Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Thorsten Eckel bf6192113a Improved overall performance by using logger.debug { ... } instead of logger.debug(...). This decreases the LDAP import dry runtime by ~33%. 7 years ago
.github 6a288edc3f changed issue template 7 years ago
app bf6192113a Improved overall performance by using logger.debug { ... } instead of logger.debug(...). This decreases the LDAP import dry runtime by ~33%. 7 years ago
bin 507439e12f Improved setup performance by using multiple bundle jobs to install dependencies. 7 years ago
config bf6192113a Improved overall performance by using logger.debug { ... } instead of logger.debug(...). This decreases the LDAP import dry runtime by ~33%. 7 years ago
contrib 46fed0810a use ES_CONNECTION env var to delete old es index 7 years ago
db 2ecc60f22a Added Setting to define custom HTML Email CSS font. 7 years ago
lib bf6192113a Improved overall performance by using logger.debug { ... } instead of logger.debug(...). This decreases the LDAP import dry runtime by ~33%. 7 years ago
log 2a5d4954ab Init version. 13 years ago
public 307ce2f506 @muhammadn fixed issue #1716 - 'absolute' time formatting setting is not reflected on pending tickets. 7 years ago
script 4d7db317cc Added browser test to verify the fix. 7 years ago
spec ee5983cb03 Fixed issue #1857 - Direct access to organization tickets possible even though shared is deactivated. 7 years ago
test 70847f2b41 Improved fetching activity stream, online notifications and recent viewed items. Improved REST API with full and expaned attributes. 7 years ago
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 years ago
vendor 336ac67898 Closes #1465 7 years ago
.codeclimate.yml 7a8559e678 refactored postinstall.sh 8 years ago
.csslintrc 7a8559e678 refactored postinstall.sh 8 years ago
.eslintignore 7a8559e678 refactored postinstall.sh 8 years ago
.eslintrc 7a8559e678 refactored postinstall.sh 8 years ago
.github_changelog_generator 7a8559e678 refactored postinstall.sh 8 years ago
.gitignore 63b0e4fe31 Show incoming images if local content. External images or links with images are still removed. 8 years ago
.gitlab-ci.yml 5e62e3b2e5 Skip Zendesk tests. Some network outages. 7 years ago
.pkgr.yml 15a280b449 delete old es index if mapper attachments plugin is found 7 years ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 years ago
.rubocop.yml 2a39321959 Upgrade to rails 5.1.4 (upgrade will happen later). 7 years ago
.ruby-version de1e62e79f Updated to ruby 2.4.2. 7 years ago
.travis.yml 5da4d8f466 added univention docker image build trigger for travis-ci 7 years ago
CHANGELOG.md 5514023ac9 Updated for Zammad 2.4. 7 years ago
CREDITS 8041685508 added some missing Github accounts to credits file 8 years ago
Gemfile 2a39321959 Upgrade to rails 5.1.4 (upgrade will happen later). 7 years ago
Gemfile.lock 2df0ddc248 Updated gem loofah to 2.2.1. 7 years ago
Guardfile 6e2a507353 Applied rubocop. 9 years ago
LICENSE e7ca5cbbaf Updated doc. 8 years ago
LICENSE-3RD-PARTY.txt e04f9ee74d Cleanup. 8 years ago
LICENSE-ICONS-3RD-PARTY.json 6ce85513f9 Icons: add missing license information 8 years ago
Procfile 80a516fc82 - added ports to pkgr.yml 7 years ago
Procfile.frontend 807a1d88ef Update Procfile.frontend because it was buggy 7 years ago
README.md 4c38d7a719 Improved checks on 'Follow Up Possible' on frontend/backend API if set in user group 7 years ago
Rakefile 705487154c Applied changes for Rubocop 0.51. 7 years ago
VERSION 5514023ac9 Updated for Zammad 2.4. 7 years ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json df61622e3e Next coffeelint level. 9 years ago
config.ru 438bd42b8d Set config after env ins running to use an existing config namespace. 9 years ago
gulpfile.js c74e0dac46 forward icon, adjust ticket action icons height 7 years ago
package.json 180d3c31c4 update more icons, also ticket zoom edit controls 9 years ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under the GNU AFFERO General Public License (AGPL).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • Build: Build Status
  • Code: Code Climate Coverage Status
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api-intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team