change Ticket attributes of "Shared Organization" Ticket. 5 years ago
contrib 7db565d7ea Unset RAILS_LOG_TO_STDOUT by default 5 years ago
db fb3e2d49c4 Fixed issue #2663: DB migration blocks update when records with 'current_user.id' in selector of Job or Trigger exist. 5 years ago
lib 6fba2c9cbf Fixed bug: OTRS import - User queue/group permissions are not transfered depending on export data type. 4 years ago
log 2a5d4954ab Init version. 12 years ago
public 6fa1378f3c Fixed issue #2750 - Can't change Ticket attributes of "Shared Organization" Ticket. 5 years ago
script a1da3a27f9 Enable Lint/UselessAssignment cop. 5 years ago
spec 3f54835b4e Fixed issue #2808 - Unprocessable mail if follow up search is enabled for attachments with contains invalid charsets (postmaster_follow_up_search_in with attachment). 4 years ago
test 3f54835b4e Fixed issue #2808 - Unprocessable mail if follow up search is enabled for attachments with contains invalid charsets (postmaster_follow_up_search_in with attachment). 4 years ago
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 7 years ago
vendor 336ac67898 Closes #1465 7 years ago
.codeclimate.yml 7a8559e678 refactored postinstall.sh 7 years ago
.csslintrc 7a8559e678 refactored postinstall.sh 7 years ago
.editorconfig 4b97d9e5d0 Added .editorconfig file 5 years ago
.eslintignore 7a8559e678 refactored postinstall.sh 7 years ago
.eslintrc 97d14a93b3 Initial knowledge base support. 5 years ago
.github_changelog_generator 492f6f994c Updated lables. 6 years ago
.gitignore e48256c130 Refactoring: Removed use of unnecessary exception wrapper method `response_access_deny`. 5 years ago
.gitlab-ci.yml b232e9fb4c Fixed issue #2742 - Removing a record drops whole index on Elasticsearch 6 and later. 5 years ago
.pkgr.yml 75b0721cb5 Maintenance: Enabled support for Debian 10 buster package building on packager.io. 5 years ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 7 years ago
.rubocop.yml 51ccc23307 Maintenance: Removed unneeded 'Special exceptions' of rubocop cops. 5 years ago
.rubocop_todo.rspec.yml a1da3a27f9 Enable Lint/UselessAssignment cop. 5 years ago
.rubocop_todo.yml cc33feee40 👮 Crack down on style violations with rubocop-rspec 🚓 5 years ago
.ruby-version 83c77a4a35 Applied required changes to install and use PHP 5.6 for testing the Zammad PHP API client - until @jepf adds PHP 7 support (for tests). 5 years ago
CHANGELOG.md 816c67ab95 Updated changes to 3.1.1. 4 years ago
CREDITS 8041685508 added some missing Github accounts to credits file 8 years ago
Gemfile 9503ff20ce Maintenance: Applied required changes to resolve 'omniauth' CVE-2015-9284 5 years ago
Gemfile.lock 4c8a5ba42a Maintenance: Updated nokogiri gem - CVE-2019-13117 4 years ago
Guardfile 6e2a507353 Applied rubocop. 9 years ago
LICENSE e7ca5cbbaf Updated doc. 8 years ago
LICENSE-3RD-PARTY.txt 7faa4c310d Implemented CTI ticket create screen popup on answering call. 5 years ago
LICENSE-ICONS-3RD-PARTY.json 97d14a93b3 Initial knowledge base support. 5 years ago
Procfile 80a516fc82 - added ports to pkgr.yml 7 years ago
Procfile.frontend aa6dd3f2ca Add Guard to Procfile (to simplify using livereload plugins) 5 years ago
README.md 9005dc3463 use develop branch for build badge 5 years ago
Rakefile 7c3a289103 Add bootstrapping rake tasks (bs:init & bs:reset) 6 years ago
VERSION b4dcfcc009 Updated changes to 3.1.0. 5 years ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json df61622e3e Next coffeelint level. 9 years ago
config.ru 438bd42b8d Set config after env ins running to use an existing config namespace. 8 years ago
gulpfile.js 97d14a93b3 Initial knowledge base support. 5 years ago
package.json 180d3c31c4 update more icons, also ticket zoom edit controls 9 years ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • Build: Build Status
  • Code: Code Climate Coverage Status
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api-intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team