 Thorsten Eckel
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899d56434a
Each article should get added in an own transaction.
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9 years ago |
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Thorsten Eckel
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2d67ac6b5e
Improved code layout.
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9 years ago |
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Thorsten Eckel
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6ddfd595d6
Removed locks workaround.
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9 years ago |
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Thorsten Eckel
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12cf0122ca
Fixed bug: Race conditions may occur because of duplicate offset processing.
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9 years ago |
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Thorsten Eckel
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9c28c50e4b
Revert "Fixed bug: Race condition in thread object creation."
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9 years ago |
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Thorsten Eckel
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c6ccb7cf84
Fixed bug: Race condition in thread object creation.
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9 years ago |
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Thorsten Eckel
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280f1402cd
Changed attachment preference keys according to models/channel/email_parser.rb.
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9 years ago |
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Thorsten Eckel
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8de0f7a061
Added functionality to import article attachments as well.
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9 years ago |
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Thorsten Eckel
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4f3abbdf0e
Proper lookup.
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9 years ago |
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Thorsten Eckel
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0f95d68cb5
Proper infinite loop.
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9 years ago |
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Martin Edenhofer
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43a924f554
Applied rubocop Style/CommentIndentation.
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9 years ago |
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Thorsten Eckel
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67c4215554
Corrected with rubocop cop 'Style/RedundantSelf'.
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9 years ago |
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Thorsten Eckel
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12c0ae1150
Replaced old Import::OTRS with new Import::OTRS2.
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9 years ago |
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Thorsten Eckel
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c2af4fdd30
Corrected with rubocop cop 'Style/SignalException'.
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9 years ago |
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Thorsten Eckel
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1ac1cf4184
Corrected with rubocop cop 'Style/Next'.
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9 years ago |
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Thorsten Eckel
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b08a817e3d
Corrected with rubocop cop 'Style/ColonMethodCall'.
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9 years ago |
|
Martin Edenhofer
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cf3e6274d0
Improved logging.
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9 years ago |
|
Thorsten Eckel
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459a45e46c
Corrected with rubocop cop 'Lint/DefEndAlignment'.
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9 years ago |
|
Thorsten Eckel
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39578cea49
Corrected with rubocop cop 'Style/MultilineOperationIndentation'.
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9 years ago |
|
Thorsten Eckel
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21a7a87098
Corrected with rubocop cop 'Style/Semicolon'.
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9 years ago |
|
Thorsten Eckel
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44adaf000e
Corrected with rubocop cop 'Style/DeprecatedHashMethods'.
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9 years ago |
|
Thorsten Eckel
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69a16ee2c5
Corrected with rubocop cop 'Style/RedundantReturn'.
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9 years ago |
|
Thorsten Eckel
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19feb32c7b
Corrected with rubocop cop 'Style/IndentationWidth'.
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9 years ago |
|
Martin Edenhofer
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16ddef38e9
Applied rubocop Style/SpaceAfterComma.
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9 years ago |
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Martin Edenhofer
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e474ac197a
Applied rubocop Style/EmptyLines.
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9 years ago |
|
Thorsten Eckel
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ce58d465c0
Corrected with rubocop cop 'Style/HashSyntax'.
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9 years ago |
|
Thorsten Eckel
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a70b3cfc89
Corrected with rubocop cop 'Style/StringLiterals'.
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9 years ago |
|
Martin Edenhofer
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065fbb2bba
Renamed tickets.ticket_priority to tickets.priority, tickets.ticket_state to ticket.state, ticket_articles.ticket_article_sender to ticket_articles.sender and ticket_articles.ticket_article_type to ticket_articles.type.
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10 years ago |
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Martin Edenhofer
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3a8f37dd06
Improved OTRS login / group sync and permission check.
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10 years ago |
|
Martin Edenhofer
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73ec9cd684
Fixed missing post.
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10 years ago |
|
Martin Edenhofer
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ad579d8237
Added new UserAgent lib to handle ftp/http/https calls.
|
11 years ago |
|
Martin Edenhofer
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d1700945d8
Improved API, renamed methodes.
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11 years ago |
|
Martin Edenhofer
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d91d5e3bce
Improved scheduler.
|
11 years ago |
|
Martin Edenhofer
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38ee7f30f3
Fixed http basic authentication for post requests.
|
11 years ago |
|
Martin Edenhofer
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4eb177fc70
Improved error handling.
|
11 years ago |
|
Martin Edenhofer
|
4ad6a42029
Added basic auth params.
|
11 years ago |
|
Martin Edenhofer
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9eb79ad850
Do not use escalation data from OTRS.
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11 years ago |
|
Martin Edenhofer
|
8245109197
Do not import tickets if import_otrs_endpoint is not configured.
|
11 years ago |
|
Martin Edenhofer
|
e96bfdd803
Just import if import mode is enabled.
|
11 years ago |
|
Martin Edenhofer
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6ea8e8e9ea
Small code improvements.
|
11 years ago |
|
Martin Edenhofer
|
1f266e3110
Improved sla/escalation calculation.
|
11 years ago |
|
Martin Edenhofer
|
024720e515
Improved import of objects.
|
11 years ago |
|
Martin Edenhofer
|
9e6cf750b3
Added sso feature.
|
11 years ago |
|
Martin Edenhofer
|
0dc6e96a5a
Improved name spaces.
|
12 years ago |
|
Martin Edenhofer
|
36d0220183
Moved to threads for import.
|
12 years ago |
|
Martin Edenhofer
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a1f6a3afdc
Improved http error handling.
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12 years ago |
|
Martin Edenhofer
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d4c88ff831
Use '' as default title if not given.
|
12 years ago |
|
Martin Edenhofer
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c07e22cd53
Added auth support against OTRS.
|
12 years ago |
|
Martin Edenhofer
|
ee77792db4
Fixed state history migration.
|
12 years ago |
|
Martin Edenhofer
|
4f10d35bad
Added import setting options.
|
12 years ago |
