 Martin Edenhofer
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581328361b
Fixed role assignment.
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9 years ago |
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Martin Edenhofer
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6f5c0d6004
Added first steps test ticket feature.
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9 years ago |
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Martin Edenhofer
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91dc89c32b
Added escalation notification.
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9 years ago |
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Martin Edenhofer
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c0fece6f0d
Added user (agent & customer) invite feature in first steps.
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9 years ago |
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Martin Edenhofer
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6afe4d6b08
Added new feature to notify user about new app version to force to reload the web app.
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9 years ago |
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Martin Edenhofer
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a526c47b8a
Moved to richtext for text modules and signatures.
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9 years ago |
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Martin Edenhofer
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a00be78195
Added postgresql support.
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9 years ago |
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Thorsten Eckel
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d7995bc6d3
Updated dependencies and applied new rubocop rules.
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9 years ago |
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Martin Edenhofer
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0d940d6460
Removed not longer needed otrs runtime auth backend.
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9 years ago |
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Martin Edenhofer
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edb6c66b6b
Added channel streaming feature.
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9 years ago |
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Martin Edenhofer
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f5fa05bf96
Added set of auto offline if agent is not answering chats for 120 seconds.
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9 years ago |
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Martin Edenhofer
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cc224ac80d
Improved wording.
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9 years ago |
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Thorsten Eckel
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e5245c612f
First draft of Zendesk import and integration tests.
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9 years ago |
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Martin Edenhofer
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9c28ca285d
Added cleanups for chats.
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9 years ago |
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Martin Edenhofer
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6b7d4cee65
Improved test.
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9 years ago |
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Martin Edenhofer
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3accd37aa0
Added default chat.
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9 years ago |
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Martin Edenhofer
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fcb08d9dff
Renamed "Overviews" to "Tickets".
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9 years ago |
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Martin Edenhofer
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f585031717
Fixed initial setups.
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9 years ago |
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Martin Edenhofer
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2d8c1809a0
Implemented macros.
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9 years ago |
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Martin Edenhofer
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8d5f1092f8
Improved ticket selector again. Added precondition attribute for user/org selection.
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9 years ago |
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Martin Edenhofer
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e5ac9519e7
New overview seeds.
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9 years ago |
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Martin Edenhofer
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752de67278
Merged migrations.
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9 years ago |
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Martin Edenhofer
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04c8a6bcf8
Merged migrations.
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9 years ago |
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Martin Edenhofer
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c6f160f14d
Merged migrations.
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9 years ago |
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Martin Edenhofer
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de7039b2b5
Added geo calendar support.
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9 years ago |
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Martin Edenhofer
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77ca0542f9
Added missing quoting.
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9 years ago |
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Martin Edenhofer
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d825cc288b
Moved to new query condition syntax to support is, is not, contains, contains not, ...
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9 years ago |
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Martin Edenhofer
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79666ba324
Support for markdown in settings description of model description attributes.
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9 years ago |
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Martin Edenhofer
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51c450cc0c
Do not create a default email address. Will be done by wizard automatically.
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9 years ago |
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Martin Edenhofer
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a9e65611fe
Moved to biz for working time calculations. Moved to new sla model.
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9 years ago |
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Martin Edenhofer
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50a4b7155f
Fixed updating of settings. Fixed showing of ranges in settings widget.
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9 years ago |
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Martin Edenhofer
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ae0e90ba20
Added feature to search for followups in body, attachments and references.
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9 years ago |
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Martin Edenhofer
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8c8788b0cc
Fixed some small email channel config bugs. Improved wording.
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9 years ago |
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Martin Edenhofer
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71c774cb99
Some small improvements to email channel management.
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9 years ago |
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Martin Edenhofer
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6a733396f9
Rewrite of channel api.
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9 years ago |
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Martin Edenhofer
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dac3a506ec
Added support for themeless searchable models.
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9 years ago |
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Martin Edenhofer
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23001f9921
Init form feature.
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9 years ago |
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Thorsten Eckel
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10c3676679
Updated facebook article types.
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9 years ago |
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Martin Edenhofer
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940373f171
Added preferences attribute to disable update of setting via rest if system is a online system.
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9 years ago |
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Martin Edenhofer
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73e9ccb7b4
Wording update for settings.
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9 years ago |
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Martin Edenhofer
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ae4f48a954
Moved to new wording to access external services.
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9 years ago |
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Martin Edenhofer
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68b618359e
Fixed migration on fresh setups.
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9 years ago |
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Martin Edenhofer
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ac43efc60f
Added branding feature.
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9 years ago |
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Martin Edenhofer
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e174d7e01a
Merged some migrations.
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9 years ago |
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Martin Edenhofer
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45a79e2120
Merged some migrations.
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9 years ago |
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Martin Edenhofer
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9babb669b4
Merged some migrations.
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9 years ago |
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Thorsten Eckel
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01adfa4dea
Reworked iCal functionality and integration tests, now CalendarSubscriptions.
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9 years ago |
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Martin Edenhofer
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26c1a6e211
Change ticket_define_email_from to more human version.
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9 years ago |
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Thorsten Eckel
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6511a70ff8
Follow up: Implemented Ticket.process_pending. Fixed UnitTests for setting up new system.
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9 years ago |
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Thorsten Eckel
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b3b76acc89
Corrected with rubocop cop 'Style/WordArray'.
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9 years ago |
