Zammad is a web based open source helpdesk/customer support system https://zammad.org/

Martin Gruner 12d4e0de4a Maintenance: Apply security update for Rails 7.1 9 hours ago
.dev f3f10320e0 Maintenance: Update dependency cypress to ^13.15.0 2 months ago
.eslint-plugin-zammad a708781237 Maintenance: Update dependency eslint to ^8.57.1 2 months ago
.github deca44e0dd Fixes: zammad-backup not working with postgres 17 (zammad-docker-compose/issues/440) 3 weeks ago
.gitlab 73735359f8 Maintenance: Fix packager.io tests for rhel-9 2 days ago
app 92e1e8cf08 Fixes #5442 - Translation - Admin / "System Report" - missing translation and bad renderer. 1 day ago
bin d73a27d6e0 Maintenance: Update rails from 7.0 to 7.1 3 months ago
config 8a9c7f3057 Fixes #5420 - Occasionally scheduler fails to load all needed code for unknown reasons 3 days ago
contrib 386ffa9b26 Follow-up: 06f81032d58d8041d660d8c265219192cbf0fd3b - Also add tmp/ dir to docker image 2 weeks ago
db 507e0ff2fb Fixes #5430 - Migration is not working: 20241113154014 Issue5409WrongDbColumnArrayType: undefined method `type` for nil:NilClass. 2 weeks ago
doc 5c0d888bf7 Maintenance: Refactor to useTemplateRef 2 months ago
i18n 92e1e8cf08 Fixes #5442 - Translation - Admin / "System Report" - missing translation and bad renderer. 1 day ago
lib 14e9d42452 Fixes #5439 - Unsupported message type received by WhatsApp Business API is blocking the whole channel. 3 days ago
log 2a5d4954ab Init version. 12 years ago
public b1a28c201e Fixes #5385 - Missing attachment alert is shown if 'attachment' is written in the signature. 1 month ago
script 0cef3efcf3 Maintenance: Improve docker images 3 months ago
spec 14e9d42452 Fixes #5439 - Unsupported message type received by WhatsApp Business API is blocking the whole channel. 3 days ago
test ee8dae91e9 Fixes #5428 - Notification loops because mail bouncing timeouts do not apply to users in system notifications. 1 week ago
tmp 9f94aff088 Maintenance: Improved storage of unprocessable / oversized emails. 1 year ago
vendor 67d3f35b05 Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 5 years ago
.buildpacks d5f7505a70 Maintenance: Switch from yarn to pnpm package manager for Node.js. 5 months ago
.dockerignore 4381cf8f70 Maintenance: Ignore .git folder during 'docker build' for smaller image size. 2 years ago
.editorconfig 4b97d9e5d0 Added .editorconfig file 5 years ago
.eslintignore 7d601ac0a0 Maintenance: Improve translation catalog and file generation workflow 2 months ago
.eslintrc 97d14a93b3 Initial knowledge base support. 5 years ago
.eslintrc.js 6b3ad783d3 Maintenance: Add eslint rule for symbol description 4 months ago
.gitattributes d361b8d60f Feature: Integrate a built-in code editor for custom webhook payloads. 1 year ago
.gitignore 7d601ac0a0 Maintenance: Improve translation catalog and file generation workflow 2 months ago
.gitlab-ci.yml d69a191737 Maintenance: Refactored GitLab CI configuration for better maintainability (phase 2). 2 years ago
.gitleaks.toml 166fe5cfa3 Maintenance: Fix false gitleaks positives 6 months ago
.graphql_code_generator.js 87cc2c92fb Maintenance: Generate mock function for each graphql operation 11 months ago
.graphqlrc.json 147c90ae70 Feature: Mobile - Use GraphQL query for search 2 years ago
.npmrc 78f5507fcc Fixes #5273 - Activating preserve symlinks option fails the build every time. 4 months ago
.overcommit.yml 5d8c8c2f78 Maintenance: Bring back a relaxed form of the catalog check for CI 2 months ago
.pkgr.yml 9622724696 Maintenance: Automate creation of redis service on sles in postinstall.sh 2 months ago
.prettierignore 7d601ac0a0 Maintenance: Improve translation catalog and file generation workflow 2 months ago
.prettierrc.json 011b0b1d08 Maintenance: Improve TailwindCSS class name order. 7 months ago
.rspec e8e332e2e3 Working on issue #368 - big time refactoring, adding of rspec and additional tests. 8 years ago
.rubocop.yml 706fe83998 Maintenance: Move rubocop support files to the new .dev folder. 7 months ago
.ruby-version da6f38e939 Maintenance: Apply Ruby 3.2.4 security update. 7 months ago
.stylelintrc.json 7d601ac0a0 Maintenance: Improve translation catalog and file generation workflow 2 months ago
.yardopts 722d2c2fc2 Maintenance: Move yard support file to the new .dev folder. 7 months ago
CHANGELOG.md 453aeb09c1 Release Zammad 6.4.1. 🚀 1 week ago
CODE_OF_CONDUCT.md 22378c14ca Maintenance: Add code of conduct document. 2 years ago
Dockerfile deca44e0dd Fixes: zammad-backup not working with postgres 17 (zammad-docker-compose/issues/440) 3 weeks ago
Gemfile d73a27d6e0 Maintenance: Update rails from 7.0 to 7.1 3 months ago
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LICENSE 720d32e30b Maintenance: Update license to original text to make GitHub recognize it - closes #3398. 3 years ago
LICENSE-3RD-PARTY.txt e3d3463ead Fixes #4616 - Two-factor authentication (2FA): Security Keys 1 year ago
LICENSE-ICONS-3RD-PARTY.json 3d46cab28d Maintenance: Add missing license note about status report icon. 1 month ago
Procfile e0f939bacf Maintenance: Rename background worker service in service definition files to work around a packager.io issue. 2 years ago
Procfile.dev 935fc9b976 Fixes: Mobile - Restarting dev server redirects the app to error page. 2 years ago
Procfile.dev-https c8a66fc610 Maintenance: Update dependency localhost to v1.3.0 8 months ago
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SECURITY.md b54fda8ac2 Maintenance: Update security info on supported versions for the upcoming release 2 months ago
VERSION 453aeb09c1 Release Zammad 6.4.1. 🚀 1 week ago
browserlist 851d1b4175 add autoprefixer, remove manual prefixes 9 years ago
coffeelint.json 64a87b1c67 Fixes #2709, fixes #2666, fixes #2665, fixes #556, fixes #3275 - Refactoring: Implement new translation toolchain based on gettext. 3 years ago
config.ru e054d6ca79 Maintenance: Update copyright information. 11 months ago
package.json a5858ff674 Maintenance: Update vue monorepo to ^3.5.10 2 months ago
pnpm-lock.yaml a5858ff674 Maintenance: Update vue monorepo to ^3.5.10 2 months ago
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rake 34c258868d Maintenance: Update Tailwind/Styling packages 2 years ago
tsconfig.base.json 06f44c7f38 Maintenance: Fix silent and no-op type checking. 5 months ago
tsconfig.json 3c6c126a64 Maintenance: Move cypress folder to the new .dev directory. 6 months ago
vite.config.mjs cb97b49623 Fixes #4886 - Checklist follow-up improvements 3 months ago

README.md

Welcome to Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and emails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).

Do you receive many e-mails and want to answer them with a team of agents?

You're going to love Zammad!

Status

  • Toolchain: CI docker-release workflow documentation status
  • Docker container images: Docker images for Zammad Dockerhub Pulls
  • Helm chart for Kubernetes: Artifact Hub Release downloads
  • Download DEB/RPM: binary packages for Zammad stable binary packages for Zammad develop
  • License: AGPL license

Installing & Getting Started

https://docs.zammad.org

Screenshots

https://zammad.org/screenshots

Developer Manual

Developer Manual

REST API

https://docs.zammad.org/en/latest/api/intro.html

Security Policy

For reporting security vulnerabilities, please see SECURITY.md.

Contributing

https://zammad.org/participate

Thanks! ❤️ ❤️ ❤️

Your Zammad Team