Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Ryan Lue c23e174ee0 Refactoring: Migrate user permission handling to Pundit policies. 3 лет назад
.github 25e12c7f5b Maintenance: Update Ruby to 2.7.4 3 лет назад
.gitlab 09fa75d121 Maintenance: Also perform browser-based OTRS import test via docker containers... 3 лет назад
.rubocop b8b57781b7 Maintenance: Activated rubocop Layout/LeadingCommentSpace. 3 лет назад
app c23e174ee0 Refactoring: Migrate user permission handling to Pundit policies. 3 лет назад
bin ca56de3648 Maintenance: Updated to Rails 6.0.4 and the new Zeitwerk autoloader. 3 лет назад
config c23e174ee0 Refactoring: Migrate user permission handling to Pundit policies. 3 лет назад
contrib 14393c7a7a Maintenance: Removed obsolete line that removed build time dependencies in the past. 3 лет назад
db 4ab01e3638 Fixes #3579 - Ensure Upload Cache files are removed after grace period. 3 лет назад
lib c23e174ee0 Refactoring: Migrate user permission handling to Pundit policies. 3 лет назад
log 2a5d4954ab Init version. 13 лет назад
public aaa17d72e0 Fixes #2258 - In some situations the chat button is visible without a active websocket connection. 3 лет назад
script 219f6c0c62 Fixes #3666 - Package installation fails because of too long file names. 3 лет назад
spec c23e174ee0 Refactoring: Migrate user permission handling to Pundit policies. 3 лет назад
test 09fa75d121 Maintenance: Also perform browser-based OTRS import test via docker containers... 3 лет назад
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 лет назад
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 лет назад
.codeclimate.yml c446bed0da Maintenance: disabled CodeClimate plugins that are actually used in the CI toolchain (brakeman to be added later). 3 лет назад
.csslintrc 7a8559e678 refactored postinstall.sh 8 лет назад
.editorconfig 4b97d9e5d0 Added .editorconfig file 6 лет назад
.eslintignore 7a8559e678 refactored postinstall.sh 8 лет назад
.eslintrc 97d14a93b3 Initial knowledge base support. 5 лет назад
.github_changelog_generator 492f6f994c Updated lables. 6 лет назад
.gitignore 1eef2a0e0f Closes #3450 - Add support for Redis as an optional web socket session store back end. 3 лет назад
.gitlab-ci.yml 25e12c7f5b Maintenance: Update Ruby to 2.7.4 3 лет назад
.overcommit.yml d7728b23f3 Switched from pre-commit to overcommit. 3 лет назад
.pkgr.yml d70d74450b Maintenance: Specify minimum PostgreSQL 9.3 version requirement for CentOS 7. 3 лет назад
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 лет назад
.rubocop.yml f83fe46c91 Maintenance: Introduce dedicated .rubocop directory (without '.rubocop'-prefixed file names) to make excludes relative to the calling directort (custom development). 4 лет назад
.ruby-version 25e12c7f5b Maintenance: Update Ruby to 2.7.4 3 лет назад
CHANGELOG.md 0d5655cedd Prepared for 5.0. 3 лет назад
CREDITS 8041685508 added some missing Github accounts to credits file 8 лет назад
Gemfile 9f7bec8942 Maintenance: Add Brakeman for static security analysis. 3 лет назад
Gemfile.lock d2f4a410ab Maintenance: Bump brakeman from 5.0.4 to 5.1.1 3 лет назад
Guardfile 5df98684da Maintenance: Update copyright information and add a new rubocop cop to watch over it. 3 лет назад
LICENSE 720d32e30b Maintenance: Update license to original text to make GitHub recognize it - closes #3398. 4 лет назад
LICENSE-3RD-PARTY.txt c80ea0bbc6 - Maintenance: Ticket Macro QUnit test works regardless of upcoming DST changes. 4 лет назад
LICENSE-ICONS-3RD-PARTY.json 12a5e9dba3 Fixes #1575 - GitHub integration. 4 лет назад
Procfile 80a516fc82 - added ports to pkgr.yml 7 лет назад
Procfile.frontend aa6dd3f2ca Add Guard to Procfile (to simplify using livereload plugins) 6 лет назад
README.md 602308801e Maintenance: Fix badges in Readme. 3 лет назад
Rakefile 5df98684da Maintenance: Update copyright information and add a new rubocop cop to watch over it. 3 лет назад
VERSION 0d5655cedd Prepared for 5.0. 3 лет назад
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 лет назад
coffeelint.json df61622e3e Next coffeelint level. 9 лет назад
config.ru 5df98684da Maintenance: Update copyright information and add a new rubocop cop to watch over it. 3 лет назад
gulpfile.js 97d14a93b3 Initial knowledge base support. 5 лет назад
package.json 180d3c31c4 update more icons, also ticket zoom edit controls 9 лет назад

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • CI: ci
  • Build Docker images: build-docker-compose-images build-docker-image
  • Code: Code Climate
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api/intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team