zammad/lib/notification_factory.rb

module NotificationFactory

=begin

  result_string = NotificationFactory.build(
    :string  => 'Hi #{recipient.firstname},',
    :objects => {
      :ticket    => ticket,
      :recipient => User.find(2),
    },
    :locale  => 'en',
  )

=end

  def self.build(data)

    data[:string].gsub!( / \#\{ \s* ( .+? ) \s* \} /xm ) { |placeholder|

      # store possible callback to work with
      # and check if it's valid for execution
      original_string = $&
      callback        = $1

      object_name   = nil
      object_method = nil

      if callback =~ /\A ( [\w]+ )\.( [\w\.]+ ) \z/x
        object_name   = $1
        object_method = $2
      end

      # do validaton, ignore some methodes
      if callback =~ /(`|\.(|\s*)(save|destroy|delete|remove|drop|update\(|update_att|create\(|new|all|where|find))/i
        placeholder = "#{original_string} (not allowed)"

      # get value based on object_name and object_method
      elsif object_name && object_method

        # use config params
        if object_name == 'config'
          placeholder = Setting.get(object_method)

        # if object_name dosn't exist
        elsif !data[:objects][object_name.to_sym]
          placeholder = "\#{#{object_name} / no such object}"
        else
          value            = nil
          object_refs      = data[:objects][object_name.to_sym]
          object_methods   = object_method.split('.')
          object_methods_s = ''
          object_methods.each {|method|
            if object_methods_s != ''
              object_methods_s += '.'
            end
            object_methods_s += method

            # if method exists
            if !object_refs.respond_to?( method.to_sym )
              value = "\#{#{object_name}.#{object_methods_s} / no such method}"
              break
            end
            object_refs = object_refs.send( method.to_sym )

            # add body quote
            if object_name == 'article' && method == 'body'
              if data[:objects][:article].content_type == 'text/html'
                object_refs = object_refs.html2text.chomp
              end
            end
          }
          if !value
            placeholder = object_refs
          else
            placeholder = value
          end
        end
      end
      placeholder
    }

    # translate
    data[:string].gsub!( /i18n\((.+?)\)/ ) { |placeholder|
      string      = $1
      locale      = data[:locale] || 'en'
      placeholder = Translation.translate( locale, string )
    }

    data[:string]
  end

=begin

  success = NotificationFactory.send(
    :to      => 'somebody@example.com',
    :subject => 'sime subject',
    :body    => 'some body'
  )

=end

  def self.send(data)
    sender = Setting.get('notification_sender')
    Rails.logger.info "NOTICE: SEND NOTIFICATION TO: #{data[:recipient][:email]} (from #{sender})"

    Channel::EmailSend.send(
      {
#        :in_reply_to => self.in_reply_to,
        :from         => sender,
        :to           => data[:recipient][:email],
        :subject      => data[:subject],
        :body         => data[:body],
        :content_type => 'text/html',
      },
      true
    )
  end
end