Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Dusan Vuckovic db64614682 Follow-up fa7a49f - Feature: Desktop view - Implement beta UI switch.		3 days ago
.dev	57dcb0657c Maintenance: Update dependency rubocop-graphql to v1.5.5	3 days ago
.eslint-plugin-zammad	57d25effdf Maintenance: Update dependency vue-eslint-parser to v10	1 week ago
.github	5101bff1ea Maintenance: Adapt docker test invocation	2 weeks ago
.gitlab	34bfdbe093 Maintenance: Add markdownlint to dev workflow and CI	4 days ago
app	db64614682 Follow-up fa7a49f - Feature: Desktop view - Implement beta UI switch.	3 days ago
bin	10f627cb69 Maintenance: Update copyright information	2 months ago
config	d2ca84a666 Fixes #5504 - Performance: Preload taskbars before login.	2 weeks ago
contrib	7ba45e0f78 Fixes #5509 - Web concurrency setting inconsistently used/reported	2 weeks ago
db	fa7a49f5e1 Feature: Desktop view - Implement beta UI switch.	3 days ago
doc	bccd22b38e Maintenance: Introduce markdownlint overcommit hook.	3 days ago
i18n	34c6540b23 Fixes #5518 - Password reset mails not sent with active import_mode	3 days ago
lib	e783acf7ce Maintenance: Add thread name information to make thread dumps more useful	1 week ago
log	2a5d4954ab Init version.	13 years ago
public	b4dc347087 Maintenance: Update Stylelint packages (major)	2 weeks ago
script	10f627cb69 Maintenance: Update copyright information	2 months ago
spec	34c6540b23 Fixes #5518 - Password reset mails not sent with active import_mode	3 days ago
test	6a44e2e9b6 Follow-up fc01cb5ec9a233d7acc114227eccde91c5a8b558 - Maintenance: Optimize...	5 days ago
tmp	9f94aff088 Maintenance: Improved storage of unprocessable / oversized emails.	1 year ago
vendor	67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/.	5 years ago
.buildpacks	85649adc04 Maintenance: Update buildpack to fix corepack build issues	1 month ago
.dockerignore	4381cf8f70 Maintenance: Ignore .git folder during 'docker build' for smaller image size.	2 years ago
.editorconfig	4b97d9e5d0 Added .editorconfig file	6 years ago
.eslintignore	93f0ec942d Maintenance: Update dependency tailwindcss to v4	1 month ago
.eslintrc	97d14a93b3 Initial knowledge base support.	5 years ago
.eslintrc.js	07417fcaf8 Maintenance: Drop unneeded eslint parser directive.	1 week ago
.gitattributes	d361b8d60f Feature: Integrate a built-in code editor for custom webhook payloads.	1 year ago
.gitignore	7d601ac0a0 Maintenance: Improve translation catalog and file generation workflow	6 months ago
.gitlab-ci.yml	d69a191737 Maintenance: Refactored GitLab CI configuration for better maintainability (phase 2).	2 years ago
.gitleaks.toml	a27826cb37 Revert "Maintenance: Add missing ignore for gitleaks regarding tests."	1 month ago
.graphql_code_generator.js	b7c1530a56 Feature: Desktop view - Added ticket right sidebar for issue tracker references.	4 months ago
.graphqlrc.json	147c90ae70 Feature: Mobile - Use GraphQL query for search	2 years ago
.markdownlint.yml	34bfdbe093 Maintenance: Add markdownlint to dev workflow and CI	4 days ago
.npmrc	bc0cd3a3e5 Maintenance: Update pnpm to v10	3 weeks ago
.overcommit.yml	bccd22b38e Maintenance: Introduce markdownlint overcommit hook.	3 days ago
.pkgr.yml	6b2e23e0f3 Maintenance: Automate creation of redis service on sles in postinstall.sh	5 months ago
.prettierignore	7d601ac0a0 Maintenance: Improve translation catalog and file generation workflow	6 months ago
.prettierrc.json	011b0b1d08 Maintenance: Improve TailwindCSS class name order.	11 months ago
.rspec	e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests.	8 years ago
.rubocop.yml	706fe83998 Maintenance: Move rubocop support files to the new .dev folder.	10 months ago
.ruby-version	34f533091b Maintenance: Update to Ruby 3.2.7	1 month ago
.stylelintrc.json	b4dc347087 Maintenance: Update Stylelint packages (major)	2 weeks ago
.yardopts	722d2c2fc2 Maintenance: Move yard support file to the new .dev folder.	10 months ago
BREAKING_CHANGES.md	a2e0514297 Maintenance: Add breaking changes entry for variable renaming	4 days ago
CHANGELOG.md	f12bae8aa7 Fix link to breaking changes file	3 weeks ago
CODE_OF_CONDUCT.md	34bfdbe093 Maintenance: Add markdownlint to dev workflow and CI	4 days ago
Dockerfile	bb94ee1ffb Maintenance: Fix failing docker builds	3 weeks ago
Gemfile	34f533091b Maintenance: Update to Ruby 3.2.7	1 month ago
Gemfile.lock	57dcb0657c Maintenance: Update dependency rubocop-graphql to v1.5.5	3 days ago
LICENSE	720d32e30b Maintenance: Update license to original text to make GitHub recognize it - closes #3398.	4 years ago
LICENSE-3RD-PARTY.txt	e3d3463ead Fixes #4616 - Two-factor authentication (2FA): Security Keys	1 year ago
LICENSE-ICONS-3RD-PARTY.json	9bc6c7940a Fixes #4997 - Implement OpenID Connect.	1 month ago
Procfile	e0f939bacf Maintenance: Rename background worker service in service definition files to work around a packager.io issue.	2 years ago
Procfile.dev	935fc9b976 Fixes: Mobile - Restarting dev server redirects the app to error page.	2 years ago
Procfile.dev-https	c8a66fc610 Maintenance: Update dependency localhost to v1.3.0	11 months ago
README.md	34bfdbe093 Maintenance: Add markdownlint to dev workflow and CI	4 days ago
Rakefile	10f627cb69 Maintenance: Update copyright information	2 months ago
SECURITY.asc	e8fc3b9918 Maintenance: Correct the PGP key formatting, add security.txt	3 months ago
SECURITY.md	34bfdbe093 Maintenance: Add markdownlint to dev workflow and CI	4 days ago
VERSION	e6223e9127 Maintenance: Update version information	3 weeks ago
browserlist	851d1b4175 add autoprefixer, remove manual prefixes	9 years ago
coffeelint.json	64a87b1c67 Fixes #2709, fixes #2666, fixes #2665, fixes #556, fixes #3275 - Refactoring: Implement new translation toolchain based on gettext.	3 years ago
config.ru	10f627cb69 Maintenance: Update copyright information	2 months ago
package.json	4d3c5b3837 Maintenance: Update @faker-js/faker to version 9.6.0.	3 days ago
pnpm-lock.yaml	4d3c5b3837 Maintenance: Update @faker-js/faker to version 9.6.0.	3 days ago
rake	34c258868d Maintenance: Update Tailwind/Styling packages	2 years ago
security.txt	e8fc3b9918 Maintenance: Correct the PGP key formatting, add security.txt	3 months ago
tsconfig.base.json	06f44c7f38 Maintenance: Fix silent and no-op type checking.	8 months ago
tsconfig.json	3c6c126a64 Maintenance: Move cypress folder to the new .dev directory.	10 months ago
vite.config.mjs	93f0ec942d Maintenance: Update dependency tailwindcss to v4	1 month ago

Welcome to Zammad

Are you juggling countless customer inquiries across multiple channels? Struggling to keep your support team on the same page? Or spending more time managing your helpdesk than delivering exceptional support to your customers?

Zammad is your Swiss Army knife - a web-based, open-source helpdesk and customer support platform packed with features to streamline customer communication across channels like email, chat, telephone and social media.

The Software

The Zammad software is and will stay open source. It is licensed under the GNU AGPLv3. The source code is available on GitHub and owned by the Zammad Foundation, which is independent of commercial providers such as Zammad GmbH.

The Company - Zammad GmbH

The development of Zammad is carried out by the amazing team of people at Zammad GmbH in collaboration with the community. We love to create open source software for you. If you want to ensure the Zammad software has a bright and sustainable future, consider becoming a Zammad customer!

Are you tired of complex setup, configuration, backup and update tasks? Let us handle this stuff for you! 🚀

The easiest and often most cost-effective way to operate Zammad is our cloud service. Give it a try with a free trial instance!