zammad/spec/fixtures/files/import/otrs/article/customer_email.json

{
  "Age": 200536176,
  "PriorityID": "3",
  "ContentType": "text/plain; charset=utf-8",
  "DynamicField_SugarCRMCompanySelection": [
    "Firma 1 - 117c26c0-11d4-7b8b-cb8f-4f7cb6823dd8",
    "Firma 2 - 1111111-11d4-7b8b-cb8f-4f7cb6823dd8",
    "Firma 3 - 22222222-11d4-7b8b-cb8f-4f7cb6823dd8"
  ],
  "ServiceID": null,
  "TicketFreeText11": null,
  "DynamicField_ITSMDueDate": null,
  "DynamicField_Topic": null,
  "StateID": "1",
  "DynamicField_Hostname": null,
  "Body": "Welcome!\n\nThank you for installing OTRS.\n\nYou will find updates and patches at http://www.otrs.com/open-source/.\nOnline documentation is available at http://doc.otrs.org/.\nYou can also use our mailing lists http://lists.otrs.org/\nor our forums at http://forums.otrs.org/\n\nRegards,\n\nThe OTRS Project\n",
  "DynamicField_ZammadMigratorChanged": null,
  "EscalationTime": "0",
  "ChangeTime": "2014-06-24 09:32:14",
  "OwnerID": "1",
  "DynamicField_ZarafaTN": null,
  "DynamicField_ProcessManagementActivityID": null,
  "DynamicField_TopicID": null,
  "DynamicField_ScomHostname": null,
  "Owner": "root@localhost",
  "AgeTimeUnix": 82611378,
  "TicketFreeKey11": null,
  "ArticleID": "999",
  "CreateTime": "2010-08-02 14:00:00",
  "DynamicField_ScomUUID": null,
  "DynamicField_TicketFreeText11": null,
  "DynamicField_TicketFreeKey11": null,
  "DynamicField_ITSMReviewRequired": null,
  "DynamicField_OpenExchangeTicketNumber": null,
  "DynamicField_ITSMDecisionDate": null,
  "ArticleTypeID": "1",
  "QueueID": "2",
  "ReplyTo": null,
  "DynamicField_ITSMImpact": null,
  "TicketID": "999",
  "DynamicField_ITSMRecoveryStartTime": null,
  "Cc": null,
  "EscalationResponseTime": "0",
  "DynamicField_ProcessManagementProcessID": null,
  "IncomingTime": "1280750400",
  "Charset": "",
  "DynamicField_CheckboxExample": null,
  "DynamicField_Location": null,
  "CustomerUserID": "1000001",
  "DynamicField_Vertriebsweg": null,
  "Attachments": [],
  "DynamicField_CustomerLocation": null,
  "DynamicField_SugarCRMRemoteID": null,
  "DynamicField_OpenExchangeTN": null,
  "Service": "",
  "Type": "Incident",
  "ContentCharset": "",
  "DynamicField_TETest": ["test", "test1", "test3"],
  "Responsible": "root@localhost",
  "SenderType": "customer",
  "ResponsibleID": "1",
  "SLA": "",
  "MimeType": "",
  "DynamicField_Combine": "22222222-11d4-7b8b-cb8f-4f7cb6823dd8",
  "Subject": "Welcome to OTRS!",
  "InReplyTo": null,
  "RealTillTimeNotUsed": "0",
  "DynamicField_ScomService": null,
  "CustomerID": "1000001",
  "TypeID": null,
  "MessageID": "<007@localhost>",
  "Priority": "3 normal",
  "To": "Your OTRS System <otrs@localhost>",
  "DynamicField_SugarCRMCompanySelectedID": "22222222-11d4-7b8b-cb8f-4f7cb6823dd8",
  "UntilTime": 0,
  "EscalationUpdateTime": "0",
  "CreateBy": "1",
  "Queue": "Raw",
  "DynamicField_ITSMRepairStartTime": null,
  "ToRealname": "Your OTRS System",
  "State": "new",
  "SenderTypeID": "3",
  "DynamicField_ZammadMigratorChangedOld": null,
  "Title": "Welcome to OTRS!",
  "DynamicField_ScomState": null,
  "References": null,
  "DynamicField_Department": null,
  "ArticleType": "email-external",
  "StateType": "new",
  "FromRealname": "Betreuter Kunde",
  "EscalationSolutionTime": "0",
  "LockID": "2",
  "TicketNumber": "2010080210123456",
  "DynamicField_ITSMDecisionResult": null,
  "Lock": "lock",
  "CreateTimeUnix": "1280750400",
  "SLAID": null,
  "DynamicField_ITSMCriticality": null,
  "From": "\"Betreuter Kunde\" <kunde2@kunde.de>"
}