Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Bola Ahmed Buari e6c3b07b0d Maintenance: Port old cti integration tests to capybara. 3 years ago
.github 25e12c7f5b Maintenance: Update Ruby to 2.7.4 3 years ago
.gitlab dbb93bf02c Maintenance: Improve MR template. 3 years ago
.rubocop 1de9c8d803 Maintenance: Ported admin_permissions_granular_vs_full_test.rb to Capybara. 3 years ago
app 55e99d7aa8 Fixes #3800 - Sort order group_by broken (alphabetical) 3 years ago
bin ca56de3648 Maintenance: Updated to Rails 6.0.4 and the new Zeitwerk autoloader. 3 years ago
config 9c5a11f36e Maintenance: Rubocop uses custom inflections 3 years ago
contrib df6fe54b66 Fixes #3797 - OS package upgrade fails (activity_stream_object_id) 3 years ago
db 3df384c758 Fixes #3787 - UploadCacheCleanupJob does not execute. 3 years ago
lib b33bca9910 Fixes: #3788 - lib/fill_db.rb fails to work in production environments. 3 years ago
log 2a5d4954ab Init version. 13 years ago
public c5ba0563a5 Fixes #3737 - Bug Report 4.1.x Overview Sort - Grouped by user 3 years ago
script e6c3b07b0d Maintenance: Port old cti integration tests to capybara. 3 years ago
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test e6c3b07b0d Maintenance: Port old cti integration tests to capybara. 3 years ago
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 years ago
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 years ago
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.eslintrc 97d14a93b3 Initial knowledge base support. 5 years ago
.github_changelog_generator 492f6f994c Updated lables. 6 years ago
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.overcommit.yml d7728b23f3 Switched from pre-commit to overcommit. 3 years ago
.pkgr.yml ca6e510ed4 Maintenance: Specify a certain PostgreSQL version for the build process that still works with older platforms. 3 years ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 years ago
.rubocop.yml f83fe46c91 Maintenance: Introduce dedicated .rubocop directory (without '.rubocop'-prefixed file names) to make excludes relative to the calling directort (custom development). 4 years ago
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CHANGELOG.md 9df0aaed7c Prepared 5.1. 3 years ago
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LICENSE-3RD-PARTY.txt c80ea0bbc6 - Maintenance: Ticket Macro QUnit test works regardless of upcoming DST changes. 4 years ago
LICENSE-ICONS-3RD-PARTY.json dde8046470 Fixes #2612 - Tag KB Answers 3 years ago
Procfile 80a516fc82 - added ports to pkgr.yml 8 years ago
Procfile.frontend aa6dd3f2ca Add Guard to Procfile (to simplify using livereload plugins) 6 years ago
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gulpfile.js 97d14a93b3 Initial knowledge base support. 5 years ago
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README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • CI: ci
  • Build Docker images: build-docker-compose-images build-docker-image
  • Code: Code Climate
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api/intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team