Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Mantas Masalskis f827174474 Maintenance: Improved handling of long passwords. 2 years ago
.coffeelint 64a87b1c67 Fixes #2709, fixes #2666, fixes #2665, fixes #556, fixes #3275 - Refactoring: Implement new translation toolchain based on gettext. 3 years ago
.github aca7a6c496 Maintenance: Switch to Ruby 3.0.3. 2 years ago
.gitlab 35175bed5f Maintenance: Allow CI jobs to be interrupted by new pushes to the same branch. 2 years ago
.rubocop 0b6010c390 Maintenance: Replace zammad specific cache approach by rails low level caching. 2 years ago
app f827174474 Maintenance: Improved handling of long passwords. 2 years ago
bin 643f2bc4ce Fixes: 4045 - Error when accessing ARGV in Rails 6.1. 2 years ago
config cda18cb55d Fixes #2848 - Show age (indicator) for public KB Answers 2 years ago
contrib f83764a298 Maintenance: Improve packager.io build configuration to work with new buildpack. 3 years ago
db f827174474 Maintenance: Improved handling of long passwords. 2 years ago
i18n f827174474 Maintenance: Improved handling of long passwords. 2 years ago
lib f827174474 Maintenance: Improved handling of long passwords. 2 years ago
log 2a5d4954ab Init version. 13 years ago
public b11fef3c7c Fixes #4048 - Prefix the contact form css with 'zammad' for a better selection. 2 years ago
script f83764a298 Maintenance: Improve packager.io build configuration to work with new buildpack. 3 years ago
spec f827174474 Maintenance: Improved handling of long passwords. 2 years ago
test eb62797eb7 Maintenance: sleep 5 if remote url is present 2 years ago
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 years ago
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 years ago
.codeclimate.yml c446bed0da Maintenance: disabled CodeClimate plugins that are actually used in the CI toolchain (brakeman to be added later). 3 years ago
.editorconfig 4b97d9e5d0 Added .editorconfig file 6 years ago
.eslintignore 7a8559e678 refactored postinstall.sh 8 years ago
.eslintrc 97d14a93b3 Initial knowledge base support. 5 years ago
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.pkgr.yml fb32d57308 Maintenance: Add Debian 11 support to packager.io processes 3 years ago
.prettierrc.json 5c333430ca Maintenance: Updated stylelint to version 14 and added prettier as a better preparation for future steps. 3 years ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 years ago
.rubocop.yml f83fe46c91 Maintenance: Introduce dedicated .rubocop directory (without '.rubocop'-prefixed file names) to make excludes relative to the calling directort (custom development). 4 years ago
.ruby-version aca7a6c496 Maintenance: Switch to Ruby 3.0.3. 2 years ago
.stylelintrc.json 5c333430ca Maintenance: Updated stylelint to version 14 and added prettier as a better preparation for future steps. 3 years ago
CHANGELOG.md f8786f822c Maintenance: Switch version to upcoming 5.2. 3 years ago
CREDITS 8041685508 added some missing Github accounts to credits file 8 years ago
Gemfile f52429f378 Maintenance: Switch to new v0.2.1 of rubocop-inflector rather than a git URL. 2 years ago
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Guardfile 24c3bdfd87 Maintenance: Update copyright header. 3 years ago
LICENSE 720d32e30b Maintenance: Update license to original text to make GitHub recognize it - closes #3398. 4 years ago
LICENSE-3RD-PARTY.txt c80ea0bbc6 - Maintenance: Ticket Macro QUnit test works regardless of upcoming DST changes. 4 years ago
LICENSE-ICONS-3RD-PARTY.json dde8046470 Fixes #2612 - Tag KB Answers 3 years ago
Procfile 80a516fc82 - added ports to pkgr.yml 7 years ago
Procfile.frontend aa6dd3f2ca Add Guard to Procfile (to simplify using livereload plugins) 6 years ago
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VERSION f8786f822c Maintenance: Switch version to upcoming 5.2. 3 years ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json 64a87b1c67 Fixes #2709, fixes #2666, fixes #2665, fixes #556, fixes #3275 - Refactoring: Implement new translation toolchain based on gettext. 3 years ago
config.ru 24c3bdfd87 Maintenance: Update copyright header. 3 years ago
package.json 8735dc0090 Maintenance: Updated the npm dependencies for stylelint. 3 years ago
yarn.lock 8735dc0090 Maintenance: Updated the npm dependencies for stylelint. 3 years ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • CI: ci
  • Build Docker images: build-docker-compose-images build-docker-image
  • Code: Code Climate
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api/intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team