Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Thorsten Eckel 6839d6e3e0 Enhancement: Skip CTI log update when import_mode is active. 4 years ago
.github e865826810 Maintenance: Updated Ruby dependency to 2.6.5. 5 years ago
.gitlab 1c160abf7a Maintenance: removes legacy MAILBOX_AUTO and MAILBOX_MANUAL tests 4 years ago
app 6839d6e3e0 Enhancement: Skip CTI log update when import_mode is active. 4 years ago
bin 5745fa46bd Bumps [rails](https://github.com/rails/rails) from 5.1.7 to 5.2.3. 5 years ago
config 9ef0a368c0 Follow up - b9b3a73474cb3e44e3a18c898dfa113a495069d7 - Fixes #3085 - Required Doorkeeper scope is missing and fails authentication. 4 years ago
contrib 2ffca390a9 Fixes #1961 - S/MIME integration. 4 years ago
db ee1c4677ea Fixes #3087: Search taskbars cause DeadLocks. 4 years ago
lib ae22dfcded Fixes #3090: Failed to run import backend 'Import::Exchange'. Cause: Missing implementation of 'mapping' method for 'Sequencer::Unit::Import::Exchange::FolderContact::Mapping::Login'. 4 years ago
log 2a5d4954ab Init version. 13 years ago
public 90f1442dc8 PR #3073 - adds Portuguese Brazilian translation to chat. Thank you @ jhenriquejrc! 4 years ago
script 1aeb0a9ba5 Performance: Parallelize Session.jobs if ENV 'ZAMMAD_SESSION_JOBS_CONCURRENT' is provided with number of dedicated worker node processes to spawn. 5 years ago
spec 6839d6e3e0 Enhancement: Skip CTI log update when import_mode is active. 4 years ago
test 4014839242 Fixes issue #2907 - Password strength settings are ignored when creating new customer accounts. Make login available to verified users only. 4 years ago
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 years ago
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 years ago
.codeclimate.yml 7a8559e678 refactored postinstall.sh 8 years ago
.csslintrc 7a8559e678 refactored postinstall.sh 8 years ago
.editorconfig 4b97d9e5d0 Added .editorconfig file 6 years ago
.eslintignore 7a8559e678 refactored postinstall.sh 8 years ago
.eslintrc 97d14a93b3 Initial knowledge base support. 5 years ago
.github_changelog_generator 492f6f994c Updated lables. 6 years ago
.gitignore e48256c130 Refactoring: Removed use of unnecessary exception wrapper method `response_access_deny`. 6 years ago
.gitlab-ci.yml d99c596ab8 Follow up - 7aeeb6ed1a8327194d2ed5123436038351b2dfc1 - removed unnecessary TODO. 4 years ago
.pkgr.yml 1cca1870bf Maintenance: Removed duplicate "sles-12" entry in packager.io configuration. 4 years ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 years ago
.rubocop.yml 3f453c31e9 Updated rubocop(-* gems) to latest version (0.82.0). 4 years ago
.rubocop_todo.rspec.yml cc2bc4f188 Fixes #2867 - KB links are in the header and footer of the public KB, Fixes #2834 - unclear meaning of "Public Menu" tab in KB admin 4 years ago
.rubocop_todo.yml 1aeb0a9ba5 Performance: Parallelize Session.jobs if ENV 'ZAMMAD_SESSION_JOBS_CONCURRENT' is provided with number of dedicated worker node processes to spawn. 5 years ago
.ruby-version e865826810 Maintenance: Updated Ruby dependency to 2.6.5. 5 years ago
CHANGELOG.md f4084fb011 Prepared for 3.4.x. 5 years ago
CREDITS 8041685508 added some missing Github accounts to credits file 8 years ago
Gemfile 2ffca390a9 Fixes #1961 - S/MIME integration. 4 years ago
Gemfile.lock 767239733c CVE-2020-8184 4 years ago
Guardfile 6e2a507353 Applied rubocop. 9 years ago
LICENSE e7ca5cbbaf Updated doc. 8 years ago
LICENSE-3RD-PARTY.txt 7faa4c310d Implemented CTI ticket create screen popup on answering call. 5 years ago
LICENSE-ICONS-3RD-PARTY.json 2ffca390a9 Fixes #1961 - S/MIME integration. 4 years ago
Procfile 80a516fc82 - added ports to pkgr.yml 7 years ago
Procfile.frontend aa6dd3f2ca Add Guard to Procfile (to simplify using livereload plugins) 6 years ago
README.md e42d62d1c6 Fix broken references to Zammad documentation pages 5 years ago
Rakefile 7c3a289103 Add bootstrapping rake tasks (bs:init & bs:reset) 6 years ago
VERSION f4084fb011 Prepared for 3.4.x. 5 years ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json df61622e3e Next coffeelint level. 9 years ago
config.ru 438bd42b8d Set config after env ins running to use an existing config namespace. 9 years ago
gulpfile.js 97d14a93b3 Initial knowledge base support. 5 years ago
package.json 180d3c31c4 update more icons, also ticket zoom edit controls 9 years ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • Build: Build Status
  • Code: Code Climate Coverage Status
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api/intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team