 Martin Edenhofer
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c8e9058866
Moved default and follow up state/priority from source code into model. Related to issue #689 - OTRS import breaks a lot of assumptions in Zammad.
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8 years ago |
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Thorsten Eckel
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ef6fbe8f2a
Refactoring: Splitted ApplicationModel into multiple concerns. Notice: Includes object some method name changes.
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8 years ago |
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Martin Edenhofer
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1fab6d8acb
Fixed issue #686 - Follow up detection not working if ticket_hook_position "none" is used.
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8 years ago |
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Martin Edenhofer
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3e07697954
Improved email parsing.
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8 years ago |
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Martin Edenhofer
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4cec7a5549
Added content validation to x-zammad mail headers and postmaster filters.
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8 years ago |
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André Bauer
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7a8559e678
refactored postinstall.sh
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8 years ago |
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Martin Edenhofer
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0afac1d28c
Added traceback for easier error handling.
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8 years ago |
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Martin Edenhofer
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4d42c54bf1
Fixed issue#345 - IMAP mail fetching stops working on spam mail and invalid email format. Scheduler will now keep running and store failed mail under tmp/unprocessable_mail/.
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8 years ago |
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Martin Edenhofer
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85872a6679
Fixed issue#348 - IMAP mail fetching stops because of broken spam email (invalid Content-Transfer-Encoding header).
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8 years ago |
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Martin Edenhofer
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c71b0d36d4
Updated copyright.
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8 years ago |
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Martin Edenhofer
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eceb9889b1
Added database locking to prevent race conditions.
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8 years ago |
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Martin Edenhofer
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be67419379
Squashed commit of the following:
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8 years ago |
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Martin Edenhofer
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14e1b5a404
Fixed wrong variable use.
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8 years ago |
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Martin Edenhofer
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9797dbb1d4
Fixed issue#190 - differ between ticket customer and the user who sends the email.
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8 years ago |
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Martin Edenhofer
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4628299d20
Introduced config.interface_handle to find out via which interface the source code got executed.
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8 years ago |
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Martin Edenhofer
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7e8581909e
Fixed "PG::NotNullViolation: ERROR: null value in column "content_type" violates not-null constraint" for mails with non text/* alternative content.
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8 years ago |
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Martin Edenhofer
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30fe8aef36
Applied rubocop.
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8 years ago |
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Martin Edenhofer
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77214ffcc4
Because of current exchange/iso/text plain-issues, moved to own html2text converter by strip out all tags unless (b|i|ul|ol|li|u|h1|h2|h3|hr).
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8 years ago |
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Martin Edenhofer
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536cc11ba1
Improved doc.
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8 years ago |
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Martin Edenhofer
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8900c2bb1f
Allow to set created_at and updated_at via x-header.
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8 years ago |
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Martin Edenhofer
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2e01ec048c
Improved error handling of unprocessable emails, store unprocessable email for bug reporting unter tmp/unprocessable_mail/.
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8 years ago |
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Martin Edenhofer
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7cf884c7a4
In destination group is invalid, use the oldest valid group. Also notice in admin interface in email account config about invalid groups.
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8 years ago |
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Martin Edenhofer
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dd5d4ca48b
Fixed db postmaster filter on follow ups.
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8 years ago |
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Martin Edenhofer
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9301d03b37
Only send notifications if not bulk mail has initiated.
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8 years ago |
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Martin Edenhofer
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2d93b435ba
Reset filters to empty for postmaster filter.
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9 years ago |
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Martin Edenhofer
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6d02578d61
Moved to global Observer::Transaction.commit which executes model based transitions.
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9 years ago |
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Martin Edenhofer
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bb1907415b
Reset UserInfo.current_user_id bevor processing of postmaster filters.
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9 years ago |
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Martin Edenhofer
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fb25016c8e
Save changes set by x-zammad-ticket-followup-* headers.
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9 years ago |
|
Martin Edenhofer
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f48e742d23
Added icinga integration.
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9 years ago |
|
Martin Edenhofer
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1fd36cfc6a
Moved postmaster filter options to config.
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9 years ago |
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Martin Edenhofer
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96fbc9034e
Added next_run_at attribute to jobs.
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9 years ago |
|
Martin Edenhofer
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7f86245a4f
Improved error handling.
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9 years ago |
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Martin Edenhofer
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5a8ba8b1c2
Updated gems, prepared for bundle-audit.
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9 years ago |
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Thorsten Eckel
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00cffad79e
Added some syntactic suguar (used in rubocop cops).
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9 years ago |
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Thorsten Eckel
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3a401247f5
Fixed broken .casecmp rubocop replacements and disabled cop.
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9 years ago |
|
Thorsten Eckel
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e9753e2d33
Fixed typo.
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9 years ago |
|
Thorsten Eckel
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d7995bc6d3
Updated dependencies and applied new rubocop rules.
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9 years ago |
|
Martin Edenhofer
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1d4e1310d1
Moved to current channel api.
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9 years ago |
|
Martin Edenhofer
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b3aa055c0e
Check if in text/plain is content - if not, use text/html.
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9 years ago |
|
Martin Edenhofer
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5d871673be
Added out of office detection and auto responder detection.
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9 years ago |
|
Martin Edenhofer
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271c6f933b
Fixed rubocop.
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9 years ago |
|
Martin Edenhofer
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ae0e90ba20
Added feature to search for followups in body, attachments and references.
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9 years ago |
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Martin Edenhofer
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775c4f7d06
Added bounce follow up feature (postmaster bounce emails will now issue an followup of origin ticket).
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9 years ago |
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Thorsten Eckel
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b6c2b6750a
Corrected with rubocop cop 'Lint/RescueException'.
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9 years ago |
|
Thorsten Eckel
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18eaebd9b9
Corrected with rubocop cop 'Lint/ShadowingOuterLocalVariable'.
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9 years ago |
|
Thorsten Eckel
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67c4215554
Corrected with rubocop cop 'Style/RedundantSelf'.
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10 years ago |
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Thorsten Eckel
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6a41d0ee18
Corrected with rubocop cop 'Rails/FindBy'.
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10 years ago |
|
Thorsten Eckel
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8f54cf18f5
Corrected with rubocop cop 'Style/NilComparison'.
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10 years ago |
|
Thorsten Eckel
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c282fd2b37
Corrected with rubocop cop 'Lint/UnusedBlockArgument'.
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10 years ago |
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Thorsten Eckel
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1ac1cf4184
Corrected with rubocop cop 'Style/Next'.
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10 years ago |
