Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Rolf Schmidt 2d6d15f9be Fixes #3514 - csv import example file download (organizations) is empty. 3 years ago
.github 25e12c7f5b Maintenance: Update Ruby to 2.7.4 3 years ago
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.rubocop 1cf8ec8969 Fixes #3672 - MessageBird integration 3 years ago
app 2d6d15f9be Fixes #3514 - csv import example file download (organizations) is empty. 3 years ago
bin ca56de3648 Maintenance: Updated to Rails 6.0.4 and the new Zeitwerk autoloader. 3 years ago
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README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • CI: ci
  • Build Docker images: build-docker-compose-images build-docker-image
  • Code: Code Climate
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api/intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team