Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Mantas Masalskis 28829c334b Maintenance: Added methods to get list of tagged objects or references to them in backend code. 3 years ago
.github 25e12c7f5b Maintenance: Update Ruby to 2.7.4 3 years ago
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app 28829c334b Maintenance: Added methods to get list of tagged objects or references to them in backend code. 3 years ago
bin ca56de3648 Maintenance: Updated to Rails 6.0.4 and the new Zeitwerk autoloader. 3 years ago
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lib 86e18abd00 Maintenance: Bump rubocop from 1.18.4 to 1.19.0 3 years ago
log 2a5d4954ab Init version. 13 years ago
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script 219f6c0c62 Fixes #3666 - Package installation fails because of too long file names. 3 years ago
spec 28829c334b Maintenance: Added methods to get list of tagged objects or references to them in backend code. 3 years ago
test 7e6e751d69 Fixes #3695 - Detect Jira follow-ups. 3 years ago
tmp 8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly. 8 years ago
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 years ago
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.eslintrc 97d14a93b3 Initial knowledge base support. 5 years ago
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.rubocop.yml f83fe46c91 Maintenance: Introduce dedicated .rubocop directory (without '.rubocop'-prefixed file names) to make excludes relative to the calling directort (custom development). 4 years ago
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CHANGELOG.md 0d5655cedd Prepared for 5.0. 3 years ago
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LICENSE-ICONS-3RD-PARTY.json 12a5e9dba3 Fixes #1575 - GitHub integration. 4 years ago
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gulpfile.js 97d14a93b3 Initial knowledge base support. 5 years ago
package.json 180d3c31c4 update more icons, also ticket zoom edit controls 9 years ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • CI: ci
  • Build Docker images: build-docker-compose-images build-docker-image
  • Code: Code Climate
  • Docs: Documentation Status
  • Issues: Percentage of issues still open Average time to resolve an issue
  • Download DEB/RPM:
  • Docker multi container image:
  • Docker single container image:
  • Vagrant:
  • License:

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

REST API

https://docs.zammad.org/en/latest/api/intro.html

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team