Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Rolf Schmidt 8dd045af75 Maintenance: Fix difference function to compare both ways and also make sure that the observer copies hashes to prevent references. 3 лет назад
.coffeelint 64a87b1c67 Fixes #2709, fixes #2666, fixes #2665, fixes #556, fixes #3275 - Refactoring: Implement new translation toolchain based on gettext. 3 лет назад
.github 25e12c7f5b Maintenance: Update Ruby to 2.7.4 3 лет назад
.gitlab 572d91f65e Maintenance: Add CI check for possibly orphaned bundled gems. 3 лет назад
.rubocop 344d647079 Maintenance: Improved wording of translatable source strings. 3 лет назад
app 8dd045af75 Maintenance: Fix difference function to compare both ways and also make sure that the observer copies hashes to prevent references. 3 лет назад
bin 24c3bdfd87 Maintenance: Update copyright header. 3 лет назад
config a1af43d3e7 Fixed #3933 - Startup of Zammad does not synchronize the custom branding logo. 3 лет назад
contrib 63ae3d0838 Add Information on where to find information about configurations 3 лет назад
db d63090e67e Maintenance: Fixed wording of scheduler job. 3 лет назад
i18n 6b093828a5 Translated using Weblate (German) 3 лет назад
lib 572d91f65e Maintenance: Add CI check for possibly orphaned bundled gems. 3 лет назад
log 2a5d4954ab Init version. 13 лет назад
public 8dd045af75 Maintenance: Fix difference function to compare both ways and also make sure that the observer copies hashes to prevent references. 3 лет назад
script dcc1be937b Maintenance: Port old keyboard shortcuts tests to capybara. 3 лет назад
spec 6b093828a5 Translated using Weblate (German) 3 лет назад
test 2b78f5fff7 Maintenance: Drop obsolete use of orphaned coverage modules. 3 лет назад
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 лет назад
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 лет назад
.codeclimate.yml c446bed0da Maintenance: disabled CodeClimate plugins that are actually used in the CI toolchain (brakeman to be added later). 3 лет назад
.editorconfig 4b97d9e5d0 Added .editorconfig file 6 лет назад
.eslintignore 7a8559e678 refactored postinstall.sh 8 лет назад
.eslintrc 97d14a93b3 Initial knowledge base support. 5 лет назад
.github_changelog_generator 492f6f994c Updated lables. 6 лет назад
.gitignore 2b78f5fff7 Maintenance: Drop obsolete use of orphaned coverage modules. 3 лет назад
.gitlab-ci.yml a1512f4f93 Maintenance: Improve CI config to use any NodeJS available on the CentOS CI image. 3 лет назад
.overcommit.yml ff246de1d7 Maintenance: Disable overcommit signature change verification to better support different configurations in development branches. 3 лет назад
.pkgr.yml fb32d57308 Maintenance: Add Debian 11 support to packager.io processes 3 лет назад
.prettierrc.json 5c333430ca Maintenance: Updated stylelint to version 14 and added prettier as a better preparation for future steps. 3 лет назад
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 лет назад
.rubocop.yml f83fe46c91 Maintenance: Introduce dedicated .rubocop directory (without '.rubocop'-prefixed file names) to make excludes relative to the calling directort (custom development). 4 лет назад
.ruby-version 25e12c7f5b Maintenance: Update Ruby to 2.7.4 3 лет назад
.stylelintrc.json 5c333430ca Maintenance: Updated stylelint to version 14 and added prettier as a better preparation for future steps. 3 лет назад
CHANGELOG.md 9df0aaed7c Prepared 5.1. 3 лет назад
CREDITS 8041685508 added some missing Github accounts to credits file 8 лет назад
Gemfile 572d91f65e Maintenance: Add CI check for possibly orphaned bundled gems. 3 лет назад
Gemfile.lock 0d98e453ef Maintenance: Bump brakeman from 5.2.0 to 5.2.1 3 лет назад
Guardfile 24c3bdfd87 Maintenance: Update copyright header. 3 лет назад
LICENSE 720d32e30b Maintenance: Update license to original text to make GitHub recognize it - closes #3398. 4 лет назад
LICENSE-3RD-PARTY.txt c80ea0bbc6 - Maintenance: Ticket Macro QUnit test works regardless of upcoming DST changes. 4 лет назад
LICENSE-ICONS-3RD-PARTY.json dde8046470 Fixes #2612 - Tag KB Answers 3 лет назад
Procfile 80a516fc82 - added ports to pkgr.yml 7 лет назад
Procfile.frontend aa6dd3f2ca Add Guard to Procfile (to simplify using livereload plugins) 6 лет назад
README.md 602308801e Maintenance: Fix badges in Readme. 3 лет назад
Rakefile 24c3bdfd87 Maintenance: Update copyright header. 3 лет назад
VERSION 9df0aaed7c Prepared 5.1. 3 лет назад
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 лет назад
coffeelint.json 64a87b1c67 Fixes #2709, fixes #2666, fixes #2665, fixes #556, fixes #3275 - Refactoring: Implement new translation toolchain based on gettext. 3 лет назад
config.ru 24c3bdfd87 Maintenance: Update copyright header. 3 лет назад
package.json 8735dc0090 Maintenance: Updated the npm dependencies for stylelint. 3 лет назад
yarn.lock 8735dc0090 Maintenance: Updated the npm dependencies for stylelint. 3 лет назад

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • CI: ci
  • Build Docker images: build-docker-compose-images build-docker-image
  • Code: Code Climate
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api/intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team