Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Rolf Schmidt ec23915bd0 Fixes #1553: Calendar as filter condition for Trigger/Automatization. 5 years ago
.circleci f0fdf7e7f3 Maintenance: Disable execution of ES RSpec tests in CircleCI env. 5 years ago
.github 6a288edc3f changed issue template 7 years ago
.gitlab 73472484a9 Rephrase GitLab MR template to encourage more complete reporting 5 years ago
app ec23915bd0 Fixes #1553: Calendar as filter condition for Trigger/Automatization. 5 years ago
bin 5745fa46bd Bumps [rails](https://github.com/rails/rails) from 5.1.7 to 5.2.3. 5 years ago
config 6c60021196 Fixes #2641 - Can't use HEX/HSL color value in KB Admin color picker. 5 years ago
contrib 212e07e322 Refactoring: `developer_mode` should not be active in `test` environment 5 years ago
db 6c60021196 Fixes #2641 - Can't use HEX/HSL color value in KB Admin color picker. 5 years ago
lib 695d05689b Fixes #2810 - Attachments of Knowledge Base Answers don't get added to Elasticsearch 5 years ago
log 2a5d4954ab Init version. 13 years ago
public 6c60021196 Fixes #2641 - Can't use HEX/HSL color value in KB Admin color picker. 5 years ago
script f15226301a Refactoring: Migrate maintenance message browser test to Capybara and make it more robust. 5 years ago
spec ec23915bd0 Fixes #1553: Calendar as filter condition for Trigger/Automatization. 5 years ago
test ddd49271e2 Refactoring: Migrated Capybara system tests to folder structure that matches JS app URL path. 5 years ago
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 years ago
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 years ago
.codeclimate.yml 7a8559e678 refactored postinstall.sh 8 years ago
.csslintrc 7a8559e678 refactored postinstall.sh 8 years ago
.editorconfig 4b97d9e5d0 Added .editorconfig file 6 years ago
.eslintignore 7a8559e678 refactored postinstall.sh 8 years ago
.eslintrc 97d14a93b3 Initial knowledge base support. 5 years ago
.github_changelog_generator 492f6f994c Updated lables. 6 years ago
.gitignore e48256c130 Refactoring: Removed use of unnecessary exception wrapper method `response_access_deny`. 6 years ago
.gitlab-ci.yml 201027d23c Maintenance: Update selenium to latest compatible version. Current issue with latest: Chrome crashes in chat test when reloading page. 5 years ago
.pkgr.yml 2317537f0e Added CentOS 8 support for packager.io 5 years ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 years ago
.rubocop.yml a976b9fb43 Maintenance: Updated rubocop(-* gems) to latest version (0.80.0). 5 years ago
.rubocop_todo.rspec.yml a976b9fb43 Maintenance: Updated rubocop(-* gems) to latest version (0.80.0). 5 years ago
.rubocop_todo.yml ec23915bd0 Fixes #1553: Calendar as filter condition for Trigger/Automatization. 5 years ago
.ruby-version 83c77a4a35 Applied required changes to install and use PHP 5.6 for testing the Zammad PHP API client - until @jepf adds PHP 7 support (for tests). 5 years ago
CHANGELOG.md 1340d26501 Prepared for 3.3.x. 5 years ago
CREDITS 8041685508 added some missing Github accounts to credits file 8 years ago
Gemfile 8696c62de8 Updated rake to 2.0.8 (CVE-2019-16782) and rails to 5.2.4.1. 5 years ago
Gemfile.lock a976b9fb43 Maintenance: Updated rubocop(-* gems) to latest version (0.80.0). 5 years ago
Guardfile 6e2a507353 Applied rubocop. 9 years ago
LICENSE e7ca5cbbaf Updated doc. 8 years ago
LICENSE-3RD-PARTY.txt 7faa4c310d Implemented CTI ticket create screen popup on answering call. 5 years ago
LICENSE-ICONS-3RD-PARTY.json 97d14a93b3 Initial knowledge base support. 5 years ago
Procfile 80a516fc82 - added ports to pkgr.yml 7 years ago
Procfile.frontend aa6dd3f2ca Add Guard to Procfile (to simplify using livereload plugins) 6 years ago
README.md e42d62d1c6 Fix broken references to Zammad documentation pages 5 years ago
Rakefile 7c3a289103 Add bootstrapping rake tasks (bs:init & bs:reset) 6 years ago
VERSION 1340d26501 Prepared for 3.3.x. 5 years ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json df61622e3e Next coffeelint level. 9 years ago
config.ru 438bd42b8d Set config after env ins running to use an existing config namespace. 9 years ago
gulpfile.js 97d14a93b3 Initial knowledge base support. 5 years ago
package.json 180d3c31c4 update more icons, also ticket zoom edit controls 9 years ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • Build: Build Status
  • Code: Code Climate Coverage Status
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api/intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team