Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Mantas Masalskis d24a7c5584 Fixes #2777: Knowledge Base - Attachments not working for internal readers. 5 years ago
.circleci f0fdf7e7f3 Maintenance: Disable execution of ES RSpec tests in CircleCI env. 5 years ago
.github 6a288edc3f changed issue template 7 years ago
.gitlab 73472484a9 Rephrase GitLab MR template to encourage more complete reporting 5 years ago
app d24a7c5584 Fixes #2777: Knowledge Base - Attachments not working for internal readers. 5 years ago
bin 5745fa46bd Bumps [rails](https://github.com/rails/rails) from 5.1.7 to 5.2.3. 5 years ago
config d2912ff25f Maintenance: Disable Rails default caching behavior because in memory cache leads to diverging cache state in multiple processes and no-cache is usually not a desired behavior. 5 years ago
contrib cc1268a8b6 Fixes #2508: Change into backup directory 5 years ago
db 86a90d287c Fix issue #2460 - corrupted IDs on Twitter channels break Direct Message functionality 5 years ago
lib 86a90d287c Fix issue #2460 - corrupted IDs on Twitter channels break Direct Message functionality 5 years ago
log 2a5d4954ab Init version. 13 years ago
public 6c569e5085 Maintenance: Replaced not used list method by introducing keys method of App.LocalStorage to support deleting all keys for a certain user only. 5 years ago
script a1da3a27f9 Enable Lint/UselessAssignment cop. 5 years ago
spec d24a7c5584 Fixes #2777: Knowledge Base - Attachments not working for internal readers. 5 years ago
test 022efe7921 Follow up - a883bbadb36060a31fa1442b4d44eb68e0d48900 - UserAgent interface unification is reflected in tests 5 years ago
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 years ago
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 years ago
.codeclimate.yml 7a8559e678 refactored postinstall.sh 8 years ago
.csslintrc 7a8559e678 refactored postinstall.sh 8 years ago
.editorconfig 4b97d9e5d0 Added .editorconfig file 6 years ago
.eslintignore 7a8559e678 refactored postinstall.sh 8 years ago
.eslintrc 97d14a93b3 Initial knowledge base support. 5 years ago
.github_changelog_generator 492f6f994c Updated lables. 6 years ago
.gitignore e48256c130 Refactoring: Removed use of unnecessary exception wrapper method `response_access_deny`. 6 years ago
.gitlab-ci.yml f0fdf7e7f3 Maintenance: Disable execution of ES RSpec tests in CircleCI env. 5 years ago
.pkgr.yml a343fb4f7a Maintenance: Enabled support for Debian 10 buster package building on packager.io. 5 years ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 years ago
.rubocop.yml 40dcb0e132 Updated rubocop to latest version (0.74). 5 years ago
.rubocop_todo.rspec.yml 86a90d287c Fix issue #2460 - corrupted IDs on Twitter channels break Direct Message functionality 5 years ago
.rubocop_todo.yml c8d19fc0af Maintenance: Completely disable Metrics/AbcSize rubocop for now. A list of files would be prefered but is currently not available. 5 years ago
.ruby-version 83c77a4a35 Applied required changes to install and use PHP 5.6 for testing the Zammad PHP API client - until @jepf adds PHP 7 support (for tests). 5 years ago
CHANGELOG.md 76959f1919 Prepared files. 5 years ago
CREDITS 8041685508 added some missing Github accounts to credits file 8 years ago
Gemfile a93250e210 Fixes issue #2741: Authenticate users via SAML. 5 years ago
Gemfile.lock 8d45328d32 Bumped loofah to 2.3.1 (CVE-2019-15587). 5 years ago
Guardfile 6e2a507353 Applied rubocop. 9 years ago
LICENSE e7ca5cbbaf Updated doc. 8 years ago
LICENSE-3RD-PARTY.txt 7faa4c310d Implemented CTI ticket create screen popup on answering call. 5 years ago
LICENSE-ICONS-3RD-PARTY.json 97d14a93b3 Initial knowledge base support. 5 years ago
Procfile 80a516fc82 - added ports to pkgr.yml 8 years ago
Procfile.frontend aa6dd3f2ca Add Guard to Procfile (to simplify using livereload plugins) 6 years ago
README.md 9005dc3463 use develop branch for build badge 6 years ago
Rakefile 7c3a289103 Add bootstrapping rake tasks (bs:init & bs:reset) 6 years ago
VERSION eafe412d87 Fixed Version typo. 5 years ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json df61622e3e Next coffeelint level. 9 years ago
config.ru 438bd42b8d Set config after env ins running to use an existing config namespace. 9 years ago
gulpfile.js 97d14a93b3 Initial knowledge base support. 5 years ago
package.json 180d3c31c4 update more icons, also ticket zoom edit controls 9 years ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • Build: Build Status
  • Code: Code Climate Coverage Status
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api-intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team