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@@ -0,0 +1,24 @@
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+Ny sag (#{ticket.title})
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+
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+<div>Hej #{recipient.firstname},</div>
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+<br>
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+<div>Ny sag (#{ticket.title}) er blevet oprettet af "<b>#{current_user.longname}</b>".</div>
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+<br>
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+<div>
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+Gruppe: #{ticket.group.name}<br>
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+Ejer: #{ticket.owner.fullname}<br>
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+Status: #{t(ticket.state.name)}<br>
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+</div>
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+<br>
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+<% if @objects[:article] %>
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+ <div>
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+ Information:
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+ <blockquote type="cite">
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+ #{article.body_as_html}
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+ </blockquote>
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+ </div>
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+<% end %>
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+<br>
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+<div>
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+ <a href="#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}" target="zammad_app">View this in #{config.product_name}</a>
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+</div>
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