Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Martin Edenhofer 180502d03b - Prefer `oversized_preferences` naming prefix for consistency reasons.		5 лет назад
.circleci	83c77a4a35 Applied required changes to install and use PHP 5.6 for testing the Zammad PHP API client - until @jepf adds PHP 7 support (for tests).	5 лет назад
.github	6a288edc3f changed issue template	7 лет назад
.gitlab	73472484a9 Rephrase GitLab MR template to encourage more complete reporting	5 лет назад
app	180502d03b - Prefer `oversized_preferences` naming prefix for consistency reasons.	5 лет назад
bin	5745fa46bd Bumps [rails](https://github.com/rails/rails) from 5.1.7 to 5.2.3.	5 лет назад
config	08a98efca4 Fixes #2647 - Enhance CTI-Caller-Log to "mark as seen" all unread entries at once	5 лет назад
contrib	272344ae35 Unset RAILS_LOG_TO_STDOUT by default	5 лет назад
db	832b2ec28a Fixes #2661 - Inconsistency in "follow up" strings	5 лет назад
lib	40dcb0e132 Updated rubocop to latest version (0.74).	5 лет назад
log	2a5d4954ab Init version.	13 лет назад
public	ebe053efca PR2597: Fixed issue #2596 by correcting chat header's height	5 лет назад
script	a1da3a27f9 Enable Lint/UselessAssignment cop.	5 лет назад
spec	c88739cde8 Fixes #2710 - ignore 'new line' between trigger chars.	5 лет назад
test	180502d03b - Prefer `oversized_preferences` naming prefix for consistency reasons.	5 лет назад
tmp	8f983df395 Re-added tmp/pids folder and added .gitignore exclusion because of zammad services not running correctly.	8 лет назад
vendor	336ac67898 Closes #1465	7 лет назад
.codeclimate.yml	7a8559e678 refactored postinstall.sh	8 лет назад
.csslintrc	7a8559e678 refactored postinstall.sh	8 лет назад
.editorconfig	4b97d9e5d0 Added .editorconfig file	6 лет назад
.eslintignore	7a8559e678 refactored postinstall.sh	8 лет назад
.eslintrc	97d14a93b3 Initial knowledge base support.	5 лет назад
.github_changelog_generator	492f6f994c Updated lables.	6 лет назад
.gitignore	e48256c130 Refactoring: Removed use of unnecessary exception wrapper method `response_access_deny`.	6 лет назад
.gitlab-ci.yml	fae194918e Implemented issue #2092 - Send postmaster email to sender if email is too big	5 лет назад
.pkgr.yml	d10df2b03b Update pkgr.yml for consensisty with Ubuntu 18.04	6 лет назад
.rspec	e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests.	8 лет назад
.rubocop.yml	40dcb0e132 Updated rubocop to latest version (0.74).	5 лет назад
.rubocop_todo.rspec.yml	a1da3a27f9 Enable Lint/UselessAssignment cop.	5 лет назад
.rubocop_todo.yml	40dcb0e132 Updated rubocop to latest version (0.74).	5 лет назад
.ruby-version	83c77a4a35 Applied required changes to install and use PHP 5.6 for testing the Zammad PHP API client - until @jepf adds PHP 7 support (for tests).	5 лет назад
CHANGELOG.md	76959f1919 Prepared files.	5 лет назад
CREDITS	8041685508 added some missing Github accounts to credits file	8 лет назад
Gemfile	40dcb0e132 Updated rubocop to latest version (0.74).	5 лет назад
Gemfile.lock	40dcb0e132 Updated rubocop to latest version (0.74).	5 лет назад
Guardfile	6e2a507353 Applied rubocop.	9 лет назад
LICENSE	e7ca5cbbaf Updated doc.	8 лет назад
LICENSE-3RD-PARTY.txt	7faa4c310d Implemented CTI ticket create screen popup on answering call.	5 лет назад
LICENSE-ICONS-3RD-PARTY.json	97d14a93b3 Initial knowledge base support.	5 лет назад
Procfile	80a516fc82 - added ports to pkgr.yml	8 лет назад
Procfile.frontend	aa6dd3f2ca Add Guard to Procfile (to simplify using livereload plugins)	6 лет назад
README.md	9005dc3463 use develop branch for build badge	6 лет назад
Rakefile	7c3a289103 Add bootstrapping rake tasks (bs:init & bs:reset)	6 лет назад
VERSION	eafe412d87 Fixed Version typo.	5 лет назад
browserlist	851d1b4175 add autoprefixer, remove manual prefixes	9 лет назад
coffeelint.json	df61622e3e Next coffeelint level.	9 лет назад
config.ru	438bd42b8d Set config after env ins running to use an existing config namespace.	9 лет назад
gulpfile.js	97d14a93b3 Initial knowledge base support.	5 лет назад
package.json	180d3c31c4 update more icons, also ticket zoom edit controls	9 лет назад

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!