123456789101112131415161718192021222324 |
- Nouveau Ticket (#{ticket.title})
- <div>Bonjour #{recipient.firstname},</div>
- <br>
- <div>Un nouveau ticket (#{ticket.title}) a été créé par "<b>#{current_user.longname}</b>".</div>
- <br>
- <div>
- #{t('Group')} : #{ticket.group.name}<br>
- #{t('Owner')} : #{ticket.owner.fullname}<br>
- #{t('State')} : #{t(ticket.state.name)}<br>
- </div>
- <br>
- <% if @objects[:article] %>
- <div>
- #{t('Information')} :
- <blockquote type="cite">
- #{article.body_as_html}
- </blockquote>
- </div>
- <% end %>
- <br>
- <div>
- <a href="#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}" target="zammad_app">Voir dans #{config.product_name}</a>
- </div>
|