Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Billy Zhou 45fee1b752 Fixed issue #2026 by checking for change permission before showing bulk action form (fixes #2026) 6 years ago
.github 6a288edc3f changed issue template 7 years ago
app 45fee1b752 Fixed issue #2026 by checking for change permission before showing bulk action form (fixes #2026) 6 years ago
bin fbeccbc85c Updated to latest rubocop version. 7 years ago
config 15d8cb213d Enable Rack::LiveReload via environment variable RAKE_LIVE_RELOAD. 6 years ago
contrib 101d7d975c Use rake script for elasticsearch index deletion. 6 years ago
db dd848ad135 Added new pretty_date_format option "timestamp" to show only the timestamp e. g. "2018-09-19 15:25". 6 years ago
lib fa678f938a Support processing of emails with Windows-1258 encoding (fixes #2224) 6 years ago
log 2a5d4954ab Init version. 13 years ago
public dd848ad135 Added new pretty_date_format option "timestamp" to show only the timestamp e. g. "2018-09-19 15:25". 6 years ago
script ccf97ee077 Issue #2232 hide inactive report profiles 6 years ago
spec dc8748896d Fixed #2236 by adding instance_method_already_implemented? check for invalid attribute names (fixes #2236) 6 years ago
test 45fee1b752 Fixed issue #2026 by checking for change permission before showing bulk action form (fixes #2026) 6 years ago
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 years ago
vendor 336ac67898 Closes #1465 7 years ago
.codeclimate.yml 7a8559e678 refactored postinstall.sh 8 years ago
.csslintrc 7a8559e678 refactored postinstall.sh 8 years ago
.eslintignore 7a8559e678 refactored postinstall.sh 8 years ago
.eslintrc 7a8559e678 refactored postinstall.sh 8 years ago
.github_changelog_generator 492f6f994c Updated lables. 6 years ago
.gitignore a6d554cfb3 Organize gitignore 6 years ago
.gitlab-ci.yml 29b616d61d Refactored all controller mini tests and migrated them to rspec request specs 6 years ago
.pkgr.yml 45854246da some rework on database config, packager.io & cleanup scripts 6 years ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 years ago
.rubocop.yml b403432c76 Initial support of recursive triggers for tickets - issue #2035. 6 years ago
.rubocop_todo.yml fbeccbc85c Updated to latest rubocop version. 7 years ago
.ruby-version 822db47014 Upgrade to rails 5.1.5 and ruby 2.4.2. 7 years ago
.travis.yml 208ed18fdd Removed obsolete test exeuction of controller tests in travis (because they are migrated to rspec now). 6 years ago
CHANGELOG.md e36bf7ef53 UpdatedUpdated CHANGES. 6 years ago
CREDITS 8041685508 added some missing Github accounts to credits file 8 years ago
Gemfile 5bfa535b62 Improved initial import and sync of translations (about 5-8 times faster). 6 years ago
Gemfile.lock cd93bccfed Updated rubyzip to v1.2.2. 6 years ago
Guardfile 6e2a507353 Applied rubocop. 9 years ago
LICENSE e7ca5cbbaf Updated doc. 8 years ago
LICENSE-3RD-PARTY.txt e04f9ee74d Cleanup. 8 years ago
LICENSE-ICONS-3RD-PARTY.json 6ce85513f9 Icons: add missing license information 8 years ago
Procfile 80a516fc82 - added ports to pkgr.yml 8 years ago
Procfile.frontend 807a1d88ef Update Procfile.frontend because it was buggy 7 years ago
README.md 4c38d7a719 Improved checks on 'Follow Up Possible' on frontend/backend API if set in user group 7 years ago
Rakefile 7c3a289103 Add bootstrapping rake tasks (bs:init & bs:reset) 6 years ago
VERSION e36bf7ef53 UpdatedUpdated CHANGES. 6 years ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json df61622e3e Next coffeelint level. 9 years ago
config.ru 438bd42b8d Set config after env ins running to use an existing config namespace. 9 years ago
gulpfile.js c74e0dac46 forward icon, adjust ticket action icons height 7 years ago
package.json 180d3c31c4 update more icons, also ticket zoom edit controls 9 years ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under the GNU AFFERO General Public License (AGPL).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • Build: Build Status
  • Code: Code Climate Coverage Status
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api-intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team