zammad/config/routes/sla.rb

Zammad::Application.routes.draw do
  api_path = Rails.configuration.api_path

  # slas
  match api_path + '/slas',               :to => 'slas#index',   :via => :get
  match api_path + '/slas/:id',           :to => 'slas#show',    :via => :get
  match api_path + '/slas',               :to => 'slas#create',  :via => :post
  match api_path + '/slas/:id',           :to => 'slas#update',  :via => :put
  match api_path + '/slas/:id',           :to => 'slas#destroy', :via => :delete

end