Martin Edenhofer
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160b521116
Fixes issue #2497 - Missing business hours validation for calendars creates infinitive loop (also for background jobs).
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6 years ago |
Martin Edenhofer
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37d4abc6dd
Improved error handling and performance of escalation rebuild_all.
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6 years ago |
Thorsten Eckel
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e8a57517f4
Updated rubocop - applied custom Layout/AlignHash style.
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6 years ago |
Thorsten Eckel
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9af50f2a4e
Updated rubocop to latest version (0.59.2) and applied required changes.
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6 years ago |
Thorsten Eckel
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705487154c
Applied changes for Rubocop 0.51.
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7 years ago |
Thorsten Eckel
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757f0ac9bd
Applied RuboCop Style/BlockDelimiters to improve readability.
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7 years ago |
Martin Edenhofer
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ff56f294f3
Rails 5.1 migration.
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7 years ago |
Martin Edenhofer
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5051c9bdc5
Upgrade to ruby 2.4.1.
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7 years ago |
Thorsten Eckel
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57e7b9e987
Refactoring:
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8 years ago |
André Bauer
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7a8559e678
refactored postinstall.sh
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8 years ago |
Martin Edenhofer
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001485dda1
Improved escalation calculation.
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8 years ago |
Martin Edenhofer
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f86bdcce88
Fixed issue#323 - Unable to create tickets if SLA with condition article.subject is set.
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8 years ago |
Martin Edenhofer
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c71b0d36d4
Updated copyright.
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8 years ago |
Martin Edenhofer
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a4874e0b86
Renamed certain ticket attributes with timestamps from _time to _at to have it more rails consistent.
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8 years ago |
Martin Edenhofer
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3caaad2f7f
Moved escalation calculation from after_create/after_update to before_create/before_update to have only one ticket save action.
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8 years ago |
Martin Edenhofer
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37302ca438
Fixed correct argument order for pending_minutes().
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8 years ago |
Rolf Schmidt
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99801ee7b0
Tidied.
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8 years ago |
Rolf Schmidt
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c552a21c6c
Revert "Revert "Improved history get calls for performance (#192).""
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8 years ago |
Rolf Schmidt
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0d328e12e5
Revert "Improved history get calls for performance (#192)."
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8 years ago |
Rolf Schmidt
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9e458956c7
Improved history get calls for performance (#192).
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8 years ago |
Rolf Schmidt
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f710c033c1
Fixed issue #188 - Escalation calculation wrong for reopened tickets.
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8 years ago |
Martin Edenhofer
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30fe8aef36
Applied rubocop.
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8 years ago |
Martin Edenhofer
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ba3f868638
Upgrade to new rubocop.
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9 years ago |
Martin Edenhofer
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cca9740465
Do escalation recalculations with user_id 1.
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9 years ago |
Martin Edenhofer
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afe46d3570
Prepared for postgresql.
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9 years ago |
Thorsten Eckel
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d7995bc6d3
Updated dependencies and applied new rubocop rules.
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9 years ago |
Martin Edenhofer
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e7f93ce103
Moved to background job for escalation recalculation work.
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9 years ago |
Martin Edenhofer
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1fb3ac5133
Improved escalation update time calculation.
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9 years ago |
Martin Edenhofer
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2311d1c393
Fixed ticket list in user and org profile.
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9 years ago |
Martin Edenhofer
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451fc88e48
Fixed escalation calculation for closed tickets.
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9 years ago |
Martin Edenhofer
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eb2ad42371
Fixed rubocop.
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9 years ago |
Martin Edenhofer
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f8fa4c54fa
Fixed escalation calculation.
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9 years ago |
Martin Edenhofer
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a77b3f77fe
Moved to new business_hours format.
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9 years ago |
Martin Edenhofer
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be2d2fe4cf
Improved set of escalation time.
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9 years ago |
Martin Edenhofer
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ceff2cc36c
Applied rubocop.
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9 years ago |
Martin Edenhofer
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a9e65611fe
Moved to biz for working time calculations. Moved to new sla model.
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9 years ago |
Thorsten Eckel
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c59f616708
Applied rubocop cop 'Lint/UnneededDisable'.
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9 years ago |
Thorsten Eckel
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ef093f6806
Corrected with rubocop cop 'Style/SpaceBeforeComment'.
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10 years ago |
Martin Edenhofer
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43a924f554
Applied rubocop Style/CommentIndentation.
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10 years ago |
Thorsten Eckel
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67c4215554
Corrected with rubocop cop 'Style/RedundantSelf'.
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10 years ago |
Thorsten Eckel
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c2af4fdd30
Corrected with rubocop cop 'Style/SignalException'.
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10 years ago |
Thorsten Eckel
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fc5e3696a2
Corrected with rubocop cop 'Style/SymbolProc'.
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10 years ago |
Thorsten Eckel
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8f54cf18f5
Corrected with rubocop cop 'Style/NilComparison'.
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10 years ago |
Thorsten Eckel
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1ac1cf4184
Corrected with rubocop cop 'Style/Next'.
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10 years ago |
Thorsten Eckel
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88344da11c
Corrected with rubocop cop 'Style/EmptyElse'.
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10 years ago |
Thorsten Eckel
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2a036be4af
Corrected with rubocop cop 'Style/GuardClause'.
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10 years ago |
Martin Edenhofer
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ba1d7abf91
Moved back to compact module/class definition to prevent "superclass mismatch for class Ticket (TypeError)".
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10 years ago |
Martin Edenhofer
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bd29c71687
Some new rubocop checks.
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10 years ago |
Martin Edenhofer
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a2d49cefc5
Some new rubocop checks.
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10 years ago |
Martin Edenhofer
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e474ac197a
Applied rubocop Style/EmptyLines.
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10 years ago |