Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Martin Edenhofer 8777ff5c85 Release 3.2.1 4 years ago
.circleci f0fdf7e7f3 Maintenance: Disable execution of ES RSpec tests in CircleCI env. 5 years ago
.github 6a288edc3f changed issue template 6 years ago
.gitlab 73472484a9 Rephrase GitLab MR template to encourage more complete reporting 5 years ago
app 4e75f8ff35 Enhancement: Reduce shown messages after password reset to one single version. 4 years ago
bin 5745fa46bd Bumps [rails](https://github.com/rails/rails) from 5.1.7 to 5.2.3. 5 years ago
config 2bfa144ce0 Enhancement: Made CORS Preflight Check specification conform. 4 years ago
contrib a5f314949e Enhancement: Harden default reverse proxy configuration to not send it's name and version number to the client. 4 years ago
db 215bbe7884 Feature: Chat origin whitelisting functionality. 4 years ago
lib bf1e58804f Maintenance: Migrate email tests to new host. 4 years ago
log 2a5d4954ab Init version. 12 years ago
public a4ded74601 Enhancement: Ensure added HTML is converted back to its original format when identifying signature. 4 years ago
script 8c27cbb05e Fixed issue #2692 - ticket auto assignment is not working if only one excluded user is defined. 4 years ago
spec dad0af4b86 Enhancement: Provide unique error code for technical errors to make it easy to find them in the logs. 4 years ago
test bf1e58804f Maintenance: Migrate email tests to new host. 4 years ago
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 years ago
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 years ago
.codeclimate.yml 7a8559e678 refactored postinstall.sh 8 years ago
.csslintrc 7a8559e678 refactored postinstall.sh 8 years ago
.editorconfig 4b97d9e5d0 Added .editorconfig file 5 years ago
.eslintignore 7a8559e678 refactored postinstall.sh 8 years ago
.eslintrc 97d14a93b3 Initial knowledge base support. 5 years ago
.github_changelog_generator 492f6f994c Updated lables. 6 years ago
.gitignore e48256c130 Refactoring: Removed use of unnecessary exception wrapper method `response_access_deny`. 5 years ago
.gitlab-ci.yml dad0af4b86 Enhancement: Provide unique error code for technical errors to make it easy to find them in the logs. 4 years ago
.pkgr.yml 19b597132b Added CentOS 8 support for packager.io 4 years ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 years ago
.rubocop.yml 40dcb0e132 Updated rubocop to latest version (0.74). 5 years ago
.rubocop_todo.rspec.yml 692addcf2a Enhancement: Reflect current_user in ticket_customer lookup. 4 years ago
.rubocop_todo.yml c8d19fc0af Maintenance: Completely disable Metrics/AbcSize rubocop for now. A list of files would be prefered but is currently not available. 5 years ago
.ruby-version 83c77a4a35 Applied required changes to install and use PHP 5.6 for testing the Zammad PHP API client - until @jepf adds PHP 7 support (for tests). 5 years ago
CHANGELOG.md 8777ff5c85 Release 3.2.1 4 years ago
CREDITS 8041685508 added some missing Github accounts to credits file 8 years ago
Gemfile 528479cee6 Updated rake to 2.0.8 (CVE-2019-16782) and rails to 5.2.4.1. 4 years ago
Gemfile.lock fd84f3a102 Bumped puma to 3.12.4 (CVE-2020-5247). 4 years ago
Guardfile 6e2a507353 Applied rubocop. 9 years ago
LICENSE e7ca5cbbaf Updated doc. 8 years ago
LICENSE-3RD-PARTY.txt 7faa4c310d Implemented CTI ticket create screen popup on answering call. 5 years ago
LICENSE-ICONS-3RD-PARTY.json 97d14a93b3 Initial knowledge base support. 5 years ago
Procfile 80a516fc82 - added ports to pkgr.yml 7 years ago
Procfile.frontend aa6dd3f2ca Add Guard to Procfile (to simplify using livereload plugins) 6 years ago
README.md 9005dc3463 use develop branch for build badge 5 years ago
Rakefile 7c3a289103 Add bootstrapping rake tasks (bs:init & bs:reset) 6 years ago
VERSION eafe412d87 Fixed Version typo. 5 years ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json df61622e3e Next coffeelint level. 9 years ago
config.ru 438bd42b8d Set config after env ins running to use an existing config namespace. 8 years ago
gulpfile.js 97d14a93b3 Initial knowledge base support. 5 years ago
package.json 180d3c31c4 update more icons, also ticket zoom edit controls 9 years ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • Build: Build Status
  • Code: Code Climate Coverage Status
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api-intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team