Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Rolf Schmidt 6cbce23c54 Maintenance: Fix failing database cleanup for custom development. 3 years ago
.github 22e0fc5520 Maintenance: Updated to Ruby 2.7.3. 3 years ago
.gitlab 605f5f6fa2 Maintenance: Run further integration tests only in non-private branches. 3 years ago
.rubocop 0f61a7e6ca Maintenance: Updated all non-pinned gems. 3 years ago
app d0d00bf62c Fixes #3631, fixes #3645 - Freshdesk import subdomain selection fails. 3 years ago
bin ca56de3648 Maintenance: Updated to Rails 6.0.4 and the new Zeitwerk autoloader. 3 years ago
config 697661cbf2 Maintenance: Only load gems when they are needed to save memory otherwise. 3 years ago
contrib 341bdd6eb9 Maintenance: Activate ShellCheck also for 'function' files without '.sh' extension. 3 years ago
db d09a3c5b85 Fixes #3641 - Migration 3.6.1 to 4.1 : No configured business hours found! 3 years ago
lib a99f87abe6 Fixes #2085 - timezone issue with elasticsearch 3 years ago
log 2a5d4954ab Init version. 13 years ago
public 3b98e003f4 Form: refactor backdrop resizing – no more js needed; also resizes when textarea resizes 3 years ago
script f85d2adff5 Fixes #3116 - Verification tokens questionable behavior in developer mode 3 years ago
spec 6cbce23c54 Maintenance: Fix failing database cleanup for custom development. 3 years ago
test 05e1ae82ff Maintenance: Adjust integration test case to new Zendesk API User result. 3 years ago
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 years ago
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 years ago
.codeclimate.yml c446bed0da Maintenance: disabled CodeClimate plugins that are actually used in the CI toolchain (brakeman to be added later). 3 years ago
.csslintrc 7a8559e678 refactored postinstall.sh 8 years ago
.editorconfig 4b97d9e5d0 Added .editorconfig file 6 years ago
.eslintignore 7a8559e678 refactored postinstall.sh 8 years ago
.eslintrc 97d14a93b3 Initial knowledge base support. 5 years ago
.github_changelog_generator 492f6f994c Updated lables. 6 years ago
.gitignore 1eef2a0e0f Closes #3450 - Add support for Redis as an optional web socket session store back end. 3 years ago
.gitlab-ci.yml 2c59c60adb Maintenance: Switch to the correct CI image tag 2.7.3. 3 years ago
.pkgr.yml 064181815e Fixes #3629: Updating package-based installations can break the front end. 3 years ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 years ago
.rubocop.yml f83fe46c91 Maintenance: Introduce dedicated .rubocop directory (without '.rubocop'-prefixed file names) to make excludes relative to the calling directort (custom development). 4 years ago
.ruby-version 22e0fc5520 Maintenance: Updated to Ruby 2.7.3. 3 years ago
CHANGELOG.md 0d5655cedd Prepared for 5.0. 3 years ago
CREDITS 8041685508 added some missing Github accounts to credits file 8 years ago
Gemfile 697661cbf2 Maintenance: Only load gems when they are needed to save memory otherwise. 3 years ago
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Guardfile 5df98684da Maintenance: Update copyright information and add a new rubocop cop to watch over it. 3 years ago
LICENSE 720d32e30b Maintenance: Update license to original text to make GitHub recognize it - closes #3398. 4 years ago
LICENSE-3RD-PARTY.txt c80ea0bbc6 - Maintenance: Ticket Macro QUnit test works regardless of upcoming DST changes. 4 years ago
LICENSE-ICONS-3RD-PARTY.json 12a5e9dba3 Fixes #1575 - GitHub integration. 4 years ago
Procfile 80a516fc82 - added ports to pkgr.yml 8 years ago
Procfile.frontend aa6dd3f2ca Add Guard to Procfile (to simplify using livereload plugins) 6 years ago
README.md 3376037561 Maintenance: Replaced build badges of CircleCI (obsolete) with the ones of GitHub Actions. 4 years ago
Rakefile 5df98684da Maintenance: Update copyright information and add a new rubocop cop to watch over it. 3 years ago
VERSION 0d5655cedd Prepared for 5.0. 3 years ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json df61622e3e Next coffeelint level. 9 years ago
config.ru 5df98684da Maintenance: Update copyright information and add a new rubocop cop to watch over it. 3 years ago
gulpfile.js 97d14a93b3 Initial knowledge base support. 5 years ago
package.json 180d3c31c4 update more icons, also ticket zoom edit controls 9 years ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • CI: ci
  • Build Docker images: build-docker-compose-images build-docker-image
  • Code: Code Climate Coverage Status
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api/intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team