 Dominik Klein
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e054d6ca79
Maintenance: Update copyright information.
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11 months ago |
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Tobias Schäfer
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9829526f4a
Fixes #4862 and #4892 - Possibility to add custom ticket states and priorities.
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1 year ago |
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Martin Gruner
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a69fc3a451
Maintenance: Force usage of 'reorder' instead of 'order'.
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1 year ago |
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Florian Liebe
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9dfc232536
Maintenance: Update copyright information.
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1 year ago |
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Martin Gruner
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24c3bdfd87
Maintenance: Update copyright header.
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3 years ago |
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Rolf Schmidt
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05a471f90d
Fixes #3709, #Fixes 1262 - Core Workflow implementation
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3 years ago |
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Ryan Lue
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d2efdb547d
Refactoring: Use ticket scope policies more consistently, various small optimizations.
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3 years ago |
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Ryan Lue
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276c45b2e9
Refactoring: Drop Ticket.access_condition in favor of using Pundit scopes.
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3 years ago |
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Martin Gruner
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5df98684da
Maintenance: Update copyright information and add a new rubocop cop to watch over it.
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3 years ago |
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Thorsten Eckel
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f97a1d9211
Maintenance: Updated rubocop(-* gems) to latest version (1.6.1).
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4 years ago |
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Rolf Schmidt
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386ed0f4f8
Fixes #2568 - Change-Right allows creation of new tickets.
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4 years ago |
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Thorsten Eckel
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623b17be6b
Maintenance: Updated rubocop(-* gems) to latest version (0.92.0).
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4 years ago |
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Rolf Schmidt
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4a07c783a3
Fixes #967 - Access to my own Tickets (where I'm customer of) in a Group im not Agent.
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4 years ago |
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Thorsten Eckel
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b0c4c0cb3f
Enhancement: Reflect current_user in ticket_customer lookup.
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4 years ago |
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Denny Bresch
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bc38f1c1ae
Maintenance: Fixed typos in inline comments.
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5 years ago |
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Martin Edenhofer
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ffd7ae99b1
Fixes issue #2530 - Not used SQL index with PostgreSQL in certain cases on very large setups.
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5 years ago |
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Thorsten Eckel
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e8a57517f4
Updated rubocop - applied custom Layout/AlignHash style.
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6 years ago |
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Thorsten Eckel
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9af50f2a4e
Updated rubocop to latest version (0.59.2) and applied required changes.
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6 years ago |
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Martin Edenhofer
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ce5f5a035e
Fixed issue #2108 - 30 concurrent agents + each of them 30 overviews - script/scheduler.rb takes 100% CPU time - background jobs cannot be processed.
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6 years ago |
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Thorsten Eckel
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196672c50e
Fixed issue #1810: To high permissions required to move Ticket into Group (change) and receive notification about changes (full).
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6 years ago |
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Martin Edenhofer
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a324553072
Added counter support for sidebar tab (per default show open tickets of customer).
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6 years ago |
|
Martin Edenhofer
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6f87ebf7c7
Improved performance of ticket zoom and reduced cpu load scheduler.
|
7 years ago |
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Martin Edenhofer
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d0a0dc7d37
Show ticket edit form as disable if agent has read only permission.
|
7 years ago |
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Thorsten Eckel
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705487154c
Applied changes for Rubocop 0.51.
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7 years ago |
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Thorsten Eckel
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757f0ac9bd
Applied RuboCop Style/BlockDelimiters to improve readability.
|
7 years ago |
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Thorsten Eckel
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350c3ead51
Added enhanced Group access functionality.
|
7 years ago |
|
Thorsten Eckel
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57e7b9e987
Refactoring:
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7 years ago |
|
Martin Edenhofer
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c71b0d36d4
Updated copyright.
|
8 years ago |
|
Martin Edenhofer
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81b48a2ef4
Moved from to new permission management.
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8 years ago |
|
Martin Edenhofer
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30fe8aef36
Applied rubocop.
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8 years ago |
|
Martin Edenhofer
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442da38eae
Fixed all users in ticket owner selection in zoom and bulk.
|
9 years ago |
|
Martin Edenhofer
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a609b13825
Refactoring, improved handling of from meta params on changes.
|
9 years ago |
|
Martin Edenhofer
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b6b9def375
Moved from Ticket::ScreenOptions.agents to generic User.of_role('Agent').
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9 years ago |
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Thorsten Eckel
|
c59f616708
Applied rubocop cop 'Lint/UnneededDisable'.
|
9 years ago |
|
Martin Edenhofer
|
e2c66124fc
Improved doc.
|
9 years ago |
|
Thorsten Eckel
|
6a41d0ee18
Corrected with rubocop cop 'Rails/FindBy'.
|
9 years ago |
|
Thorsten Eckel
|
1ac1cf4184
Corrected with rubocop cop 'Style/Next'.
|
9 years ago |
|
Thorsten Eckel
|
b3b76acc89
Corrected with rubocop cop 'Style/WordArray'.
|
9 years ago |
|
Martin Edenhofer
|
ba1d7abf91
Moved back to compact module/class definition to prevent "superclass mismatch for class Ticket (TypeError)".
|
9 years ago |
|
Martin Edenhofer
|
a2d49cefc5
Some new rubocop checks.
|
9 years ago |
|
Martin Edenhofer
|
c694f2f37e
Some new rubocop checks.
|
9 years ago |
|
Martin Edenhofer
|
e474ac197a
Applied rubocop Style/EmptyLines.
|
9 years ago |
|
Martin Edenhofer
|
bd1db72b9b
Applied rubocop Style/TrailingBlankLines.
|
9 years ago |
|
Thorsten Eckel
|
ce58d465c0
Corrected with rubocop cop 'Style/HashSyntax'.
|
9 years ago |
|
Martin Edenhofer
|
64794c3767
Introduced new @P() to print values in templates based on attribute definition.
|
10 years ago |
|
Martin Edenhofer
|
c873789385
Fixed check if init owner selection of new ticket screen is empty.
|
10 years ago |
|
Martin Edenhofer
|
414654b026
Fixed browser tests.
|
10 years ago |
|
Martin Edenhofer
|
c4c4ef35ef
Init version of object manager.
|
10 years ago |
|
Martin Edenhofer
|
065fbb2bba
Renamed tickets.ticket_priority to tickets.priority, tickets.ticket_state to ticket.state, ticket_articles.ticket_article_sender to ticket_articles.sender and ticket_articles.ticket_article_type to ticket_articles.type.
|
10 years ago |
|
Martin Edenhofer
|
d18ef99f78
Updated header.
|
11 years ago |
