 Dominik Klein
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e054d6ca79
Maintenance: Update copyright information.
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10 months ago |
|
Martin Gruner
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ac64d768aa
Maintenance: Removed deprecated backwards compatibility methods.
|
1 year ago |
|
Florian Liebe
|
9dfc232536
Maintenance: Update copyright information.
|
1 year ago |
|
Martin Gruner
|
24c3bdfd87
Maintenance: Update copyright header.
|
2 years ago |
|
Thorsten Eckel
|
ca56de3648
Maintenance: Updated to Rails 6.0.4 and the new Zeitwerk autoloader.
|
3 years ago |
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Rolf Schmidt
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ae9b197a9f
Fixes #3588 - Escalation calculation breaks data privacy ticket deletion.
|
3 years ago |
|
Martin Gruner
|
5df98684da
Maintenance: Update copyright information and add a new rubocop cop to watch over it.
|
3 years ago |
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Mantas Masalskis
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1aa4e68c6c
Refactoring: SLA and Escalation logic. Fixes #3410, fixes #3140, fixes #2579.
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3 years ago |
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Thorsten Eckel
|
b72a15a017
Maintenance: Updated rubocop(-* gems) to latest version (1.3.0).
|
4 years ago |
|
Thorsten Eckel
|
623b17be6b
Maintenance: Updated rubocop(-* gems) to latest version (0.92.0).
|
4 years ago |
|
Rolf Schmidt
|
ec23915bd0
Fixes #1553: Calendar as filter condition for Trigger/Automatization.
|
4 years ago |
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Denny Bresch
|
bc38f1c1ae
Maintenance: Fixed typos in inline comments.
|
5 years ago |
|
Martin Edenhofer
|
160b521116
Fixes issue #2497 - Missing business hours validation for calendars creates infinitive loop (also for background jobs).
|
5 years ago |
|
Martin Edenhofer
|
37d4abc6dd
Improved error handling and performance of escalation rebuild_all.
|
5 years ago |
|
Thorsten Eckel
|
e8a57517f4
Updated rubocop - applied custom Layout/AlignHash style.
|
5 years ago |
|
Thorsten Eckel
|
9af50f2a4e
Updated rubocop to latest version (0.59.2) and applied required changes.
|
6 years ago |
|
Thorsten Eckel
|
705487154c
Applied changes for Rubocop 0.51.
|
7 years ago |
|
Thorsten Eckel
|
757f0ac9bd
Applied RuboCop Style/BlockDelimiters to improve readability.
|
7 years ago |
|
Martin Edenhofer
|
ff56f294f3
Rails 5.1 migration.
|
7 years ago |
|
Martin Edenhofer
|
5051c9bdc5
Upgrade to ruby 2.4.1.
|
7 years ago |
|
Thorsten Eckel
|
57e7b9e987
Refactoring:
|
7 years ago |
|
André Bauer
|
7a8559e678
refactored postinstall.sh
|
8 years ago |
|
Martin Edenhofer
|
001485dda1
Improved escalation calculation.
|
8 years ago |
|
Martin Edenhofer
|
f86bdcce88
Fixed issue#323 - Unable to create tickets if SLA with condition article.subject is set.
|
8 years ago |
|
Martin Edenhofer
|
c71b0d36d4
Updated copyright.
|
8 years ago |
|
Martin Edenhofer
|
a4874e0b86
Renamed certain ticket attributes with timestamps from _time to _at to have it more rails consistent.
|
8 years ago |
|
Martin Edenhofer
|
3caaad2f7f
Moved escalation calculation from after_create/after_update to before_create/before_update to have only one ticket save action.
|
8 years ago |
|
Martin Edenhofer
|
37302ca438
Fixed correct argument order for pending_minutes().
|
8 years ago |
|
Rolf Schmidt
|
99801ee7b0
Tidied.
|
8 years ago |
|
Rolf Schmidt
|
c552a21c6c
Revert "Revert "Improved history get calls for performance (#192).""
|
8 years ago |
|
Rolf Schmidt
|
0d328e12e5
Revert "Improved history get calls for performance (#192)."
|
8 years ago |
|
Rolf Schmidt
|
9e458956c7
Improved history get calls for performance (#192).
|
8 years ago |
|
Rolf Schmidt
|
f710c033c1
Fixed issue #188 - Escalation calculation wrong for reopened tickets.
|
8 years ago |
|
Martin Edenhofer
|
30fe8aef36
Applied rubocop.
|
8 years ago |
|
Martin Edenhofer
|
ba3f868638
Upgrade to new rubocop.
|
8 years ago |
|
Martin Edenhofer
|
cca9740465
Do escalation recalculations with user_id 1.
|
8 years ago |
|
Martin Edenhofer
|
afe46d3570
Prepared for postgresql.
|
8 years ago |
|
Thorsten Eckel
|
d7995bc6d3
Updated dependencies and applied new rubocop rules.
|
8 years ago |
|
Martin Edenhofer
|
e7f93ce103
Moved to background job for escalation recalculation work.
|
9 years ago |
|
Martin Edenhofer
|
1fb3ac5133
Improved escalation update time calculation.
|
9 years ago |
|
Martin Edenhofer
|
2311d1c393
Fixed ticket list in user and org profile.
|
9 years ago |
|
Martin Edenhofer
|
451fc88e48
Fixed escalation calculation for closed tickets.
|
9 years ago |
|
Martin Edenhofer
|
eb2ad42371
Fixed rubocop.
|
9 years ago |
|
Martin Edenhofer
|
f8fa4c54fa
Fixed escalation calculation.
|
9 years ago |
|
Martin Edenhofer
|
a77b3f77fe
Moved to new business_hours format.
|
9 years ago |
|
Martin Edenhofer
|
be2d2fe4cf
Improved set of escalation time.
|
9 years ago |
|
Martin Edenhofer
|
ceff2cc36c
Applied rubocop.
|
9 years ago |
|
Martin Edenhofer
|
a9e65611fe
Moved to biz for working time calculations. Moved to new sla model.
|
9 years ago |
|
Thorsten Eckel
|
c59f616708
Applied rubocop cop 'Lint/UnneededDisable'.
|
9 years ago |
|
Thorsten Eckel
|
ef093f6806
Corrected with rubocop cop 'Style/SpaceBeforeComment'.
|
9 years ago |
