Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Martin Edenhofer 96ba50d555 Updated to 4.1.1 3 years ago
.github 8afb00a940 Maintenance: Updates Ruby to 2.6.8 3 years ago
.gitlab 3a1f5b0a58 Maintenance: Allow failure for zendesk tests (temporarily). 3 years ago
.rubocop 80c5aa09a5 Fixes #2634 - Merge not possible with not set, required attributes 3 years ago
app b7b0d2c802 Maintenance: Enhance attachment preview capabilities 3 years ago
bin 5745fa46bd Bumps [rails](https://github.com/rails/rails) from 5.1.7 to 5.2.3. 5 years ago
config 47ab69d7ad Fixes #3653 - Freshdesk import fails with timeout error. 3 years ago
contrib 8c962afe33 Fixes #2674, closes #3775 - Zammad preflight check warning output causes Syntax-Error in postinstall.sh and failing installation. 3 years ago
db 9514bdaf45 Maintenance: Improve application boot time by reducing initial asset payload 3 years ago
lib 7bbe07d078 Maintenance: Add assets level to have different data sets based on permissions 3 years ago
log 2a5d4954ab Init version. 12 years ago
public d4c67c34d5 Maintenance: Improve clipboard handling of website chat 3 years ago
script 4718e75038 Maintenance: switch to Docker based OTRS import testing rather than using external services. 3 years ago
spec 063f297a8f Maintenance: Fixed rubocop errors. 3 years ago
test 7cd90906b7 Maintenance: Switch geo calendar integration test from http to https. 3 years ago
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 years ago
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 years ago
.codeclimate.yml 7a8559e678 refactored postinstall.sh 8 years ago
.csslintrc 7a8559e678 refactored postinstall.sh 8 years ago
.editorconfig 4b97d9e5d0 Added .editorconfig file 5 years ago
.eslintignore 7a8559e678 refactored postinstall.sh 8 years ago
.eslintrc 97d14a93b3 Initial knowledge base support. 5 years ago
.github_changelog_generator 492f6f994c Updated lables. 6 years ago
.gitignore 466b6818ea Maintenance: Add exclusion for backup config file to .gitignore. 3 years ago
.gitlab-ci.yml 54682458a7 Maintenance: Switch to official Selenium Docker images. 3 years ago
.pkgr.yml 1e0353a279 Fixes #3629: Updating package-based installations can break the front end. 3 years ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 years ago
.rubocop.yml f83fe46c91 Maintenance: Introduce dedicated .rubocop directory (without '.rubocop'-prefixed file names) to make excludes relative to the calling directort (custom development). 4 years ago
.ruby-version 8afb00a940 Maintenance: Updates Ruby to 2.6.8 3 years ago
CHANGELOG.md 96ba50d555 Updated to 4.1.1 3 years ago
CREDITS 8041685508 added some missing Github accounts to credits file 8 years ago
Gemfile 8afb00a940 Maintenance: Updates Ruby to 2.6.8 3 years ago
Gemfile.lock 2d4bb375f7 Maintenance: Bump nokogiri to v1.12.5. 3 years ago
Guardfile 6e2a507353 Applied rubocop. 9 years ago
LICENSE 720d32e30b Maintenance: Update license to original text to make GitHub recognize it - closes #3398. 3 years ago
LICENSE-3RD-PARTY.txt c80ea0bbc6 - Maintenance: Ticket Macro QUnit test works regardless of upcoming DST changes. 3 years ago
LICENSE-ICONS-3RD-PARTY.json 12a5e9dba3 Fixes #1575 - GitHub integration. 3 years ago
Procfile 80a516fc82 - added ports to pkgr.yml 7 years ago
Procfile.frontend aa6dd3f2ca Add Guard to Procfile (to simplify using livereload plugins) 6 years ago
README.md 3376037561 Maintenance: Replaced build badges of CircleCI (obsolete) with the ones of GitHub Actions. 4 years ago
Rakefile 7c3a289103 Add bootstrapping rake tasks (bs:init & bs:reset) 6 years ago
VERSION c4ecbb7553 Prepared for 4.1 3 years ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json df61622e3e Next coffeelint level. 9 years ago
config.ru b37e80df9a Updated rubocop(-* gems) to latest version (0.87.0). 4 years ago
gulpfile.js 97d14a93b3 Initial knowledge base support. 5 years ago
package.json 180d3c31c4 update more icons, also ticket zoom edit controls 9 years ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • CI: ci
  • Build Docker images: build-docker-compose-images build-docker-image
  • Code: Code Climate Coverage Status
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api/intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team